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Betfair Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Betfair Casino and its operator (PPB Counterparty Serviceses Limited).

casino.betfair.com
casino.betfair.com

Profile

Website
casino.betfair.com
Established
2000
Operator
PPB Counterparty Serviceses Limitedaffiliate programme
Company
PPB Counterparty Serviceses Limited
Licences
Languages
  • English
  • German
  • Russian
  • Spanish
  • Danish
  • Hungarian
  • Norwegian
  • Portuguese
Currencies
  • Euros
  • US dollars
  • British pounds sterling
  • Australian dollars
  • Danish krone
  • Hong Kong dollars
  • Swedish kronor

About

Betfair Casino is an online casino operating under the PPB Counterparty Serviceses Limited affiliate programme. The site launched in 2000. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 8 languages, among them English, German, Russian, Spanish. Accounts can be held in 7 currencies — Euros, US dollars, British pounds sterling, Australian dollars. Our database holds 2 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

4,351 records

What players report about Betfair Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

114

54% resolved, of those with a known outcome

Total reviews

4,237

Across all review sites

Player rating

4.0 / 5

Trustpilot 3.3 · Tribuna 4.7

GEO markets

81

Countries stated on 98% of records

AI-generated summary of player reviews

Games appear to be a key draw, with notably more positive feedback than negative. Payments and bonuses lean positive, though feedback is less overwhelmingly favorable.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2008201020122014201620182020202220242026
Complaints count

Block 02

Complaint categories

  • Account42%48
  • Withdrawal15%17
  • KYC / verification13%15
  • Bonus8.8%10
  • Technical6.1%7
  • Responsible gambling6.1%7
  • Payments & refunds4.4%5
  • Other2.6%3
  • Deposit1.8%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved54%61
  • Unresolved45%51
  • No status published0.9%1
  • Status we do not recognise yet0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
200920112013201520172019202120232026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
200920102011201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, Tribuna.