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Casino profile

National Casino in Canada

Player complaints and reviews about National Casino, plus its operator (Playamo Partners), licences and welcome offers.

nationalcasino.com
nationalcasino.com
Capture of the National Casino website

Profile

Website
nationalcasino.com
Established
2021
Operator
Playamo Partnersaffiliate programme
Company
TechSolutions Group N.V.
Licences
Languages
  • English
  • French
  • German
  • Portuguese
  • Czech
  • Polish
  • Spanish
  • Italian
  • Hindi
  • Hungarian
  • Greek
  • Norwegian
  • Finnish
  • Japanese
  • Korean
Currencies
  • Euros
  • Argentine pesos
  • Bulgarian leva
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • Indian rupees
  • Iraqi dinars
  • Japanese yen
  • Kazakhstani tenges
  • Mexican pesos
  • Malaysian ringgits
  • Norwegian kroner
  • Peruvian nuevos soles
  • Pakistani rupees
  • Polish zlotys
  • Russian rubles
  • Thai baht
  • Ukrainian hryvnias
  • US dollars
  • Vietnamese dong
  • Azerbaijani manats
  • Bolivian bolivianos
  • Colombian pesos
  • Costa Rican colóns
  • Macedonian denari
  • Egyptian pounds
  • Hong Kong dollars
  • Georgian laris
  • Honduran lempiras
  • Moldovan lei
  • New Zealand dollars
  • Uruguayan pesos
  • Philippine pesos
  • Guatemalan quetzals
  • South African Rand
  • Romanian lei
  • Indonesian rupiahs
  • Singapore dollars
  • Bangladeshi takas
  • Uzbekistan som
  • South Korean won
  • Chinese yuan Show more

About

On the National Casino site for Canada, we found 12 promotions.

National Casino belongs to the Playamo Partners affiliate programme. The site launched in 2021. It holds licences from Curacao Gaming Control Board, Kahnawake Gaming Commission. The interface is available in 15 languages, including English, French, German, Portuguese. 46 account currencies are listed, including Euros, Argentine pesos, Bulgarian leva, Brazilian reals. We list 5 welcome offers.

Licensee

The company that holds the Curaçao licence for National Casino, as the licence register names it.

Legal name
TechSolutions Group N.V.
Curaçao licence reference
OGL/2024/590/0758
Registration number (Curaçao Chamber of Commerce)
144920

Markets

This brand is listed in 37 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

58 records

58 of the 701 records about National Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

100% resolved, of those with a known outcome

Total reviews

49

Across all review sites

Player rating

3.37 / 5

49 ratings by these players

Share of all records

8.3%

of 701 about National Casino

What players in Canada say about National Casino

Players in Canada have filed 9 complaints and written 49 reviews about National Casino. That is 8.3% of the 701 records about it from every market. Complaints make up 16% of their records, against 19% across all markets. Their reviews rate it 3.37 out of 5 on average (49 ratings), against 3.22 across all markets. 37% of their rated reviews give one or two stars; across all markets the share is 42%.

The most common problem in their complaints is “Documents rejected or requested again”: 50% of 8 complaints with a labelled problem (13% across all markets). 100% of their 9 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 1 complaint and 24 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about National Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records16%19%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 53.373.22
Reviews rated 1–2 stars37%42%
Documents rejected or requested again, of labelled complaints50%13%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • KYC / verification75%6
  • Account13%1
  • Withdrawal13%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved100%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars53%26
  • 4 stars4.1%2
  • 3 stars6.1%3
  • 1 star37%18
Share of 49 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%16
  • Games30%13
  • Customer support23%10
  • Bonuses11%5
  • VIP & loyalty11%5
  • Deposits & payment methods4.5%2
Share of the 44 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%11
  • Customer support18%8
  • KYC / verification14%6
  • Trust & licence14%6
  • Bonuses11%5
  • Account9.1%4
Share of the 44 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–223.73
20252–8–
20241–8–
20231–6–
20220–1–
20214–4–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–46–
Casino Guru93–

Block 10

Latest complaints and reviews

The newest records about National Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about National Casino in Canada

What bonuses and promotions does National Casino run in Canada?

We read 12 live offers for Canada on the National Casino site itself.

How many complaints and reviews about National Casino come from players in Canada?

58 of the 701 complaints and reviews about National Casino come from players in Canada. Across all its markets, 128 complaints have a known outcome, and 94% of them were resolved.

Who owns National Casino?

National Casino is operated by TechSolutions Group N.V. and runs under the Playamo Partners affiliate programme.

Is National Casino licensed?

Yes. National Casino holds 2 licences: Curacao Gaming Control Board, Kahnawake Gaming Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with National Casino, and ones players rate about the same.