150% up to €/$ 3000 + 200 Free Spins, 1st Deposit Bonus at Lucky Ones Casino
- Bonus
- 150%
- Max bonus
- €3000
- Free spins
- 200
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
Lucky Ones Casino
Player complaints and reviews about Lucky Ones Casino, plus its operator (Fortunate Partners), licences and welcome offers.
luckyones.com
Profile
- Website
- luckyones.com
- Established
- 2024
- Operator
- Fortunate Partnersaffiliate programme
- Company
- Just Entertainment B.V.
- Licences
- Languages
- English
- Currencies
- Euros
- US dollars
- Australian dollars
- Canadian dollars
- Norwegian kroner
- New Zealand dollars
- South African Rand
- Swiss francs
- Bitcoin
- Ethereum
- Tether
- Bitcoin Cash
- Binance Coin
- Ripple
- Dogecoin
- TRON
- ADA
- Litecoin Show more
About
Lucky Ones Casino belongs to the Fortunate Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is in English. 18 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 4 welcome offers.
Lucky Ones Casino is listed in 5 markets, among them Canada, Australia, New Zealand and South Africa. On the Lucky Ones Casino site for Canada, we found 6 tournaments.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €/$ 3000 + 100 Free Spins, 2nd Deposit Bonus at Lucky Ones Casino
- Bonus
- 100%
- Max bonus
- €3000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €/$ 4000 + 100 Free Spins, 3rd Deposit Bonus at Lucky Ones Casino
- Bonus
- 50%
- Max bonus
- €4000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
25% up to €/$ 10000 + 100 Free Spins, 4th Deposit Bonus at Lucky Ones Casino
- Bonus
- 25%
- Max bonus
- €10000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Tournaments
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
$20,000 Multi Max
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Cash Prize Tournament with a $8,000 Top Prize.
Loyalty Points Pursuit
Spin BGaming Slots for a chance to win extra loyalty points.
Popiplay Plunge $20,000
Cash Prize Tournament with a $5,000 Top Prize.
Weekly Exclusive Slot
3,333 Free Spins Prize Pool
Player Intelligence
1,167 records
What players report about Lucky Ones Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
43
78% resolved, of those with a known outcome
Total reviews
1,124
Across all review sites
Player rating
2.78 / 5
Trustpilot 3.4 · AskGamblers 2.15
GEO markets
22
Countries stated on 99% of records
Lucky Ones Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lucky Ones Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 43 complaints and 1,124 reviews about Lucky Ones Casino on 6 sites. In the 12 months to November 4, 2026, they filed 18 complaints and posted 245 reviews. That is 13% more complaints than in the 12 months before (16). Reviews are down 55% on the 12 months before (546). The average review rating fell from 3.98 to 3.19 out of 5 year on year. Of the complaints with a known outcome, 60% were resolved in the last 12 months, against 100% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 40% of the 43 complaints with a labelled problem. Next come “Bonus winnings confiscated” (16%) and “Account closed” (7%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 40 complaints with a known outcome, 78% were resolved, against 59% across all brands. That puts Lucky Ones Casino 911th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.
Reviewers give Lucky Ones Casino 3.84 out of 5 on average over 1,124 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 2.78 out of 5 across 2 sites. By that score, Lucky Ones Casino ranks 2,861st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (388 reviews), “Games” (343 reviews) and “Customer support” (252 reviews). The most common criticism concerns “Withdrawals” (198 reviews), “Bonuses” (107 reviews) and “Customer support” (84 reviews).
The countries players state most often are Canada (30%), Australia (29%) and Austria (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Lucky Ones Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players frequently praise the diverse game selection and efficient payments, with both areas drawing notably more positive than negative feedback. Website usability and bonuses receive more balanced comments, though support experiences lean positive for most users.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
18
202420252026
| Period | Value |
|---|---|
| 2024 | 9 |
| 2025 | 18 |
| 2026 | 15 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay40%17
- Bonus winnings confiscated16%7
- Account closed7%3
- Missing funds7%3
- Withdrawal refused7%3
- Deposit not credited4.7%2
- Self-exclusion4.7%2
- Withdrawal limits4.7%2
- Other problems9.3%4
Block 03
Complaint categories
- Withdrawal53%23
- Bonus19%8
- Account12%5
- Payments & refunds7%3
- Deposit4.7%2
- Responsible gambling4.7%2
Block 04
Complaint status
- Resolved72%31
- Unresolved21%9
- Open7%3
Block 05
Lucky Ones Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lucky Ones Casino | All brands |
|---|---|---|
| Complaints resolved | 78% | 59% |
| Average review rating | 3.84 | 3.44 |
| Complaints per 100 reviews | 3.8 | 26.4 |
| Share of “Withdrawal” complaints | 53% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
494
202420252026
| Period | Value |
|---|---|
| 2024 | 436 |
| 2025 | 494 |
| 2026 | 194 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars54%602
- 4 stars19%219
- 3 stars4.9%55
- 2 stars1.6%18
- 1 star20%230
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals39%388
- Games34%343
- Customer support25%252
- Website & app15%150
- Bonuses14%137
- KYC / verification9%90
Criticised
- Withdrawals20%198
- Bonuses11%107
- Customer support8.4%84
- Fairness & RTP7.5%75
- Trust & licence7.2%72
- KYC / verification3.3%33
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.1
3.92
3.04
202420252026
| Period | Value |
|---|---|
| 2024 | 4.1 |
| 2025 | 3.92 |
| 2026 | 3.04 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada30%350
- Australia29%335
- Austria12%140
- New Zealand10%119
- Germany5.7%66
- Norway4.2%48
- United Arab Emirates2.7%31
- Kuwait1.5%17
- Saudi Arabia1%11
- Switzerland0.7%8
- Other countries2.6%30
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 15 | 58% | 194 | 3.04 |
| 2025 | 18 | 89% | 494 | 3.92 |
| 2024 | 9 | – | 436 | 4.1 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,091 | 3.4 / 5 |
| Casino Guru | 35 | 26 | – |
| AskGamblers | 4 | 6 | 2.15 / 5 |
| Casinomeister | 3 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
| LCB | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Lucky Ones Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Norway · Trustpilot
- Complaint
Withdrawal delay
OpenKuwait · Casino Guru
- Complaint
Missing funds
Open - Complaint
Missing funds
Open
15 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Lucky Ones Casino
Who owns Lucky Ones Casino?
Lucky Ones Casino is operated by Just Entertainment B.V. and runs under the Fortunate Partners affiliate programme.
Is Lucky Ones Casino licensed?
Yes. Lucky Ones Casino holds a licence from Curacao Gaming Control Board.
When was Lucky Ones Casino founded?
Lucky Ones Casino launched in 2024.
Which currencies does Lucky Ones Casino accept?
Currencies listed for Lucky Ones Casino: Euros, US dollars, Australian dollars, Canadian dollars, Norwegian kroner, New Zealand dollars, South African Rand, Swiss francs and 10 more. Its site is available in one language: English.
What welcome bonuses does Lucky Ones Casino offer?
4 welcome offers are listed for Lucky Ones Casino. The first on the list is “150% up to €/$ 3000 + 200 Free Spins, 1st Deposit Bonus at Lucky Ones Casino”, with a 40× wagering requirement.
Which countries is Lucky Ones Casino available in?
Lucky Ones Casino is listed in 5 markets: Australia, Canada, New Zealand, South Africa, Switzerland.
Does Lucky Ones Casino run tournaments in Canada?
Yes. The Lucky Ones Casino site for Canada lists 6 tournaments.
What do players say about Lucky Ones Casino?
Players have filed 43 complaints and written 1,124 reviews about Lucky Ones Casino. Players rate Lucky Ones Casino 2.78 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Lucky Ones Casino?
“Withdrawal delay” – 40% of the 43 complaints about Lucky Ones Casino with a labelled problem. Followed by “Bonus winnings confiscated” (16%) and “Account closed” (7%).
Do players report withdrawal problems at Lucky Ones Casino?
Withdrawals are the topic of 23 complaints about Lucky Ones Casino: 53% of the 43 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.
Does Lucky Ones Casino resolve player complaints?
78% of the 40 complaints about Lucky Ones Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lucky Ones Casino is 911th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lucky Ones Casino?
Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 73% of the rated reviews give four or five stars, and 22% give one or two.
How many complaints has Lucky Ones Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 18 complaints about Lucky Ones Casino. That is 13% more than in the 12 months before, when there were 16.
Where do Lucky Ones Casino’s players come from?
The countries named most often in complaints and reviews about Lucky Ones Casino are Canada (30%), Australia (29%) and Austria (12%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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