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Casino profile

Spin Rio Casino

Player complaints and reviews about Spin Rio Casino, plus its operator (Mr.PlayPartners), licences and welcome offers.

spinrio.com
Capture of the Spin Rio Casino website

About

Spin Rio Casino belongs to the Mr.PlayPartners affiliate programme. The site launched in 2021. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, French, Norwegian, German. 12 account currencies are listed, including US dollars, Australian dollars, New Zealand dollars, Canadian dollars. We list one welcome offer.

Spin Rio Casino is listed in 14 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

69 records

What players report about Spin Rio Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

100% resolved, of those with a known outcome

Total reviews

61

Across all review sites

Player rating

1.68 / 5

Trustpilot 1.6 · AskGamblers 1.75

GEO markets

9

Countries stated on 94% of records

Spin Rio Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spin Rio Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 8 complaints and 61 reviews about Spin Rio Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted no reviews.

Reviewers give Spin Rio Casino 1.7 out of 5 on average over 61 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 79% are one or two. The review sites’ own scores average 1.68 out of 5 across 2 sites. By that score, Spin Rio Casino ranks 3,970th of 4,287 rated casinos. Reviewers most often praise “Games” (11 reviews) and “Withdrawals” (8 reviews). The most common criticism concerns “Withdrawals” (18 reviews), “Bonuses” (17 reviews) and “Fairness & RTP” (17 reviews).

The countries players state most often are United Kingdom (85%), Canada (3.1%) and New Zealand (3.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Spin Rio Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Account25%2
  • Bonus25%2
  • KYC / verification25%2
  • Withdrawal25%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20212022202320242025
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars9.8%6
  • 4 stars4.9%3
  • 3 stars6.6%4
  • 2 stars3.3%2
  • 1 star75%46
Share of 61 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games18%11
  • Withdrawals13%8
  • Bonuses6.7%4
  • Customer support6.7%4
  • Deposits & payment methods5%3
  • KYC / verification5%3
Share of the 60 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals30%18
  • Bonuses28%17
  • Fairness & RTP28%17
  • Customer support25%15
  • Deposits & payment methods20%12
  • Website & app18%11
Share of the 60 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom85%55
  • Canada3.1%2
  • New Zealand3.1%2
  • Brazil1.5%1
  • Spain1.5%1
  • Finland1.5%1
  • Lithuania1.5%1
  • Latvia1.5%1
  • Mexico1.5%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20250–7–
20240–9–
20231–8–
20224–261.87
20212–11–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–551.6 / 5
Casino Guru64–
AskGamblers121.75 / 5
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Spin Rio Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal refused

    Resolved

    Mexico · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Account blocked

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Spin Rio Casino

Who owns Spin Rio Casino?

Spin Rio Casino is operated by Aspire Global International Ltd. and runs under the Mr.PlayPartners affiliate programme.

Is Spin Rio Casino licensed?

Yes. Spin Rio Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Spin Rio Casino founded?

Spin Rio Casino launched in 2021.

Which currencies does Spin Rio Casino accept?

Currencies listed for Spin Rio Casino: US dollars, Australian dollars, New Zealand dollars, Canadian dollars, British pounds sterling, Peruvian nuevos soles, Chilean pesos, Brazilian reals and 4 more. Its site is available in 6 languages: English, French, Norwegian, German and 2 more.

What welcome bonuses does Spin Rio Casino offer?

One welcome offer is listed for Spin Rio Casino. The first on the list is “100% up to €200 + 100 Bonus Spins at Spin Rio Casino”, with a 35× wagering requirement.

Which countries is Spin Rio Casino available in?

Spin Rio Casino is listed in 14 markets: Australia, Belgium, Canada, Chile, Finland, France, Germany, India and 6 more.

What do players say about Spin Rio Casino?

Players have filed 8 complaints and written 61 reviews about Spin Rio Casino. Players rate Spin Rio Casino 1.68 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Spin Rio Casino?

Praised most: “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Fairness & RTP”. 15% of the rated reviews give four or five stars, and 79% give one or two.

How many complaints has Spin Rio Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Spin Rio Casino.

Where do Spin Rio Casino’s players come from?

The countries named most often in complaints and reviews about Spin Rio Casino are United Kingdom (85%), Canada (3.1%) and New Zealand (3.1%).