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Casino profile

Mr.Play Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Mr.Play Casino and its operator (Mr.PlayPartners).

Closedmrplay.com
mrplay.com
Capture of the Mr.Play Casino website

Profile

Website
mrplay.com
Established
2017
Operator
Mr.PlayPartnersaffiliate programme
Company
Aspire Global International Ltd.
Licences
Languages
  • English
  • German
  • Norwegian
  • Portuguese
  • Danish
  • Spanish
  • French
  • Arabic
Currencies
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • US dollars
  • Danish krone
  • Swedish kronor

About

Mr.Play Casino is an online casino operating under the Mr.PlayPartners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 8 languages, among them English, German, Norwegian, Portuguese. Accounts can be held in 9 currencies — Australian dollars, Brazilian reals, Canadian dollars, Euros. Our database holds 9 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

725 records

What players report about Mr.Play Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

73

79% resolved, of those with a known outcome

Total reviews

652

Across all review sites

Player rating

2.93 / 5

Trustpilot 1.8 · AskGamblers 4.05

GEO markets

42

Countries stated on 72% of records

AI-generated summary of player reviews

Players appreciated the interesting selection of both familiar and new slots, making it an enjoyable gaming platform. Many found it to be a good way to spend an evening, even if they don't play often.

Players disliked the bright light design of the platform, which they felt did not align with the casino atmosphere. The absence of darker, more sophisticated color schemes made the experience feel less premium and immersive.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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20182019202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal44%32
  • Bonus16%12
  • KYC / verification9.6%7
  • Responsible gambling6.8%5
  • Payments & refunds5.5%4
  • Account4.1%3
  • Other4.1%3
  • Technical4.1%3
  • Deposit4.1%3
  • Customer support1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved79%58
  • Unresolved21%15
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.