100% up to $1000 + 250 Free Spins at Lucky Spins Casino
- Bonus
- 100%
- Max bonus
- $1000
- Free spins
- 250
- Min deposit
- $20
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Lucky Spins Casino
Player complaints and reviews about Lucky Spins Casino, plus its operator (Rhino Affiliates), licences and welcome offers.
luckyspins.com
Profile
- Website
- luckyspins.com
- Established
- 2022
- Operator
- Rhino Affiliatesaffiliate programme
- Company
- White Star B.V.
- Languages
- English
- Finnish
- Norwegian
- Estonian
- Currencies
- Euros
- Canadian dollars
- Norwegian kroner
- New Zealand dollars
About
Lucky Spins Casino belongs to the Rhino Affiliates affiliate programme. The site launched in 2022. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 4 languages: English, Finnish, Norwegian, Estonian. 4 account currencies are listed: Euros, Canadian dollars, Norwegian kroner, New Zealand dollars. We list 2 welcome offers.
Lucky Spins Casino is listed in 6 markets, among them Canada, New Zealand, Finland and Austria. On the Lucky Spins Casino site for Austria, we found 1 promotion. The registration form for Austria has 5 fields: country, first name, last name, e-mail and password.
Licensee
The company that holds the Curaçao licence for Lucky Spins Casino, as the licence register names it.
- Legal name
- White Star BV
- Curaçao licence reference
- OGL/2023/159/0076
- Registration number (Curaçao Chamber of Commerce)
- 153150
- Incorporated
- 2020
- Licence application number
- OGL/2024/159/0941
Markets
This brand is listed in 6 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Up to 20% Daily Cashback at Lucky Spins Casino
- Bonus
- 20%
- Wagering
- 10x
Promotions
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Up to 20% Daily Cashback Your bounce-back reward Join now
Promotions
Up to 20% Daily Cashback
Unleash your playtime with Lucky Spins Exclusive Cashback Offer! Enjoy a daily boost of up to 20% as a reward for your loyalty and activity. Dive into the excitement, and let us add a little extra joy to your gaming…
Sign-up requirements
7 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Country
- First name
- Last name
- Password
Sign in
- Password
Player Intelligence
96 records
What players report about Lucky Spins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
22
90% resolved, of those with a known outcome
Total reviews
74
Across all review sites
Player rating
1.7 / 5
Trustpilot 2.9 · AskGamblers 0.5
GEO markets
16
Countries stated on 86% of records
Lucky Spins Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lucky Spins Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 22 complaints and 74 reviews about Lucky Spins Casino on 6 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 19 reviews. Reviews are down 34% on the 12 months before (29).
The problem players report most often is “Withdrawal delay”: 45% of the 20 complaints with a labelled problem. Next come “Account closed” (10%) and “Bonus winnings confiscated” (10%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.
Of the 20 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Lucky Spins Casino 401st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.
Reviewers give Lucky Spins Casino 2.94 out of 5 on average over 74 rated reviews, against 3.44 across all brands. 47% of the ratings are four or five stars, and 51% are one or two. The review sites’ own scores average 1.7 out of 5 across 2 sites. By that score, Lucky Spins Casino ranks 3,926th of 4,287 rated casinos. Reviewers most often praise “Customer support” (22 reviews), “Withdrawals” (11 reviews) and “Games” (7 reviews). The most common criticism concerns “Trust & licence” (23 reviews), “Withdrawals” (19 reviews) and “Fairness & RTP” (10 reviews).
The countries players state most often are India (22%), Norway (20%) and New Zealand (19%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Lucky Spins Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 7 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 4 |
| 2025 | 4 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay45%9
- Account closed10%2
- Bonus winnings confiscated10%2
- Withdrawal refused10%2
- Account blocked5%1
- Verification delay5%1
- Documents rejected or requested again5%1
- Self-exclusion5%1
- Other problems5%1
Block 03
Complaint categories
- Withdrawal59%13
- Account18%4
- Bonus9.1%2
- KYC / verification9.1%2
- Responsible gambling4.5%1
Block 04
Complaint status
- Resolved82%18
- Status we do not recognise yet9.1%2
- Unresolved9.1%2
Block 05
Lucky Spins Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lucky Spins Casino | All brands |
|---|---|---|
| Complaints resolved | 90% | 59% |
| Average review rating | 2.94 | 3.44 |
| Complaints per 100 reviews | 29.7 | 26.4 |
| Share of “Withdrawal” complaints | 59% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
28
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 12 |
| 2024 | 15 |
| 2025 | 28 |
| 2026 | 18 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars47%35
- 3 stars1.4%1
- 2 stars2.7%2
- 1 star49%36
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support31%22
- Withdrawals15%11
- Games9.9%7
- Bonuses7%5
- Website & app5.6%4
- Fairness & RTP2.8%2
Criticised
- Trust & licence32%23
- Withdrawals27%19
- Fairness & RTP14%10
- Customer support11%8
- Bonuses9.9%7
- Account5.6%4
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2.75
3.03
3.14
2.78
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 2.75 |
| 2024 | 3.03 |
| 2025 | 3.14 |
| 2026 | 2.78 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- India22%18
- Norway20%17
- New Zealand19%16
- Canada16%13
- United States6%5
- North Macedonia3.6%3
- Finland2.4%2
- United Kingdom2.4%2
- Austria1.2%1
- Australia1.2%1
- Other countries6%5
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 18 | – |
| 2025 | 4 | – | 28 | 3.14 |
| 2024 | 4 | – | 15 | – |
| 2023 | 4 | – | 12 | – |
| 2022 | 1 | – | 1 | – |
| 2015 | 7 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 70 | 2.9 / 5 |
| Casino Guru | 9 | 3 | – |
| AskGamblers | 6 | 1 | 0.5 / 5 |
| CasinoReviews | 4 | – | – |
| Casinomeister | 2 | – | – |
| latestcasinobonuses.bet | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Lucky Spins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
New Zealand · Trustpilot
- Review
1.0 of 5 stars
Norway · Trustpilot
- Complaint
Withdrawal delay
Resolved - Complaint
Winnings voided
Resolved - Complaint
Bonus winnings confiscated
ResolvedFinland · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Lucky Spins Casino
Who owns Lucky Spins Casino?
Lucky Spins Casino is operated by White Star B.V. and runs under the Rhino Affiliates affiliate programme.
Is Lucky Spins Casino licensed?
Yes. Lucky Spins Casino holds 3 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission.
When was Lucky Spins Casino founded?
Lucky Spins Casino launched in 2022.
Which currencies does Lucky Spins Casino accept?
Currencies listed for Lucky Spins Casino: Euros, Canadian dollars, Norwegian kroner, New Zealand dollars. Its site is available in 4 languages: English, Finnish, Norwegian, Estonian.
What welcome bonuses does Lucky Spins Casino offer?
2 welcome offers are listed for Lucky Spins Casino. The first on the list is “100% up to $1000 + 250 Free Spins at Lucky Spins Casino”, with a 35× wagering requirement.
Which countries is Lucky Spins Casino available in?
Lucky Spins Casino is listed in 6 markets: Austria, Canada, Estonia, Finland, New Zealand, Norway.
What bonuses and promotions does Lucky Spins Casino run in Austria?
We read 1 live offer for Austria on the Lucky Spins Casino site itself.
What does Lucky Spins Casino ask for at registration in Austria?
The Lucky Spins Casino registration form for Austria has 5 fields: country, first name, last name, e-mail, password.
What do players say about Lucky Spins Casino?
Players have filed 22 complaints and written 74 reviews about Lucky Spins Casino. Players rate Lucky Spins Casino 1.7 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Lucky Spins Casino?
“Withdrawal delay” – 45% of the 20 complaints about Lucky Spins Casino with a labelled problem. Followed by “Account closed” (10%) and “Bonus winnings confiscated” (10%).
Do players report withdrawal problems at Lucky Spins Casino?
Withdrawals are the topic of 13 complaints about Lucky Spins Casino: 59% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (69% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.
Does Lucky Spins Casino resolve player complaints?
90% of the 20 complaints about Lucky Spins Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lucky Spins Casino is 401st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lucky Spins Casino?
Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Trust & licence”, “Withdrawals” and “Fairness & RTP”. 47% of the rated reviews give four or five stars, and 51% give one or two.
How many complaints has Lucky Spins Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2 complaints about Lucky Spins Casino.
Where do Lucky Spins Casino’s players come from?
The countries named most often in complaints and reviews about Lucky Spins Casino are India (22%), Norway (20%) and New Zealand (19%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Lucky Spins Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of Lucky Spins Casino.
