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Betrix Casino

Player complaints and reviews about Betrix Casino, plus its operator (Ace Affiliates), licences and welcome offers.

betrixcasino.io
Capture of the Betrix Casino website

About

Betrix Casino belongs to the Ace Affiliates affiliate programme. The site launched in 2025. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, German, French, Norwegian. 4 account currencies are listed: Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Betrix Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Betrix Casino site for Netherlands, we found 30 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

30 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    DEDICATED VIP ACCOUNT MANAGER

    Your personal Account Manager is here to handle any issues you may have and improve your gaming experience.

  2. 2

    FAST WITHDRAWALS

    We will ensure that your withdrawals are processed quickly and we will be available to answer any queries you may have with no delay.

  3. 3

    EXCLUSIVE OFFERS

    Personalized promotions such as deposit bonuses with very low wagering requirements, cashback bonuses and other treats are waiting for you.

Player Intelligence

17 records

What players report about Betrix Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

50% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

2.88 / 5

AskGamblers 2.85 · Trustpilot 2.9

GEO markets

5

Countries stated on 76% of records

Betrix Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betrix Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 10 complaints and 7 reviews about Betrix Casino on 4 sites. In the 12 months to November 5, 2026, they filed 6 complaints and posted 1 review.

Complaints about “Bonus” make up 40% of those with a topic, against 21% across all brands.

Of the 10 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts Betrix Casino 1,570th of 1,916 casinos with at least 10 such complaints.

The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, Betrix Casino ranks 2,709th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about Betrix Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Bonus40%4
  • Withdrawal40%4
  • Other10%1
  • Responsible gambling10%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%5
  • Unresolved50%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Betrix Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betrix Casino against the market
MeasureBetrix CasinoAll brands
Complaints resolved50%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Bonus” complaints40%21%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 07

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland54%7
  • Germany15%2
  • Sweden15%2
  • Canada7.7%1
  • Chile7.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–1–
20257–6–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru92–
AskGamblers–32.85 / 5
Trustpilot–22.9 / 5
Casinomeister1––

Block 10

Latest complaints and reviews

The newest records about Betrix Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Unresolved

    Canada · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Sweden · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Finland · Casino Guru

  • Review

    1.0 of 5 stars

    Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Betrix Casino

Who owns Betrix Casino?

Betrix Casino is operated by L.C.S. Limited and runs under the Ace Affiliates affiliate programme.

Is Betrix Casino licensed?

Yes. Betrix Casino holds a licence from Malta Gaming Authority.

When was Betrix Casino founded?

Betrix Casino launched in 2025.

Which currencies does Betrix Casino accept?

Currencies listed for Betrix Casino: Euros, US dollars, Australian dollars, Canadian dollars. Its site is available in 6 languages: English, German, French, Norwegian and 2 more.

What welcome bonuses does Betrix Casino offer?

9 welcome offers are listed for Betrix Casino. The first on the list is “50 Free Spins, No Deposit Bonus at Betrix Casino”, with a 35× wagering requirement.

Which countries is Betrix Casino available in?

Betrix Casino is listed in 8 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Portugal.

What bonuses and promotions does Betrix Casino run in Netherlands?

We read 30 live offers for Netherlands on the Betrix Casino site itself.

Does Betrix Casino have a loyalty programme in Netherlands?

Yes. Its loyalty programme for Netherlands has 3 tiers.

What do players say about Betrix Casino?

Players have filed 10 complaints and written 7 reviews about Betrix Casino. Players rate Betrix Casino 2.88 out of 5 on average across the 2 sites that publish one.

Do players report withdrawal problems at Betrix Casino?

Withdrawals are the topic of 4 complaints about Betrix Casino: 40% of the 10 with a topic. The most common withdrawal problem is “Winnings voided” (50% of them).

Does Betrix Casino resolve player complaints?

50% of the 10 complaints about Betrix Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Betrix Casino is 1,570th. Open complaints and complaints closed without an outcome are left out.

How many complaints has Betrix Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 6 complaints about Betrix Casino.