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MyEmpire Casino in Germany

Player complaints and reviews about MyEmpire Casino, plus its operator (Mio Media Affiliates), licences and welcome offers.

myempire.com
Capture of the MyEmpire Casino website

About

On the MyEmpire Casino site for Germany, we found 3 promotions and 5 tournaments.

MyEmpire Casino belongs to the Mio Media Affiliates affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, including English, Finnish, Norwegian, Italian. 18 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 15 welcome offers.

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

57 records

57 of the 473 records about MyEmpire Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

41

98% resolved, of those with a known outcome

Total reviews

16

Across all review sites

Player rating

1.69 / 5

16 ratings by these players

Share of all records

12%

of 473 about MyEmpire Casino

What players in Germany say about MyEmpire Casino

Players in Germany have filed 41 complaints and written 16 reviews about MyEmpire Casino. That is 12% of the 473 records about it from every market. Complaints make up 72% of their records, against 46% across all markets. Their reviews rate it 1.69 out of 5 on average (16 ratings), against 2.72 across all markets. 81% of their rated reviews give one or two stars; across all markets the share is 55%.

The most common problem in their complaints is “Withdrawal delay”: 66% of 41 complaints with a labelled problem (69% across all markets). 98% of their 41 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 9 complaints and no reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about MyEmpire Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records72%46%
Resolved, of complaints with a known outcome98%96%
Average review rating, out of 51.692.72
Reviews rated 1–2 stars81%55%
Withdrawal delay, of labelled complaints66%69%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay66%27
  • Account not closed on request4.9%2
  • Deposit not credited4.9%2
  • Wrong calculation4.9%2
  • Account closed2.4%1
  • Bonus not credited2.4%1
  • Wagering terms2.4%1
  • Fraud2.4%1
  • Other problems9.8%4
Share of the 41 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal68%28
  • Account7.3%3
  • Technical7.3%3
  • Bonus4.9%2
  • Deposit4.9%2
  • Other2.4%1
  • Payments & refunds2.4%1
  • Responsible gambling2.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved98%40
  • Unresolved2.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–0–
202521100%7–
20248–2–
20236–7–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru4111–
Trustpilot–5–

Block 08

Latest complaints and reviews

The newest records about MyEmpire Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about MyEmpire Casino in Germany

What bonuses and promotions does MyEmpire Casino run in Germany?

We read 3 live offers for Germany on the MyEmpire Casino site itself.

Does MyEmpire Casino run tournaments in Germany?

Yes. The MyEmpire Casino site for Germany lists 5 tournaments.

How many complaints and reviews about MyEmpire Casino come from players in Germany?

57 of the 473 complaints and reviews about MyEmpire Casino come from players in Germany. Across all its markets, 218 complaints have a known outcome, and 96% of them were resolved.

Who owns MyEmpire Casino?

MyEmpire Casino is operated by NovaForge Ltd and runs under the Mio Media Affiliates affiliate programme.