igamingcpo.com

Casino profile

Goodman Casino

Player complaints and reviews about Goodman Casino, plus its operator (Rampa Partners), licences and welcome offers.

goodmancasino.com
goodmancasino.com
Capture of the Goodman Casino website

Profile

Website
goodmancasino.com
Established
2021
Operator
Rampa Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • French
Currencies
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Polish zlotys
  • Japanese yen
  • South African Rand
  • Australian dollars
  • Norwegian kroner
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Ethereum
  • Brazilian reals
  • ADA
  • Binance Coin
  • Ripple
  • TRON Show more

About

Goodman Casino belongs to the Rampa Partners affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: English, German, French. 20 account currencies are listed, including Euros, Canadian dollars, New Zealand dollars, Polish zlotys. We list 14 welcome offers.

Goodman Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Goodman Casino site for Austria, we found 4 promotions and a loyalty programme with 8 tiers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Bekomme ich durch den VIP-Status Privilegien für den Support?

    Aber sicher. Sie erhalten einen persönlichen VIP-Assistenten, der sich praktisch rund um die Uhr um alle Ihre Anliegen kümmert.

  2. 2

    Kann ich durch einen persönlichen Assistenten individuelle Limits und Bedingungen erhalten?

    Ja. Ihr persönlicher Assistent hilft Ihnen gerne dabei, Spiellimits und -bedingungen an Ihre Bedürfnisse anzupassen. Wir werden alles in unserer Macht Stehende tun, um Ihr Spielerlebnis so zu gestalten, wie Sie es sich wünschen.

  3. 3

    Kann ich individuelle Hilfe zu Fragen rund um das Casino erhalten?

    Wenn Sie einige Spielbegriffe nicht verstehen oder zusätzliche Informationen zu Spielanbietern, Bonusregeln oder anderen Themen benötigen, können Sie sich darauf verlassen, dass Ihr persönlicher Assistent Ihnen dabei hilft, das Problem zu lösen.

  4. 4

    Kann ich meinen persönlichen Assistenten um etwas Bestimmtes bitten?

    Als Ihr bester Freund ist Ihr persönlicher Assistent bereit, Sie auf verschiedene Arten zu überraschen, die nichts mit dem Spiel zu tun haben.

  5. 5

    Kann ich wählen, wo ich mit meinem Assistenten kommunizieren möchte?

    Auf jeden Fall! Wir bieten Ihnen eine Vielzahl von Kommunikationsmöglichkeiten, die Ihren Wünschen entsprechen. Sie können Ihren Assistenten per Live-Chat, E-Mail oder sogar per WhatsApp erreichen - je nachdem, was für Sie am angenehmsten ist.

  6. 6

    Kann jeder ein VIP werden?

    Absolut, wir wählen persönlich aktive Spieler aus, die wir in den Goodman VIP-Status einladen, um eine hervorragende Kundenbetreuung und Spielerfahrung mit einem persönlichen VIP-Manager zu gewährleisten.

  7. 7

    Wie kann ich einen VIP-Status erhalten?

    Hier ist Ihr erster Schritt: Registrieren Sie sich und verifizieren Sie Ihre Telefonnummer, um die volle Goodman-Erfahrung freizuschalten. Je mehr Sie danach spielen, desto wahrscheinlicher ist es, dass unsere VIP-Talentscouts auf Sie aufmerksam werden. Sie sind immer auf der Suche nach Spielern, die ihr bestes Spiel zeigen.

  8. 8

    Woher weiß ich, dass ich den VIP-Status erhalten habe?

    Bei Goodman behalten wir ein wachsames Auge auf unsere erfolgreichsten Spieler! Wenn Sie durch Ihr Spiel die nächste Stufe erreichen, wird sich ein Mitglied unseres VIP-Teams innerhalb von 24 Stunden persönlich mit Ihnen in Verbindung setzen, um Sie im Club willkommen zu heißen.

Player Intelligence

86 records

What players report about Goodman Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

100% resolved, of those with a known outcome

Total reviews

51

Across all review sites

Player rating

2.83 / 5

Trustpilot 2.6 · AskGamblers 3.05

GEO markets

16

Countries stated on 72% of records

Goodman Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Goodman Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 35 complaints and 51 reviews about Goodman Casino on 5 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 12 reviews.

The problem players report most often is “Withdrawal delay”: 47% of the 34 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Withdrawal refused” (8.8%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.

Of the 35 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Goodman Casino 1st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Goodman Casino 2.26 out of 5 on average over 46 rated reviews, against 3.44 across all brands. 33% of the ratings are four or five stars, and 59% are one or two. The review sites’ own scores average 2.83 out of 5 across 2 sites. By that score, Goodman Casino ranks 2,743rd of 4,286 rated casinos. Reviewers most often praise “Games” (18 reviews), “Website & app” (11 reviews) and “Deposits & payment methods” (8 reviews). The most common criticism concerns “Customer support” (19 reviews), “Bonuses” (17 reviews) and “Withdrawals” (13 reviews).

The countries players state most often are Germany (18%), Switzerland (16%) and Austria (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Goodman Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Games receive a slightly positive response, though feedback is limited. However, multiple areas, including bonuses, customer support, and verification, generate significantly more negative comments than positive ones.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay47%16
  • Deposit not credited18%6
  • Withdrawal refused8.8%3
  • Account blocked5.9%2
  • Documents rejected or requested again5.9%2
  • Account not closed on request2.9%1
  • Registration2.9%1
  • Bonus winnings confiscated2.9%1
  • Other problems5.9%2
Share of the 34 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%19
  • Deposit18%6
  • Account12%4
  • KYC / verification5.9%2
  • Bonus2.9%1
  • Other2.9%1
  • Payments & refunds2.9%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved100%35
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Goodman Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Goodman Casino against the market
MeasureGoodman CasinoAll brands
Complaints resolved100%59%
Average review rating2.263.44
Complaints per 100 reviews68.626.4
Share of “Withdrawal” complaints56%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars15%7
  • 4 stars17%8
  • 3 stars8.7%4
  • 2 stars4.3%2
  • 1 star54%25
Share of 46 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games37%18
  • Website & app22%11
  • Deposits & payment methods16%8
  • Withdrawals16%8
  • Bonuses14%7
  • KYC / verification10%5
Share of the 49 reviews that name at least one aspect.reviews

Criticised

  • Customer support39%19
  • Bonuses35%17
  • Withdrawals27%13
  • KYC / verification16%8
  • Trust & licence16%8
  • Fairness & RTP10%5
Share of the 49 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany18%11
  • Switzerland16%10
  • Austria15%9
  • Australia11%7
  • Denmark8.1%5
  • Canada4.8%3
  • Ireland4.8%3
  • Poland4.8%3
  • Brazil3.2%2
  • Italy3.2%2
  • Other countries11%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–10–
20254–8–
20241–5–
202310100%13–
20226–13–
202112100%2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2715–
Trustpilot–222.6 / 5
AskGamblers6123.05 / 5
CasinoReviews2––
latestcasinobonuses.bet–2–

Block 13

Latest complaints and reviews

The newest records about Goodman Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Goodman Casino

Who owns Goodman Casino?

Goodman Casino is operated by Novatrix SRL and runs under the Rampa Partners affiliate programme.

Is Goodman Casino licensed?

Yes. Goodman Casino holds a licence from Tobique Gaming Commission.

When was Goodman Casino founded?

Goodman Casino launched in 2021.

Which currencies does Goodman Casino accept?

Currencies listed for Goodman Casino: Euros, Canadian dollars, New Zealand dollars, Polish zlotys, Japanese yen, South African Rand, Australian dollars, Norwegian kroner and 12 more. Its site is available in 3 languages: English, German, French.

What welcome bonuses does Goodman Casino offer?

14 welcome offers are listed for Goodman Casino. The first on the list is “125% up to €100 and 100 extra spins”, with a 40× wagering requirement.

Which countries is Goodman Casino available in?

Goodman Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, France, Germany, Japan, New Zealand and 1 more.

What bonuses and promotions does Goodman Casino run in Austria?

We read 4 live offers for Austria on the Goodman Casino site itself.

Does Goodman Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 8 tiers.

What do players say about Goodman Casino?

Players have filed 35 complaints and written 51 reviews about Goodman Casino. Players rate Goodman Casino 2.83 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Goodman Casino?

“Withdrawal delay” – 47% of the 34 complaints about Goodman Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Withdrawal refused” (8.8%).

Do players report withdrawal problems at Goodman Casino?

Withdrawals are the topic of 19 complaints about Goodman Casino: 56% of the 34 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Goodman Casino resolve player complaints?

100% of the 35 complaints about Goodman Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Goodman Casino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Goodman Casino?

Praised most: “Games”, “Website & app” and “Deposits & payment methods”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 33% of the rated reviews give four or five stars, and 59% give one or two.

How many complaints has Goodman Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Goodman Casino.

Where do Goodman Casino’s players come from?

The countries named most often in complaints and reviews about Goodman Casino are Germany (18%), Switzerland (16%) and Austria (15%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Goodman Casino, and ones players rate about the same.