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Casino profile

Spinanga Casino

Player complaints and reviews about Spinanga Casino, plus its operator (7StarsPartners), licences and welcome offers.

spinanga.com
spinanga.com
Capture of the Spinanga Casino website

Profile

Website
spinanga.com
Established
2023
Operator
7StarsPartnersaffiliate programme
Company
Stellar Ltd
Licences
Languages
  • English
  • French
  • Italian
  • German
  • Polish
  • Spanish
  • Hungarian
  • Norwegian
  • Czech
  • Finnish
  • Greek
  • Portuguese
  • Slovenian
Currencies
  • Euros
  • US dollars
  • Brazilian reals
  • Canadian dollars
  • Australian dollars
  • Czech Republic korunas
  • Norwegian kroner
  • Polish zlotys
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • TRON
  • USD Coin
  • Chilean pesos
  • Swiss francs
  • Hungarian forints
  • New Zealand dollars
  • Peruvian nuevos soles Show more

About

Spinanga Casino belongs to the 7StarsPartners affiliate programme. The site launched in 2023. It holds licences from Anjouan Gaming Board, The Philippine Amusement and Gaming Corporation (PAGCOR). The interface is available in 13 languages, including English, French, Italian, German. 20 account currencies are listed, including Euros, US dollars, Brazilian reals, Canadian dollars. We list 8 welcome offers.

Spinanga Casino is listed in 20 markets, among them Canada, Germany, France and Belgium. On the Spinanga Casino site for Austria, we found 5 tournaments and a loyalty programme with 5 tiers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    TASO 1

    TASO 1 SIVUSTON KAMPANJAT 24/7 LIVE CHAT

  2. 2

    TASO 2

    TASO 2 SIVUSTON KAMPANJAT 24/7 LIVE CHAT

  3. 3

    TASO 3

    TASO 3 HENKILÖKOHTAISET TARJOUKSET KORKEAMMAT NOSTORAJOITUKSET CASHBACK

  4. 4

    TASO 4

    TASO 4 HENKILÖKOHTAISET TARJOUKSET KORKEAMMAT NOSTORAJOITUKSET CASHBACK HENKILÖKOHTAINEN VIP-MANAGERI

  5. 5

    TASO 5

    TASO 5 HENKILÖKOHTAISET TARJOUKSET KORKEAMMAT NOSTORAJOITUKSET CASHBACK HENKILÖKOHTAINEN VIP-MANAGERI

Player Intelligence

1,284 records

What players report about Spinanga Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

458

94% resolved, of those with a known outcome

Total reviews

826

Across all review sites

Player rating

3.45 / 5

Trustpilot 2.5 · AskGamblers 3.85 · Tribuna 4.0

GEO markets

41

Countries stated on 92% of records

Spinanga Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinanga Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 458 complaints and 826 reviews about Spinanga Casino on 5 sites. In the 12 months to November 4, 2026, they filed 122 complaints and posted 195 reviews. That is 8% fewer complaints than in the 12 months before (132). Reviews are down 50% on the 12 months before (390). The average review rating fell from 3.04 to 2.13 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 96% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 68% of the 450 complaints with a labelled problem. Next come “Self-exclusion” (6%) and “Bonus not credited” (4.7%). Complaints about “Withdrawal” make up 71% of those with a topic, against 29% across all brands.

Of the 455 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Spinanga Casino 197th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Spinanga Casino 2.57 out of 5 on average over 826 rated reviews, against 3.44 across all brands. 39% of the ratings are four or five stars, and 58% are one or two. The review sites’ own scores average 3.45 out of 5 across 3 sites. By that score, Spinanga Casino ranks 1,690th of 4,286 rated casinos. Reviewers most often praise “Customer support” (185 reviews), “Withdrawals” (84 reviews) and “Games” (78 reviews). The most common criticism concerns “Withdrawals” (328 reviews), “Customer support” (254 reviews) and “Trust & licence” (127 reviews).

The countries players state most often are Italy (23%), Germany (14%) and Greece (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinanga Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the user-friendly design of the website and the smooth navigation experience. Many also highlighted the quick and hassle-free verification process, along with friendly and helpful customer support.

Users expressed frustration with the poor customer service, particularly regarding unresponsive support and automated replies. Additionally, the lengthy withdrawal times and processing issues were major points of dissatisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay68%305
  • Self-exclusion6%27
  • Bonus not credited4.7%21
  • Withdrawal refused4%18
  • Account blocked2.9%13
  • Account not closed on request2.9%13
  • Documents rejected or requested again2.4%11
  • Account closed2.2%10
  • Other problems7.1%32
Share of the 450 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal71%326
  • Account8.1%37
  • Bonus5.9%27
  • Responsible gambling5.9%27
  • KYC / verification3.3%15
  • Deposit2%9
  • Technical1.7%8
  • Payments & refunds0.9%4
  • Other0.7%3
  • Customer support0.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%429
  • Unresolved5.7%26
  • Open0.4%2
  • Closed without an outcome0.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinanga Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinanga Casino against the market
MeasureSpinanga CasinoAll brands
Complaints resolved94%59%
Average review rating2.573.44
Complaints per 100 reviews55.426.4
Share of “Withdrawal” complaints71%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars33%269
  • 4 stars6.8%56
  • 3 stars2.4%20
  • 2 stars2.3%19
  • 1 star56%462
Share of 826 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support23%185
  • Withdrawals11%84
  • Games9.9%78
  • Website & app8%63
  • Bonuses6.2%49
  • Trust & licence4.8%38
Share of the 790 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%328
  • Customer support32%254
  • Trust & licence16%127
  • Bonuses12%94
  • Account7.7%61
  • Fairness & RTP6.8%54
Share of the 790 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy23%269
  • Germany14%169
  • Greece13%158
  • France9.3%109
  • Spain7.2%85
  • Canada5%59
  • Norway3%35
  • New Zealand3%35
  • Austria2.7%32
  • Poland2.6%30
  • Other countries17%194
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202610591%1391.81
202516994%4113.1
202418097%2692.19
20230–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7342.5 / 5
Casino Guru36456–
AskGamblers93313.85 / 5
Tribuna–54.0 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Spinanga Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    3.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Spinanga Casino

Who owns Spinanga Casino?

Spinanga Casino is operated by Stellar Ltd and runs under the 7StarsPartners affiliate programme.

Is Spinanga Casino licensed?

Yes. Spinanga Casino holds 2 licences: Anjouan Gaming Board, The Philippine Amusement and Gaming Corporation (PAGCOR).

When was Spinanga Casino founded?

Spinanga Casino launched in 2023.

Which currencies does Spinanga Casino accept?

Currencies listed for Spinanga Casino: Euros, US dollars, Brazilian reals, Canadian dollars, Australian dollars, Czech Republic korunas, Norwegian kroner, Polish zlotys and 12 more. Its site is available in 13 languages: English, French, Italian, German and 9 more.

What welcome bonuses does Spinanga Casino offer?

8 welcome offers are listed for Spinanga Casino. The first on the list is “200% up to 3,000 USD₮”, with a 40× wagering requirement.

Which countries is Spinanga Casino available in?

Spinanga Casino is listed in 20 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 12 more.

Does Spinanga Casino run tournaments and a loyalty programme in Austria?

Yes. The Spinanga Casino site for Austria lists 5 tournaments. Its loyalty programme for Austria has 5 tiers.

What do players say about Spinanga Casino?

Players have filed 458 complaints and written 826 reviews about Spinanga Casino. Players rate Spinanga Casino 3.45 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Spinanga Casino?

“Withdrawal delay” – 68% of the 450 complaints about Spinanga Casino with a labelled problem. Followed by “Self-exclusion” (6%) and “Bonus not credited” (4.7%).

Do players report withdrawal problems at Spinanga Casino?

Withdrawals are the topic of 326 complaints about Spinanga Casino: 71% of the 458 with a topic. The most common withdrawal problem is “Withdrawal delay” (94% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Spinanga Casino resolve player complaints?

94% of the 455 complaints about Spinanga Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinanga Casino is 197th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinanga Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 39% of the rated reviews give four or five stars, and 58% give one or two.

How many complaints has Spinanga Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 122 complaints about Spinanga Casino. That is 8% fewer than in the 12 months before, when there were 132.

Where do Spinanga Casino’s players come from?

The countries named most often in complaints and reviews about Spinanga Casino are Italy (23%), Germany (14%) and Greece (13%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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