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Tsars Casino in Austria

Player complaints and reviews about Tsars Casino, plus its operator (Spinwise Partners), licences and welcome offers.

tsars.com
Capture of the Tsars Casino website

About

On the Tsars Casino site for Austria, we found 3 promotions.

Tsars Casino belongs to the Spinwise Partners affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including English, Spanish, Norwegian, Finnish. 21 account currencies are listed, including US dollars, Euros, Australian dollars, Polish zlotys. We list 9 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Austria

24 records

24 of the 1,670 records about Tsars Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

22

Across all review sites

Player rating

2.68 / 5

22 ratings by these players

Share of all records

1.4%

of 1,670 about Tsars Casino

What players in Austria say about Tsars Casino

Players in Austria have filed 2 complaints and written 22 reviews about Tsars Casino. That is 1.4% of the 1,670 records about it from every market. Complaints make up 8.3% of their records, against 5.4% across all markets. Their reviews rate it 2.68 out of 5 on average (22 ratings), against 4.19 across all markets. 50% of their rated reviews give one or two stars; across all markets the share is 15%.

In the last 12 months: no complaints and 4 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Tsars Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records8.3%5.4%
Average review rating, out of 52.684.19
Reviews rated 1–2 stars50%15%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021202220232024
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars27%6
  • 4 stars9.1%2
  • 3 stars14%3
  • 2 stars4.5%1
  • 1 star45%10
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games36%8
  • Withdrawals32%7
  • Website & app27%6
  • Customer support27%6
  • Bonuses23%5
  • Deposits & payment methods14%3
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Customer support23%5
  • Deposits & payment methods18%4
  • Fairness & RTP18%4
  • Withdrawals18%4
  • Bonuses9.1%2
  • VIP & loyalty9.1%2
Share of the 22 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2024
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20250–5–
20241–5–
20230–2–
20220–5–
20211–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–18–
Casino Guru24–

Block 08

Latest complaints and reviews

The newest records about Tsars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Austria · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Tsars Casino in Austria

What bonuses and promotions does Tsars Casino run in Austria?

We read 3 live offers for Austria on the Tsars Casino site itself.

How many complaints and reviews about Tsars Casino come from players in Austria?

24 of the 1,670 complaints and reviews about Tsars Casino come from players in Austria. Across all its markets, 91 complaints have a known outcome, and 82% of them were resolved.

Who owns Tsars Casino?

Tsars Casino is operated by Trink N.V. and runs under the Spinwise Partners affiliate programme.

Is Tsars Casino licensed?

Yes. Tsars Casino holds a licence from Anjouan Gaming Board.