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MyEmpire Casino in Italy

Player complaints and reviews about MyEmpire Casino, plus its operator (Mio Media Affiliates), licences and welcome offers.

myempire.com
Capture of the MyEmpire Casino website

About

On the MyEmpire Casino site for Italy, we found 3 promotions and 5 tournaments. In Italy, MyEmpire Casino accepts 8 payment methods, among them Playid, Pay by Card, Paysafecard and Revolut. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

MyEmpire Casino belongs to the Mio Media Affiliates affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, including English, Finnish, Norwegian, Italian. 18 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 15 welcome offers.

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Playid

    Other

    10 – 2000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player complaints and reviews in Italy

62 records

62 of the 473 records about MyEmpire Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

52

Across all review sites

Player rating

3.17 / 5

52 ratings by these players

Share of all records

13%

of 473 about MyEmpire Casino

What players in Italy say about MyEmpire Casino

Players in Italy have filed 10 complaints and written 52 reviews about MyEmpire Casino. That is 13% of the 473 records about it from every market. Complaints make up 16% of their records, against 46% across all markets. Their reviews rate it 3.17 out of 5 on average (52 ratings), against 2.72 across all markets. 44% of their rated reviews give one or two stars; across all markets the share is 55%.

The most common problem in their complaints is “Withdrawal delay”: 70% of 10 complaints with a labelled problem (69% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 1 complaint and 16 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about MyEmpire Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records16%46%
Resolved, of complaints with a known outcome100%96%
Average review rating, out of 53.172.72
Reviews rated 1–2 stars44%55%
Withdrawal delay, of labelled complaints70%69%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay70%7
  • Account closed20%2
  • Winnings voided10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal80%8
  • Account20%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars50%26
  • 4 stars5.8%3
  • 1 star44%23
Share of 52 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support42%21
  • Games6%3
  • Withdrawals6%3
  • Account2%1
  • Fairness & RTP2%1
  • Website & app2%1
Share of the 50 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals36%18
  • Customer support24%12
  • Bonuses8%4
  • KYC / verification8%4
  • Trust & licence8%4
  • Fairness & RTP4%2
Share of the 50 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–12–
20255–283.89
20244–12–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–52–
Casino Guru10––

Block 10

Latest complaints and reviews

The newest records about MyEmpire Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about MyEmpire Casino in Italy

Which payment methods does MyEmpire Casino accept in Italy?

The MyEmpire Casino cashier for Italy lists 8 payment methods: Playid, Pay by Card, Paysafecard, Revolut, Rapid Transfer, Neteller and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at MyEmpire Casino in Italy?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Playid. The highest maximum, 5,000 €, is via Revolut.

What bonuses and promotions does MyEmpire Casino run in Italy?

We read 3 live offers for Italy on the MyEmpire Casino site itself.

Does MyEmpire Casino run tournaments in Italy?

Yes. The MyEmpire Casino site for Italy lists 5 tournaments.

How many complaints and reviews about MyEmpire Casino come from players in Italy?

62 of the 473 complaints and reviews about MyEmpire Casino come from players in Italy. Across all its markets, 218 complaints have a known outcome, and 96% of them were resolved.