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Slingo Casino

Player complaints and reviews about Slingo Casino, plus its operator (Prime Partners), licences and welcome offers.

slingo.com
Capture of the Slingo Casino website

About

Slingo Casino belongs to the Prime Partners affiliate programme. The site launched in 2020. It holds licences from Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 6 languages, including English, French, German, Spanish. 11 account currencies are listed, including British pounds sterling, Euros, Swiss francs, US dollars. We list 2 welcome offers.

Slingo Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the Slingo Casino site for United Kingdom, we found 6 promotions.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

3,225 records

What players report about Slingo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

82% resolved, of those with a known outcome

Total reviews

3,214

Across all review sites

Player rating

2.48 / 5

Trustpilot 3.3 · AskGamblers 1.65

GEO markets

19

Countries stated on 100% of records

Slingo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Slingo Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 11 complaints and 3,214 reviews about Slingo Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 750 reviews. Reviews are down 17% on the 12 months before (909). The average review rating rose from 3.18 to 3.23 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 18% of the 11 complaints with a labelled problem. Next come “Verification delay” (18%) and “Withdrawal delay” (18%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Slingo Casino 741st of 1,917 casinos with at least 10 such complaints.

Reviewers give Slingo Casino 3.2 out of 5 on average over 3,214 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 2.48 out of 5 across 2 sites. By that score, Slingo Casino ranks 3,247th of 4,286 rated casinos. Reviewers most often praise “Games” (807 reviews), “Withdrawals” (388 reviews) and “Website & app” (334 reviews). The most common criticism concerns “Withdrawals” (663 reviews), “Customer support” (564 reviews) and “Bonuses” (506 reviews).

The countries players state most often are United Kingdom (93%), Ireland (4.6%) and Spain (1.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Slingo Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated18%2
  • Verification delay18%2
  • Withdrawal delay18%2
  • Bonus not credited9.1%1
  • Deposit not credited9.1%1
  • Self-exclusion9.1%1
  • Withdrawal limits9.1%1
  • Withdrawal refused9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%4
  • Bonus27%3
  • KYC / verification18%2
  • Deposit9.1%1
  • Responsible gambling9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%9
  • Unresolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Slingo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Slingo Casino against the market
MeasureSlingo CasinoAll brands
Complaints resolved82%59%
Average review rating3.23.44
Complaints per 100 reviews0.326.4
Share of “Withdrawal” complaints36%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars42%1,360
  • 4 stars11%341
  • 3 stars6.8%217
  • 2 stars5.7%182
  • 1 star35%1,114
Share of 3,214 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%807
  • Withdrawals14%388
  • Website & app12%334
  • Bonuses11%301
  • Customer support6.1%167
  • Deposits & payment methods1.7%46
Share of the 2,728 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%663
  • Customer support21%564
  • Bonuses19%506
  • KYC / verification10%282
  • Fairness & RTP9.5%260
  • Trust & licence4.7%127
Share of the 2,728 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom93%2,978
  • Ireland4.6%149
  • Spain1.1%37
  • Brazil0.5%17
  • United States0.3%10
  • Sweden0.2%8
  • Germany0.1%3
  • Netherlands0.1%3
  • Canada0.1%2
  • Isle of Man0.1%2
  • Other countries0.3%9
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6503.25
20251–8783.13
20240–4822.89
20233–3472.75
20223–5503.45
20210–2844.04
20201–11–
20190–1–
20180–6–
20172–3–
20160–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3,2083.3 / 5
Casino Guru82–
AskGamblers141.65 / 5
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Slingo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved
  • Complaint

    Deposit not credited

    Resolved

    Sweden · Casino Guru

65 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Slingo Casino

Who owns Slingo Casino?

Slingo Casino is operated by SkillOnNet Ltd. Casinos and runs under the Prime Partners affiliate programme.

Is Slingo Casino licensed?

Yes. Slingo Casino holds 3 licences: Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Slingo Casino founded?

Slingo Casino launched in 2020.

Which currencies does Slingo Casino accept?

Currencies listed for Slingo Casino: British pounds sterling, Euros, Swiss francs, US dollars, Australian dollars, Canadian dollars, Norwegian kroner, Swedish kronor and 3 more. Its site is available in 6 languages: English, French, German, Spanish and 2 more.

What welcome bonuses does Slingo Casino offer?

2 welcome offers are listed for Slingo Casino. The first on the list is “100% up to £25 at Slingo Casino”, with a 10× wagering requirement.

Which countries is Slingo Casino available in?

Slingo Casino is listed in 10 markets: Australia, Belgium, Canada, France, Germany, South Africa, Spain, Sweden and 2 more.

What bonuses and promotions does Slingo Casino run in United Kingdom?

We read 6 live offers for United Kingdom on the Slingo Casino site itself.

What do players say about Slingo Casino?

Players have filed 11 complaints and written 3,214 reviews about Slingo Casino. Players rate Slingo Casino 2.48 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Slingo Casino?

“Bonus winnings confiscated” – 18% of the 11 complaints about Slingo Casino with a labelled problem. Followed by “Verification delay” (18%) and “Withdrawal delay” (18%).

Do players report withdrawal problems at Slingo Casino?

Withdrawals are the topic of 4 complaints about Slingo Casino: 36% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Slingo Casino resolve player complaints?

82% of the 11 complaints about Slingo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Slingo Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Slingo Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 53% of the rated reviews give four or five stars, and 40% give one or two.

How many complaints has Slingo Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Slingo Casino.

Where do Slingo Casino’s players come from?

The countries named most often in complaints and reviews about Slingo Casino are United Kingdom (93%), Ireland (4.6%) and Spain (1.1%).