100% up to 1000 CAD + 50 Free Spins at PartyCasino
- Bonus
- 100%
- Max bonus
- 1000 CAD
- Min deposit
- 10 CAD
- Wagering
- 20x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
PartyCasino
Player complaints and reviews about PartyCasino, plus its operator (Entain Partners), licences and welcome offers.
partycasino.com
Profile
- Website
- partycasino.com
- Established
- 1997
- Operator
- Entain Partnersaffiliate programme
- Company
- bwin Holdings (Malta) Limited
- Licences
- Languages
- English
- German
- French
- Currencies
- British pounds sterling
- Euros
- Brazilian reals
- Canadian dollars
- Chilean pesos
- US dollars
About
PartyCasino belongs to the Entain Partners affiliate programme. The site launched in 1997. It holds licences from Alcohol and Gaming Commission of Ontario, Gibraltar Regulatory Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 3 languages: English, German, French. 6 account currencies are listed, including British pounds sterling, Euros, Brazilian reals, Canadian dollars. We list 3 welcome offers.
PartyCasino is listed in 7 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
200 Free Spins at PartyCasino
- Free spins
- 200
- Min deposit
- £10
£10 Casino Bonus at PartyCasino
- Max bonus
- £10
- Min deposit
- £10
- Wagering
- 10xb
Wagering applies to the bonus amount.
Player Intelligence
298 records
What players report about PartyCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
64
83% resolved, of those with a known outcome
Total reviews
234
Across all review sites
Player rating
2.83 / 5
Trustpilot 1.4 · AskGamblers 2.4 · casino.ru 4.7
GEO markets
21
Countries stated on 51% of records
PartyCasino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about PartyCasino, the way Player Intelligence PRO computes it.
Since 2013, players have posted 64 complaints and 234 reviews about PartyCasino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 3 reviews.
The problem players report most often is “Withdrawal delay”: 43% of the 54 complaints with a labelled problem. Next come “Game malfunction” (22%) and “Account blocked” (9.3%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.
Of the 63 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts PartyCasino 720th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 74%.
Reviewers give PartyCasino 1.91 out of 5 on average over 224 rated reviews, against 3.44 across all brands. 23% of the ratings are four or five stars, and 72% are one or two. The review sites’ own scores average 2.83 out of 5 across 3 sites. By that score, PartyCasino ranks 2,743rd of 4,286 rated casinos. Reviewers most often praise “Games” (64 reviews), “Withdrawals” (42 reviews) and “Bonuses” (38 reviews). The most common criticism concerns “Customer support” (70 reviews), “Bonuses” (61 reviews) and “Withdrawals” (61 reviews).
The countries players state most often are United Kingdom (73%), Canada (8.5%) and Denmark (2%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about PartyCasino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players have expressed frustration over ongoing glitches that the casino fails to address effectively, often requiring video proof to acknowledge issues. Additionally, there are complaints about poorly calculated promotions and unsatisfactory customer support, leading to negative experiences such as losing out on tournament prizes.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
17
20142015201620172018201920202021202220232024
| Period | Value |
|---|---|
| 2014 | 9 |
| 2015 | 2 |
| 2016 | 17 |
| 2017 | 6 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 9 |
| 2024 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay43%23
- Game malfunction22%12
- Account blocked9.3%5
- Withdrawal refused9.3%5
- Bonus not credited5.6%3
- Account closed3.7%2
- Verification delay3.7%2
- Double charge1.9%1
- Other problems1.9%1
Block 03
Complaint categories
- Withdrawal50%32
- Technical19%12
- Account11%7
- KYC / verification6.3%4
- Bonus4.7%3
- Other4.7%3
- Payments & refunds4.7%3
Block 04
Complaint status
- Resolved81%52
- Unresolved17%11
- No status published1.6%1
Block 05
PartyCasino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | PartyCasino | All brands |
|---|---|---|
| Complaints resolved | 83% | 59% |
| Average review rating | 1.91 | 3.44 |
| Complaints per 100 reviews | 27.4 | 26.4 |
| Share of “Withdrawal” complaints | 50% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
84
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 6 |
| 2014 | 7 |
| 2015 | 1 |
| 2016 | 7 |
| 2017 | 13 |
| 2018 | 25 |
| 2019 | 37 |
| 2020 | 84 |
| 2021 | 19 |
| 2022 | 15 |
| 2023 | 7 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 3 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars16%35
- 4 stars7.1%16
- 3 stars5.4%12
- 2 stars5.4%12
- 1 star67%149
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games29%64
- Withdrawals19%42
- Bonuses17%38
- Customer support15%33
- Website & app12%27
- Deposits & payment methods5.9%13
Criticised
- Customer support32%70
- Bonuses27%61
- Withdrawals27%61
- Fairness & RTP25%55
- Trust & licence14%31
- Account9.9%22
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.17
1
2
2.58
2.1
1.71
1.73
2.05
1.77
2.57
2.1
2.5
1.17
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 2.17 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2.58 |
| 2018 | 2.1 |
| 2019 | 1.71 |
| 2020 | 1.73 |
| 2021 | 2.05 |
| 2022 | 1.77 |
| 2023 | 2.57 |
| 2024 | 2.1 |
| 2025 | 2.5 |
| 2026 | 1.17 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom73%112
- Canada8.5%13
- Denmark2%3
- Netherlands2%3
- United States2%3
- Austria1.3%2
- Australia1.3%2
- Germany1.3%2
- Spain1.3%2
- Czechia0.7%1
- Other countries6.5%10
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 3 | – |
| 2025 | 0 | – | 5 | – |
| 2024 | 2 | – | 5 | – |
| 2023 | 9 | – | 7 | – |
| 2022 | 4 | – | 15 | – |
| 2021 | 6 | – | 19 | – |
| 2020 | 2 | – | 84 | 1.73 |
| 2019 | 4 | – | 37 | 1.71 |
| 2018 | 3 | – | 25 | 2.1 |
| 2017 | 6 | – | 13 | – |
| 2016 | 17 | 100% | 7 | – |
| 2015 | 2 | – | 1 | – |
| 2014 | 9 | – | 7 | – |
| 2013 | 0 | – | 6 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 63 | 80 | 2.4 / 5 |
| Trustpilot | – | 141 | 1.4 / 5 |
| casino.ru | – | 13 | 4.7 / 5 |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about PartyCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
Canada · Trustpilot
- Review
1.5 of 5 stars
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal delay
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru.
Questions about PartyCasino
Who owns PartyCasino?
PartyCasino is operated by bwin Holdings (Malta) Limited and runs under the Entain Partners affiliate programme.
Is PartyCasino licensed?
Yes. PartyCasino holds 4 licences: Alcohol and Gaming Commission of Ontario, Gibraltar Regulatory Authority, Malta Gaming Authority, UK Gambling Commission.
When was PartyCasino founded?
PartyCasino launched in 1997.
Which currencies does PartyCasino accept?
Currencies listed for PartyCasino: British pounds sterling, Euros, Brazilian reals, Canadian dollars, Chilean pesos, US dollars. Its site is available in 3 languages: English, German, French.
What welcome bonuses does PartyCasino offer?
3 welcome offers are listed for PartyCasino. The first on the list is “100% up to 1000 CAD + 50 Free Spins at PartyCasino”, with a 20× wagering requirement.
Which countries is PartyCasino available in?
PartyCasino is listed in 7 markets: Austria, Belgium, Canada, Chile, France, Germany, United Kingdom.
What do players say about PartyCasino?
Players have filed 64 complaints and written 234 reviews about PartyCasino. Players rate PartyCasino 2.83 out of 5 on average across the 3 sites that publish one.
What do players complain about most at PartyCasino?
“Withdrawal delay” – 43% of the 54 complaints about PartyCasino with a labelled problem. Followed by “Game malfunction” (22%) and “Account blocked” (9.3%).
Do players report withdrawal problems at PartyCasino?
Withdrawals are the topic of 32 complaints about PartyCasino: 50% of the 64 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 74% were resolved.
Does PartyCasino resolve player complaints?
83% of the 63 complaints about PartyCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, PartyCasino is 720th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about PartyCasino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 23% of the rated reviews give four or five stars, and 72% give one or two.
Where do PartyCasino’s players come from?
The countries named most often in complaints and reviews about PartyCasino are United Kingdom (73%), Canada (8.5%) and Denmark (2%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with PartyCasino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of PartyCasino.
