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Casino profile

Ruby Fortune Casino in Canada

Player complaints and reviews about Ruby Fortune Casino, plus its operator (Super Partners), licences and welcome offers.

rubyfortune.com
Capture of the Ruby Fortune Casino website

About

In Canada, Ruby Fortune Casino accepts 4 payment methods: Bank Transfer, Credit Card, Debit Card and Web Wallet. The registration form for Canada has 6 fields: country, username, password, e-mail, country code and phone.

Ruby Fortune Casino belongs to the Super Partners affiliate programme. The site launched in 2003. It holds licences from Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, Malta Gaming Authority. The interface is available in 13 languages, including English, Finnish, German, Norwegian. 19 account currencies are listed, including Australian dollars, Canadian dollars, Euros, US dollars. We list 6 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Bank Transfer

    Bank transfer

    –

  • Credit Card

    Card

    –

  • Debit Card

    Other

    –

  • Web Wallet

    Other

    –

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. CountryÅland Islands · Albania · Algeria · Angola … +8
  2. Username
  3. Password
  4. E-mail
  5. Country code+358 Åland Islands · +355 Albania · +213 Algeria · +244 Angola … +8
  6. Phone

Player complaints and reviews in Canada

43 records

43 of the 140 records about Ruby Fortune Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

38

Across all review sites

Player rating

1.79 / 5

38 ratings by these players

Share of all records

31%

of 140 about Ruby Fortune Casino

What players in Canada say about Ruby Fortune Casino

Players in Canada have filed 5 complaints and written 38 reviews about Ruby Fortune Casino. That is 31% of the 140 records about it from every market. Complaints make up 12% of their records, against 28% across all markets. Their reviews rate it 1.79 out of 5 on average (38 ratings), against 2.14 across all markets. 79% of their rated reviews give one or two stars; across all markets the share is 68%.

The most common problem in their complaints is “Account blocked”: 40% of 5 complaints with a labelled problem (8.1% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 57% across all markets. In the last 12 months: 1 complaint and 16 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Ruby Fortune Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records12%28%
Resolved, of complaints with a known outcome100%57%
Average review rating, out of 51.792.14
Reviews rated 1–2 stars79%68%
Account blocked, of labelled complaints40%8.1%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Bonus20%1
  • KYC / verification20%1
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars18%7
  • 3 stars2.6%1
  • 1 star79%30
Share of 38 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals16%6
  • Bonuses8.1%3
  • Customer support8.1%3
  • Games5.4%2
  • Trust & licence5.4%2
  • Deposits & payment methods2.7%1
Share of the 37 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals43%16
  • Trust & licence38%14
  • Customer support32%12
  • Bonuses22%8
  • Account19%7
  • Fairness & RTP19%7
Share of the 37 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–15–
20251–8–
20240–10–
20231–2–
20223–3–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–36–
Casino Guru52–

Block 09

Latest complaints and reviews

The newest records about Ruby Fortune Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Ruby Fortune Casino in Canada

Which payment methods does Ruby Fortune Casino accept in Canada?

The Ruby Fortune Casino cashier for Canada lists 4 payment methods: Bank Transfer, Credit Card, Debit Card, Web Wallet.

What does Ruby Fortune Casino ask for at registration in Canada?

The Ruby Fortune Casino registration form for Canada has 6 fields: country, username, password, e-mail, country code, phone.

How many complaints and reviews about Ruby Fortune Casino come from players in Canada?

43 of the 140 complaints and reviews about Ruby Fortune Casino come from players in Canada. Across all its markets, 37 complaints have a known outcome, and 57% of them were resolved.

Who owns Ruby Fortune Casino?

Ruby Fortune Casino is operated by Bayton Limited Casinos and runs under the Super Partners affiliate programme.