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Casino profile

MrLuck Casino

The operator behind MrLuck Casino (Bigwin Affiliates), its licences and its welcome offers.

mrluck.com
Capture of the MrLuck Casino website

About

MrLuck Casino belongs to the Bigwin Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, Finnish, German. 13 account currencies are listed, including Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars. We list one welcome offer.

MrLuck Casino is listed in 12 markets, among them Canada, Germany, Australia and New Zealand.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

63 records

What players report about MrLuck Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

0

No outcome published

Total reviews

63

Across all review sites

Player rating

2.88 / 5

Trustpilot 2.0 · AskGamblers 3.75

GEO markets

3

Countries stated on 97% of records

MrLuck Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MrLuck Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 63 reviews about MrLuck Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 26 reviews. Reviews are down 19% on the 12 months before (32). The average review rating rose from 1.59 to 1.69 out of 5 year on year.

Reviewers give MrLuck Casino 1.87 out of 5 on average over 63 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, MrLuck Casino ranks 2,710th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (7 reviews) and “Games” (5 reviews). The most common criticism concerns “Fairness & RTP” (20 reviews), “Bonuses” (19 reviews) and “Withdrawals” (16 reviews).

The countries players state most often are United Kingdom (79%), United States (18%) and Ireland (3.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about MrLuck Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars14%9
  • 4 stars7.9%5
  • 3 stars1.6%1
  • 2 stars3.2%2
  • 1 star73%46
Share of 63 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%7
  • Games8.1%5
  • Bonuses3.2%2
  • Fairness & RTP3.2%2
  • Website & app3.2%2
  • Customer support3.2%2
Share of the 62 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP32%20
  • Bonuses31%19
  • Withdrawals26%16
  • Trust & licence23%14
  • Customer support18%11
  • Account13%8
Share of the 62 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom79%48
  • United States18%11
  • Ireland3.3%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–221.82
20250–341.44
20240–5–
20210–2–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–612.0 / 5
AskGamblers–23.75 / 5

Block 08

Latest complaints and reviews

The newest records about MrLuck Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about MrLuck Casino

Who owns MrLuck Casino?

MrLuck Casino is operated by Winzon Group LTD and runs under the Bigwin Affiliates affiliate programme.

Is MrLuck Casino licensed?

Yes. MrLuck Casino holds a licence from Malta Gaming Authority.

When was MrLuck Casino founded?

MrLuck Casino launched in 2020.

Which currencies does MrLuck Casino accept?

Currencies listed for MrLuck Casino: Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars, New Zealand dollars, US dollars, Euros, Mexican pesos and 5 more. Its site is available in 3 languages: English, Finnish, German.

What welcome bonuses does MrLuck Casino offer?

One welcome offer is listed for MrLuck Casino. The first on the list is “50 EXTRA SPINS on Big Bass Bonanza”.

Which countries is MrLuck Casino available in?

MrLuck Casino is listed in 12 markets: Argentina, Australia, Canada, Chile, Colombia, Finland, Germany, India and 4 more.

What do players say about MrLuck Casino?

Players have written 63 reviews about MrLuck Casino. Players rate MrLuck Casino 2.88 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about MrLuck Casino?

Praised most: “Withdrawals” and “Games”. Criticised most: “Fairness & RTP”, “Bonuses” and “Withdrawals”. 22% of the rated reviews give four or five stars, and 76% give one or two.

Where do MrLuck Casino’s players come from?

The countries named most often in complaints and reviews about MrLuck Casino are United Kingdom (79%), United States (18%) and Ireland (3.3%).