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Mr Vegas Casino

Player complaints and reviews about Mr Vegas Casino, plus its operator (Mr Vegas Affiliates), licences and welcome offers.

mrvegas.com
Capture of the Mr Vegas Casino website

About

Mr Vegas Casino belongs to the Mr Vegas Affiliates affiliate programme. The site launched in 2020. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 8 languages, including English, German, Swedish, Danish. 10 account currencies are listed, including Euros, Canadian dollars, Danish krone, British pounds sterling. We list 5 welcome offers.

Mr Vegas Casino is listed in 11 markets, among them Canada, Germany, Spain and United Kingdom. On the Mr Vegas Casino site for Finland, we found a loyalty programme with 1 tier.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Play Now Play Now Play Now Play Now € 28 252 Play Now € 28 252 Play Now Play Now Terms & Conditions Terms & Conditions

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    The Mr Vegas Welcome Bonus of 11 Free Spins (Wager-Free!)
    New to Mr. Vegas? Come right this way to collect the second part of your Welcome Bonus! Join the fun, explore our list of curated slots, and claim our exclusive Welcome Bonus of 11 Free Spins to get the excitement rolling! How to get the Welcome Bonus of 11 Free Spins? Just sign-up and play our awesome slot Pink Elephants 2 video slot by Thunderkick. How does it work? Once you have signed-up, played Pink Elephants 2 and placed your first deposit, the 11 Fee Spins are added automatically to your account. Any winnings made from these spins are completely wager free and any amount can be withdrawn! Don’t just sit in the lobby – Go sign up now to enjoy your “11 Free Spins” Welcome Bonus. Keep in mind our Key Terms and Conditions for this offer:
    The 11 Welcome Spins offers are only available to newly registered players. The 11 Welcome Spins can only be used in the game Pink Elephants 2. You must deposit within 24 hours of registration to be eligible for Welcome Spins. The Welcome Spins need to be activated in your account within seven (7) calendar days and used within 24 hours. All winnings earned from your Welcome Spins will be transferred to your main account and can be withdrawn without any wagering requirement and any remaining Welcome Bonus Spins will be forfeit. The 11 Welcome Spins can be activated and used in conjunction with other welcome bonuses such as the Welcome Deposit Bonus offer (including Freerolls offer). However, it cannot be used in conjunction with any other bonuses. Playing at mrvegas.com is restricted to persons over the age of 18 and so are our offers. We see gambling as adult entertainment. Play responsibly. All numbers and amounts defining this offer take precedence over the numbers and amounts stated in the relative General Terms & Conditions and all (combinations of) entitlements to Bonuses, Extra Spins, cash and other promotions for new customers stated in the General Terms & Conditions are valid only if specifically stated by this offer. These Key Terms and Conditions form part of and are an extension of the General Terms and Conditions at mrvegas.com. If and where there is a conflict between these Terms & Conditions and the General Terms and Conditions which relate specifically to the Bonuses, Extra Spins, Freerolls etc., these Key Terms & Conditions will prevail. Mr Vegas is committed to keeping your personal data safe. For more information about how we process your personal data please view our Privacy Policy. Full Terms and Conditions on the website apply. New Games
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    Play Now Play Now Play Now Play Now € 28 252 Play Now € 28 252 Play Now Play Now Terms & Conditions Terms & Conditions

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    This website mrvegas.com is operated in the United Kingdom, by Videoslots Limited, a Malta based company, with registration number C49090, and registered address at the Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta, licenced and regulated by the Great Britain Gambling Commission in the United Kingdom under license number 39380. The website mrvegas.com is operated in Malta and other jurisdictions not aforementioned, by Mr Vegas Limited, a Malta based company, with registration number C93203, and registered address at the Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta. Mr Vegas Limited is licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/258/2014/01, issued on the 19th of May 2020. Warning: Gambling may be addictive. GambleAware | Gamblers Anonymous
    © MrVegas.com 2020 - 2026. All rights reserved.

Player Intelligence

2,295 records

What players report about Mr Vegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

29

32% resolved, of those with a known outcome

Total reviews

2,266

Across all review sites

Player rating

3.45 / 5

Trustpilot 3.5 · AskGamblers 3.4

GEO markets

31

Countries stated on 99% of records

Mr Vegas Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Mr Vegas Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 29 complaints and 2,266 reviews about Mr Vegas Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 774 reviews. Reviews are up 17% on the 12 months before (662). The average review rating fell from 3.53 to 3.16 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 57% of the 23 complaints with a labelled problem. Next come “Verification delay” (8.7%) and “Source of funds checks” (8.7%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.

Of the 28 complaints with a known outcome, 32% were resolved, against 59% across all brands. That puts Mr Vegas Casino 1,817th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 33%.

Reviewers give Mr Vegas Casino 2.81 out of 5 on average over 2,266 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 53% are one or two. The review sites’ own scores average 3.45 out of 5 across 2 sites. By that score, Mr Vegas Casino ranks 1,690th of 4,286 rated casinos. Reviewers most often praise “Customer support” (792 reviews), “Withdrawals” (271 reviews) and “Games” (163 reviews). The most common criticism concerns “Withdrawals” (521 reviews), “Customer support” (476 reviews) and “KYC / verification” (355 reviews).

The countries players state most often are United Kingdom (72%), Sweden (12%) and Denmark (6.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Mr Vegas Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay57%13
  • Verification delay8.7%2
  • Source of funds checks8.7%2
  • Self-exclusion8.7%2
  • Deposit not credited4.3%1
  • Missing funds4.3%1
  • Refund4.3%1
  • Withdrawal refused4.3%1
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal52%15
  • Payments & refunds17%5
  • KYC / verification14%4
  • Responsible gambling6.9%2
  • Account3.4%1
  • Deposit3.4%1
  • Other3.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved66%19
  • Resolved31%9
  • Status we do not recognise yet3.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Mr Vegas Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Mr Vegas Casino against the market
MeasureMr Vegas CasinoAll brands
Complaints resolved32%59%
Average review rating2.813.44
Complaints per 100 reviews1.326.4
Share of “Withdrawal” complaints52%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars40%911
  • 4 stars4.7%107
  • 3 stars1.9%44
  • 2 stars2.6%58
  • 1 star51%1,146
Share of 2,266 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support37%792
  • Withdrawals13%271
  • Games7.6%163
  • KYC / verification4%86
  • Website & app2.9%62
  • Bonuses2.6%56
Share of the 2,158 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%521
  • Customer support22%476
  • KYC / verification16%355
  • Bonuses14%309
  • Fairness & RTP13%280
  • Account12%269
Share of the 2,158 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom72%1,635
  • Sweden12%262
  • Denmark6.1%137
  • Canada3.1%69
  • Finland1%22
  • Ireland0.9%21
  • New Zealand0.9%21
  • Germany0.8%18
  • United States0.5%11
  • Malta0.4%10
  • Other countries2.4%55
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6813.15
20254–6143.46
20242–4662.77
20239–2691.52
20221020%1701.61
20212–642.06
20201–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,2583.5 / 5
AskGamblers1883.4 / 5
Casinomeister5––
CasinoReviews4––
latestcasinobonuses.bet2––

Block 13

Latest complaints and reviews

The newest records about Mr Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Missing funds

    Status we do not recognise yet
  • Complaint

    Source of funds checks

    Unresolved
  • Complaint

    Payments & refunds

    Resolved

91 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Mr Vegas Casino

Who owns Mr Vegas Casino?

Mr Vegas Casino is operated by Videoslots Limited and runs under the Mr Vegas Affiliates affiliate programme.

Is Mr Vegas Casino licensed?

Yes. Mr Vegas Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Mr Vegas Casino founded?

Mr Vegas Casino launched in 2020.

Which currencies does Mr Vegas Casino accept?

Currencies listed for Mr Vegas Casino: Euros, Canadian dollars, Danish krone, British pounds sterling, Indian rupees, Japanese yen, Norwegian kroner, New Zealand dollars and 2 more. Its site is available in 8 languages: English, German, Swedish, Danish and 4 more.

What welcome bonuses does Mr Vegas Casino offer?

5 welcome offers are listed for Mr Vegas Casino. The first on the list is “100% up to £50 at Mr Vegas Casino”, with a 10× wagering requirement.

Which countries is Mr Vegas Casino available in?

Mr Vegas Casino is listed in 11 markets: Austria, Canada, Finland, Germany, India, Japan, New Zealand, Norway and 3 more.

Does Mr Vegas Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 1 tier.

What do players say about Mr Vegas Casino?

Players have filed 29 complaints and written 2,266 reviews about Mr Vegas Casino. Players rate Mr Vegas Casino 3.45 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Mr Vegas Casino?

“Withdrawal delay” – 57% of the 23 complaints about Mr Vegas Casino with a labelled problem. Followed by “Verification delay” (8.7%) and “Source of funds checks” (8.7%).

Do players report withdrawal problems at Mr Vegas Casino?

Withdrawals are the topic of 15 complaints about Mr Vegas Casino: 52% of the 29 with a topic. The most common withdrawal problem is “Withdrawal delay” (87% of them). Of the withdrawal complaints with a known outcome, 33% were resolved.

Does Mr Vegas Casino resolve player complaints?

32% of the 28 complaints about Mr Vegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Mr Vegas Casino is 1,817th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Mr Vegas Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 45% of the rated reviews give four or five stars, and 53% give one or two.

How many complaints has Mr Vegas Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Mr Vegas Casino.

Where do Mr Vegas Casino’s players come from?

The countries named most often in complaints and reviews about Mr Vegas Casino are United Kingdom (72%), Sweden (12%) and Denmark (6.1%).