igamingcpo.com

Casino profile

Tsars Casino in Germany

Player complaints and reviews about Tsars Casino, plus its operator (Spinwise Partners), licences and welcome offers.

tsars.com
tsars.com
Capture of the Tsars Casino website

Profile

Website
tsars.com
Established
2020
Operator
Spinwise Partnersaffiliate programme
Company
Trink N.V.
Licences
Languages
  • English
  • Spanish
  • Norwegian
  • Finnish
  • Russian
  • Polish
  • Portuguese
  • Czech
  • French
  • Italian
  • Danish
  • German
  • Bulgarian
  • Hungarian
  • Slovenian
Currencies
  • US dollars
  • Euros
  • Australian dollars
  • Polish zlotys
  • Norwegian kroner
  • Kazakhstani tenges
  • Canadian dollars
  • New Zealand dollars
  • Danish krone
  • Litecoin
  • Ethereum
  • Tether
  • Binance Coin
  • USD Coin
  • Bitcoin
  • Bitcoin Cash
  • Ripple
  • ADA
  • Dogecoin
  • TRON
  • Czech Republic korunas Show more

About

On the Tsars Casino site for Germany, we found 3 promotions.

Tsars Casino belongs to the Spinwise Partners affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including English, Spanish, Norwegian, Finnish. 21 account currencies are listed, including US dollars, Euros, Australian dollars, Polish zlotys. We list 9 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

147 records

147 of the 1,670 records about Tsars Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

137

Across all review sites

Player rating

3.75 / 5

137 ratings by these players

Share of all records

8.8%

of 1,670 about Tsars Casino

What players in Germany say about Tsars Casino

Players in Germany have filed 10 complaints and written 137 reviews about Tsars Casino. That is 8.8% of the 1,670 records about it from every market. Complaints make up 6.8% of their records, against 5.4% across all markets. Their reviews rate it 3.75 out of 5 on average (137 ratings), against 4.19 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 15%.

The most common problem in their complaints is “Withdrawal delay”: 20% of 10 complaints with a labelled problem (42% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 82% across all markets. In the last 12 months: 1 complaint and 17 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Tsars Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records6.8%5.4%
Resolved, of complaints with a known outcome100%82%
Average review rating, out of 53.754.19
Reviews rated 1–2 stars26%15%
Withdrawal delay, of labelled complaints20%42%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay20%2
  • Account blocked10%1
  • Account closed10%1
  • Registration10%1
  • Deposit not credited10%1
  • Documents rejected or requested again10%1
  • Support not responding10%1
  • Withdrawal refused10%1
  • Other problems10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%4
  • Account30%3
  • Deposit10%1
  • KYC / verification10%1
  • Customer support10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars58%79
  • 4 stars11%15
  • 3 stars5.1%7
  • 2 stars1.5%2
  • 1 star25%34
Share of 137 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games45%54
  • Withdrawals36%44
  • Customer support36%43
  • Bonuses28%34
  • Deposits & payment methods21%25
  • Website & app19%23
Share of the 121 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP12%15
  • Bonuses12%14
  • Withdrawals12%14
  • Deposits & payment methods6.6%8
  • Trust & licence6.6%8
  • Customer support5.8%7
Share of the 121 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–15–
20250–234.26
20241–744.31
20231–7–
20222–10–
20214–8–
20201–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–129–
Casino Guru108–

Block 11

Latest complaints and reviews

The newest records about Tsars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Tsars Casino in Germany

What bonuses and promotions does Tsars Casino run in Germany?

We read 3 live offers for Germany on the Tsars Casino site itself.

How many complaints and reviews about Tsars Casino come from players in Germany?

147 of the 1,670 complaints and reviews about Tsars Casino come from players in Germany. Across all its markets, 91 complaints have a known outcome, and 82% of them were resolved.

Who owns Tsars Casino?

Tsars Casino is operated by Trink N.V. and runs under the Spinwise Partners affiliate programme.

Is Tsars Casino licensed?

Yes. Tsars Casino holds a licence from Anjouan Gaming Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Tsars Casino, and ones players rate about the same.