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Casino profile

PinoCasinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about PinoCasino and its operator (Chilli Partners).

pinocasino.com
pinocasino.com
Capture of the PinoCasino website

Profile

Website
pinocasino.com
Established
2021
Operator
Chilli Partnersaffiliate programme
Company
N1 Interactive Ltd. Casinos
Licences
Languages
  • English
  • German
  • Finnish
Currencies
  • Russian rubles
  • Euros
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys

About

PinoCasino is an online casino operating under the Chilli Partners affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages, among them English, German, Finnish. Accounts can be held in 7 currencies — Russian rubles, Euros, US dollars, Canadian dollars. Our database holds 5 welcome offers.

What we collected for the Germany market on PinoCasino: 9 live offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player Intelligence

587 records

What players report about PinoCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

83% resolved, of those with a known outcome

Total reviews

552

Across all review sites

Player rating

3.5 / 5

Trustpilot 3.0 · AskGamblers 4.0

GEO markets

22

Countries stated on 94% of records

AI-generated summary of player reviews

Payments and the game library generally impress players, with positive feedback outweighing concerns in those areas. However, several users reported issues with bonuses, customer support, and the verification process.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal26%9
  • Deposit24%8
  • Account21%7
  • KYC / verification8.8%3
  • Bonus5.9%2
  • Responsible gambling5.9%2
  • Technical5.9%2
  • Other2.9%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved83%29
  • Unresolved17%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.