igamingcpo.com

Casino profile

Swift Casino in United Kingdom

Player complaints and reviews about Swift Casino, plus its operator (Galaxy Affiliates), licences and welcome offers.

swiftcasino.com
Capture of the Swift Casino website

About

On the Swift Casino site for United Kingdom, we found 1 promotion.

Swift Casino belongs to the Galaxy Affiliates affiliate programme. The site launched in 2020. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, German, Finnish, Norwegian. 9 account currencies are listed, including Euros, British pounds sterling, Norwegian kroner, Australian dollars. We list 2 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in United Kingdom

94 records

94 of the 215 records about Swift Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

19

100% resolved, of those with a known outcome

Total reviews

75

Across all review sites

Player rating

1.68 / 5

75 ratings by these players

Share of all records

44%

of 215 about Swift Casino

What players in United Kingdom say about Swift Casino

Players in United Kingdom have filed 19 complaints and written 75 reviews about Swift Casino. That is 44% of the 215 records about it from every market. Complaints make up 20% of their records, against 32% across all markets. Their reviews rate it 1.68 out of 5 on average (75 ratings), against 1.92 across all markets. 80% of their rated reviews give one or two stars; across all markets the share is 73%.

The most common problem in their complaints is “Verification delay”: 32% of 19 complaints with a labelled problem (25% across all markets). 100% of their 19 complaints with a known outcome were resolved, against 93% across all markets. In the last 12 months: no complaints and 13 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Swift Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records20%32%
Resolved, of complaints with a known outcome100%93%
Average review rating, out of 51.681.92
Reviews rated 1–2 stars80%73%
Verification delay, of labelled complaints32%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Verification delay32%6
  • Withdrawal delay32%6
  • Withdrawal refused16%3
  • Bonus winnings confiscated5.3%1
  • Wagering terms5.3%1
  • Withdrawal limits5.3%1
  • Winnings voided5.3%1
Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal58%11
  • KYC / verification32%6
  • Bonus11%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%19
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars8%6
  • 4 stars5.3%4
  • 3 stars6.7%5
  • 2 stars6.7%5
  • 1 star73%55
Share of 75 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals13%9
  • Games4.4%3
  • Customer support4.4%3
  • Bonuses2.9%2
  • KYC / verification2.9%2
  • Website & app2.9%2
Share of the 68 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals49%33
  • Customer support41%28
  • Trust & licence32%22
  • Bonuses22%15
  • KYC / verification16%11
  • Fairness & RTP12%8
Share of the 68 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–13–
20250–6–
20241–9–
202311100%221.64
20226–241.38
20211–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–73–
Casino Guru152–
AskGamblers4––

Block 11

Latest complaints and reviews

The newest records about Swift Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Verification delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Verification delay

    Resolved

    United Kingdom · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Swift Casino in United Kingdom

What bonuses and promotions does Swift Casino run in United Kingdom?

We read 1 live offer for United Kingdom on the Swift Casino site itself.

How many complaints and reviews about Swift Casino come from players in United Kingdom?

94 of the 215 complaints and reviews about Swift Casino come from players in United Kingdom. Across all its markets, 68 complaints have a known outcome, and 93% of them were resolved.

Who owns Swift Casino?

Swift Casino is operated by SkillOnNet Ltd. Casinos and runs under the Galaxy Affiliates affiliate programme.

Is Swift Casino licensed?

Yes. Swift Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission.