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Casino profile

Swift Casino

Player complaints and reviews about Swift Casino, plus its operator (Galaxy Affiliates), licences and welcome offers.

swiftcasino.com
Capture of the Swift Casino website

About

Swift Casino belongs to the Galaxy Affiliates affiliate programme. The site launched in 2020. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, German, Finnish, Norwegian. 9 account currencies are listed, including Euros, British pounds sterling, Norwegian kroner, Australian dollars. We list 2 welcome offers.

Swift Casino is listed in 8 markets, among them Canada, Germany, Australia and United Kingdom. On the Swift Casino site for South Africa, we found 4 promotions.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

215 records

What players report about Swift Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

93% resolved, of those with a known outcome

Total reviews

147

Across all review sites

Player rating

2.78 / 5

Trustpilot 2.3 · AskGamblers 1.75 · Tribuna 4.3

GEO markets

16

Countries stated on 78% of records

Swift Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Swift Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 68 complaints and 147 reviews about Swift Casino on 6 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 31 reviews. Reviews are up 72% on the 12 months before (18).

The problem players report most often is “Withdrawal delay”: 30% of the 60 complaints with a labelled problem. Next come “Verification delay” (25%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 44% of those with a topic, against 29% across all brands.

Of the 68 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Swift Casino 281st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give Swift Casino 1.92 out of 5 on average over 146 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 2.78 out of 5 across 3 sites. By that score, Swift Casino ranks 2,861st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (16 reviews), “Games” (10 reviews) and “Customer support” (9 reviews). The most common criticism concerns “Withdrawals” (59 reviews), “Customer support” (56 reviews) and “Trust & licence” (38 reviews).

The countries players state most often are United Kingdom (56%), Sweden (8.4%) and Denmark (6.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Swift Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%18
  • Verification delay25%15
  • Withdrawal refused12%7
  • Wagering terms5%3
  • Documents rejected or requested again5%3
  • Withdrawal limits5%3
  • Account blocked3.3%2
  • Bonus not credited3.3%2
  • Other problems12%7
Share of the 60 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal44%30
  • KYC / verification28%19
  • Bonus12%8
  • Other5.9%4
  • Account2.9%2
  • Deposit2.9%2
  • Technical2.9%2
  • Payments & refunds1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%63
  • Unresolved7.4%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Swift Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Swift Casino against the market
MeasureSwift CasinoAll brands
Complaints resolved93%59%
Average review rating1.923.44
Complaints per 100 reviews46.326.4
Share of “Withdrawal” complaints44%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars13%19
  • 4 stars5.5%8
  • 3 stars8.9%13
  • 2 stars7.5%11
  • 1 star65%95
Share of 146 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals12%16
  • Games7.6%10
  • Customer support6.9%9
  • Bonuses6.1%8
  • Deposits & payment methods3.8%5
  • Website & app3.8%5
Share of the 131 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals45%59
  • Customer support43%56
  • Trust & licence29%38
  • Bonuses21%28
  • KYC / verification15%20
  • Fairness & RTP11%14
Share of the 131 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom56%94
  • Sweden8.4%14
  • Denmark6.6%11
  • Canada6%10
  • Germany6%10
  • Ireland6%10
  • Spain3.6%6
  • United States2.4%4
  • Finland1.2%2
  • Albania0.6%1
  • Other countries3%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–312.48
20250–18–
20247–18–
20233889%361.49
20221593%341.74
20213–4–
20204–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1232.3 / 5
AskGamblers3361.75 / 5
Casino Guru335–
Tribuna–124.3 / 5
CasinoReviews2––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Swift Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Sweden · Casino Guru

  • Complaint

    Deposit refused

    Resolved

    Sweden · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Swift Casino

Who owns Swift Casino?

Swift Casino is operated by SkillOnNet Ltd. Casinos and runs under the Galaxy Affiliates affiliate programme.

Is Swift Casino licensed?

Yes. Swift Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission.

When was Swift Casino founded?

Swift Casino launched in 2020.

Which currencies does Swift Casino accept?

Currencies listed for Swift Casino: Euros, British pounds sterling, Norwegian kroner, Australian dollars, Canadian dollars, Swiss francs, South African Rand, Russian rubles and 1 more. Its site is available in 4 languages: English, German, Finnish, Norwegian.

What welcome bonuses does Swift Casino offer?

2 welcome offers are listed for Swift Casino. The first on the list is “100% up to £25 + 100 Bonus Spins at Swift Casino”, with a 10× wagering requirement.

Which countries is Swift Casino available in?

Swift Casino is listed in 8 markets: Australia, Canada, Finland, Germany, Norway, South Africa, Switzerland, United Kingdom.

What bonuses and promotions does Swift Casino run in South Africa?

We read 4 live offers for South Africa on the Swift Casino site itself.

What do players say about Swift Casino?

Players have filed 68 complaints and written 147 reviews about Swift Casino. Players rate Swift Casino 2.78 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Swift Casino?

“Withdrawal delay” – 30% of the 60 complaints about Swift Casino with a labelled problem. Followed by “Verification delay” (25%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Swift Casino?

Withdrawals are the topic of 30 complaints about Swift Casino: 44% of the 68 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does Swift Casino resolve player complaints?

93% of the 68 complaints about Swift Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Swift Casino is 281st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Swift Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 18% of the rated reviews give four or five stars, and 73% give one or two.

How many complaints has Swift Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Swift Casino.

Where do Swift Casino’s players come from?

The countries named most often in complaints and reviews about Swift Casino are United Kingdom (56%), Sweden (8.4%) and Denmark (6.6%).