Exclusive
10 FREE SPINS on Western Reels
- Free spins
- 10
- Wagering
- 35x
- Max bet
- $8
Casino profile
Ruby Fortune Casino
Player complaints and reviews about Ruby Fortune Casino, plus its operator (Super Partners), licences and welcome offers.
rubyfortune.com
Profile
- Website
- rubyfortune.com
- Established
- 2003
- Operator
- Super Partnersaffiliate programme
- Company
- Bayton Limited Casinos
- Languages
- English
- Finnish
- German
- Norwegian
- Spanish
- French
- Greek
- Portuguese
- Thai
- Swedish
- Russian
- Japanese
- Arabic
- Currencies
- Australian dollars
- Canadian dollars
- Euros
- US dollars
- British pounds sterling
- Norwegian kroner
- New Zealand dollars
- Thai baht
- Polish zlotys
- Russian rubles
- Mexican pesos
- Argentine pesos
- Brazilian reals
- Indian rupees
- Swedish kronor
- Japanese yen
- Malaysian ringgits
- South Korean won
- Chilean pesos Show more
About
Ruby Fortune Casino belongs to the Super Partners affiliate programme. The site launched in 2003. It holds licences from Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, Malta Gaming Authority. The interface is available in 13 languages, including English, Finnish, German, Norwegian. 19 account currencies are listed, including Australian dollars, Canadian dollars, Euros, US dollars. We list 6 welcome offers.
Ruby Fortune Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Ruby Fortune Casino site for Chile, we found 4 promotions. In Chile, Ruby Fortune Casino accepts 3 payment methods: Credit Card, Debit Card the Visa Electron and Bank Transfer. The registration form for Chile has 6 fields: country, username, password, e-mail, country code and phone.
Markets
This brand is listed in 22 markets. Pick one to see what it offers there.
Welcome bonuses
6 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Unlimited Bonus Spins
- Free spins
- 10
- Wagering
- 35x
- Max bet
- $8
100% up to €250, 1st Deposit Bonus at Ruby Fortune Casino
- Bonus
- 100%
- Max bonus
- €250
- Min deposit
- €10
- Wagering
- 70xb
Wagering applies to the bonus amount.
100% up to €250, 2nd Deposit Bonus at Ruby Fortune Casino
- Bonus
- 100%
- Max bonus
- €250
- Min deposit
- €10
- Wagering
- 70xb
Wagering applies to the bonus amount.
100% up to €250, 3rd Deposit Bonus at Ruby Fortune Casino
- Bonus
- 100%
- Max bonus
- €250
- Min deposit
- €10
- Wagering
- 70xb
Wagering applies to the bonus amount.
100% up to 250 CAD, 1st Deposit Bonus at Ruby Fortune Casino
- Bonus
- 100%
- Max bonus
- 250 CAD
- Min deposit
- 10 CAD
- Wagering
- 70xb
Wagering applies to the bonus amount.
Promotions
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Treasure Palace
CLP$493,800 Treasure Palace
Area Link™ Phoenix Firestorm.
CLP$670,500 Area Link™ Phoenix Firestorm.
Evolution Monopoly Big Baller
CLP$729,000 Evolution Monopoly Big Baller
Sweet Bonanza
CLP$816,120 Sweet Bonanza
Payment methods
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Credit Card | – | Card | – | – | – |
| Debit Card the Visa Electron | – | Other | – | – | – |
| Credit Card | – | Card | – | – | – |
| Bank Transfer | – | Bank transfer | – | – | – |
Currency not stated on the page
Credit Card
Card
–
Debit Card the Visa Electron
Other
–
Credit Card
Card
–
Bank Transfer
Bank transfer
–
Cashier read on August 12, 2026
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- CountryÅland Islands · Albania · Algeria · Angola … +8
- Username
- Password
- Country code+358 Åland Islands · +355 Albania · +213 Algeria · +244 Angola … +8
- Phone
Player Intelligence
140 records
What players report about Ruby Fortune Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
39
57% resolved, of those with a known outcome
Total reviews
101
Across all review sites
Player rating
3.55 / 5
Trustpilot 2.3 · AskGamblers 2.7 · casino.ru 4.7 · Tribuna 4.5
GEO markets
11
Countries stated on 57% of records
Ruby Fortune Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Ruby Fortune Casino, the way Player Intelligence PRO computes it.
Since 2009, players have posted 39 complaints and 101 reviews about Ruby Fortune Casino on 9 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 33 reviews. Reviews are up 106% on the 12 months before (16).
The problem players report most often is “Withdrawal delay”: 32% of the 37 complaints with a labelled problem. Next come “Withdrawal refused” (14%) and “Account blocked” (8.1%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.
Of the 37 complaints with a known outcome, 57% were resolved, against 59% across all brands. That puts Ruby Fortune Casino 1,478th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 58%.
Reviewers give Ruby Fortune Casino 2.14 out of 5 on average over 96 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 3.55 out of 5 across 4 sites. By that score, Ruby Fortune Casino ranks 1,522nd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (21 reviews), “Games” (15 reviews) and “Bonuses” (10 reviews). The most common criticism concerns “Withdrawals” (34 reviews), “Customer support” (30 reviews) and “Trust & licence” (23 reviews).
The countries players state most often are Canada (54%), New Zealand (34%) and Australia (2.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Ruby Fortune Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
200920112013201520172019202120232026
| Period | Value |
|---|---|
| 2009 | 1 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 7 |
| 2023 | 4 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay32%12
- Withdrawal refused14%5
- Account blocked8.1%3
- Account closed8.1%3
- Bonus winnings confiscated5.4%2
- Verification delay5.4%2
- Documents rejected or requested again5.4%2
- Bonus not credited2.7%1
- Other problems19%7
Block 03
Complaint categories
- Withdrawal51%20
- Account18%7
- KYC / verification10%4
- Bonus7.7%3
- Payments & refunds5.1%2
- Deposit2.6%1
- Other2.6%1
- Technical2.6%1
Block 04
Complaint status
- Resolved54%21
- Unresolved41%16
- Closed without an outcome2.6%1
- Status we do not recognise yet2.6%1
Block 05
Ruby Fortune Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Ruby Fortune Casino | All brands |
|---|---|---|
| Complaints resolved | 57% | 59% |
| Average review rating | 2.14 | 3.44 |
| Complaints per 100 reviews | 38.6 | 26.4 |
| Share of “Withdrawal” complaints | 51% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
30
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 10 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 14 |
| 2025 | 20 |
| 2026 | 30 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars25%24
- 4 stars3.1%3
- 3 stars4.2%4
- 2 stars3.1%3
- 1 star65%62
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals22%21
- Games16%15
- Bonuses10%10
- Customer support9.4%9
- Trust & licence4.2%4
- Deposits & payment methods3.1%3
Criticised
- Withdrawals35%34
- Customer support31%30
- Trust & licence24%23
- Bonuses19%18
- Fairness & RTP11%11
- Deposits & payment methods10%10
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.5
1.67
2.6
2.75
2.5
2.33
3
4
1
1.29
1.78
2.27
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 3.5 |
| 2016 | 1.67 |
| 2017 | 2.6 |
| 2018 | 2.75 |
| 2019 | 2.5 |
| 2020 | 2.33 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 1.29 |
| 2025 | 1.78 |
| 2026 | 2.27 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada54%43
- New Zealand34%27
- Australia2.5%2
- United Kingdom2.5%2
- Belize1.3%1
- Finland1.3%1
- Croatia1.3%1
- Ireland1.3%1
- Mauritius1.3%1
- Vietnam1.3%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 30 | 2.27 |
| 2025 | 1 | – | 20 | 1.78 |
| 2024 | 0 | – | 14 | – |
| 2023 | 4 | – | 3 | – |
| 2022 | 7 | – | 4 | – |
| 2021 | 1 | – | 1 | – |
| 2020 | 4 | – | 3 | – |
| 2019 | 3 | – | 5 | – |
| 2018 | 1 | – | 2 | – |
| 2017 | 3 | – | 10 | – |
| 2016 | 1 | – | 3 | – |
| 2015 | 1 | – | 3 | – |
| 2014 | 7 | – | 1 | – |
| 2013 | 1 | – | 2 | – |
| 2009 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 67 | 2.3 / 5 |
| AskGamblers | 20 | 25 | 2.7 / 5 |
| Casino Guru | 9 | 2 | – |
| CasinoReviews | 6 | – | – |
| casino.ru | – | 3 | 4.7 / 5 |
| Casinomeister | 3 | – | – |
| Tribuna | – | 3 | 4.5 / 5 |
| latestcasinobonuses.bet | – | 1 | – |
| LCB | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Ruby Fortune Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
Unresolved - Complaint
Withdrawal delay
ResolvedBelize · Casino Guru
- Complaint
Account blocked
ResolvedAustralia · Casino Guru
7 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Ruby Fortune Casino
Who owns Ruby Fortune Casino?
Ruby Fortune Casino is operated by Bayton Limited Casinos and runs under the Super Partners affiliate programme.
Is Ruby Fortune Casino licensed?
Yes. Ruby Fortune Casino holds 3 licences: Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, Malta Gaming Authority.
When was Ruby Fortune Casino founded?
Ruby Fortune Casino launched in 2003.
Which currencies does Ruby Fortune Casino accept?
Currencies listed for Ruby Fortune Casino: Australian dollars, Canadian dollars, Euros, US dollars, British pounds sterling, Norwegian kroner, New Zealand dollars, Thai baht and 11 more. Its site is available in 13 languages: English, Finnish, German, Norwegian and 9 more.
What welcome bonuses does Ruby Fortune Casino offer?
6 welcome offers are listed for Ruby Fortune Casino. The first on the list is “10 FREE SPINS on Western Reels”, with a 35× wagering requirement.
Which countries is Ruby Fortune Casino available in?
Ruby Fortune Casino is listed in 22 markets: Argentina, Australia, Belgium, Brazil, Canada, Chile, Finland, France and 14 more.
Which payment methods does Ruby Fortune Casino accept in Chile?
The Ruby Fortune Casino cashier for Chile lists 3 payment methods: Credit Card, Debit Card the Visa Electron, Bank Transfer.
What bonuses and promotions does Ruby Fortune Casino run in Chile?
We read 4 live offers for Chile on the Ruby Fortune Casino site itself.
What does Ruby Fortune Casino ask for at registration in Chile?
The Ruby Fortune Casino registration form for Chile has 6 fields: country, username, password, e-mail, country code, phone.
What do players say about Ruby Fortune Casino?
Players have filed 39 complaints and written 101 reviews about Ruby Fortune Casino. Players rate Ruby Fortune Casino 3.55 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Ruby Fortune Casino?
“Withdrawal delay” – 32% of the 37 complaints about Ruby Fortune Casino with a labelled problem. Followed by “Withdrawal refused” (14%) and “Account blocked” (8.1%).
Do players report withdrawal problems at Ruby Fortune Casino?
Withdrawals are the topic of 20 complaints about Ruby Fortune Casino: 51% of the 39 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 58% were resolved.
Does Ruby Fortune Casino resolve player complaints?
57% of the 37 complaints about Ruby Fortune Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Ruby Fortune Casino is 1,478th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Ruby Fortune Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 28% of the rated reviews give four or five stars, and 68% give one or two.
How many complaints has Ruby Fortune Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 4 complaints about Ruby Fortune Casino.
Where do Ruby Fortune Casino’s players come from?
The countries named most often in complaints and reviews about Ruby Fortune Casino are Canada (54%), New Zealand (34%) and Australia (2.5%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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