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Voodoo Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Voodoo Casino and its operator (Heroic Affiliates).

voodoo.casino
voodoo.casino
Capture of the Voodoo Casino website

Profile

Website
voodoo.casino
Established
2022
Operator
Heroic Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
Currencies
  • Euros
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • Dogecoin

About

Voodoo Casino is an online casino operating under the Heroic Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 2 languages, among them English, German. Accounts can be held in 7 currencies — Euros, US dollars, Bitcoin, Bitcoin Cash. Our database holds 11 welcome offers.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

11 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    How do I earn CP (comp points)?

    You can earn CP (Comp Points) by playing your favorite games at Voodoo Casino. The more you play, the more CP you accumulate, propelling you up the ranks of our exciting Loyalty Program.

  2. 2

    What are the benefits of advancing to a higher loaylty level?

    Advancing to a higher loyalty level unlocks exclusive rewards such as free spins, cashback bonuses, birthday bonuses, access to VIP tournaments, and a personal manager. The higher you go, the more incredible the rewards!

  3. 3

    How do I claim my rewards?

    Rewards are automatically credited to your account when you reach a new level. But that's not all—you can also explore and claim your available rewards anytime in the loyalty section of your account. VIP players receive an additional benefit — a personal VIP Manager who unlocks exclusive, tailored offers.

  4. 4

    What do I get for "Enchanted Wednesday"?

    Every Wendsday you can claim exclusive loyalty reload bonus based on your level: From Bone Collector to Hex Caster: 30% up to €300 (min dep €20, wager x25). Promo code: HEXED From Spirit Whisperer to Shadow Priest: 50% up to €500 (min dep €20, wager x25). Promo code: WEDOO From Loa's Chosen to Mystic Overlord: 75% up to €750 (min dep €20, wager x25). Promo code: RUNES

  5. 5

    What do I get for "Voodoo Sunday"?

    Every Sunday you can claim exclusive loyalty reload bonus up to 3 times in a row based on your level: From Bone Collector to Hex Caster: 50 Free Spins (min dep €30, wager x30). Promo code: DRUMZ From Spirit Whisperer to Shadow Priest: 100 Free Spins (min dep €60, wager x30). Promo code: BONEZ From Loa's Chosen to Mystic Overlord: 250 Free Spins (min dep €150, wager x30). Promo code: DUST

  6. 6

    Are there any requirements for getting my weekly cashback?

    Yes. For the cashback to be credited your minimum deposit sum and net losses per week should be equal: For Bone Collector: €10 For Charm Holder: €20 For Potion Brewer: €30 For Hex Caster: €40 For Spirit Whisperer: €50 For Dark Alchemist: €100 For Shadow Priest: €200 For Loa’s Chosen: €300 For Soul Conjurer: €400 For Mystic Overlord: €500 For Voodoo Sovereign: Personal

  7. 7

    What is cashback wager requirement?

    All loyalty levels goes with x1 wager requirement.

  8. 8

    What is the maximum amount of cashback I can get?

    Based on your level, your cashback can not exceed: From Bone Collector to Hex Caster: €250 From Spirit Whisperer to Shadow Priest: €500 From Loa's Chosen to Mystic Overlord: €1500

  9. 9

    When do I get my cashback?

    You will be credited with cashback after it has been calculated. This process starts every Sunday at 6:00 AM (UTC)

  10. 10

    Do my CP expire?

    No, your CP do not expire. You can accumulate them over time and use them to progress through the loyalty levels whenever you're ready. There's no rush, just endless opportunities to earn and enjoy.

  11. 11

    What should I do if I had already reached certain levels before the new loyalty program started?

    We understand that you may have achieved certain levels before the introduction of our new loyalty program. Unfortunately, bonuses for previously completed levels cannot be credited retroactively. We appreciate your understanding and encourage you to explore the exciting benefits and rewards available in our updated program. If you have any further questions, our support team is here to assist you.

Player Intelligence

72 records

What players report about Voodoo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

82% resolved, of those with a known outcome

Total reviews

61

Across all review sites

Player rating

4.0 / 5

AskGamblers 4.2 · Trustpilot 3.8

GEO markets

15

Countries stated on 57% of records

AI-generated summary of player reviews

Bonuses and payments appear to be highlights, with notably more positive feedback than negative in those areas. Games and customer support have a more balanced reception, while the website and app experience leans positive.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal55%6
  • Account18%2
  • Bonus9.1%1
  • Payments & refunds9.1%1
  • Responsible gambling9.1%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%9
  • Unresolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.