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Casino profile

Mr Green Casino in Canada

Player complaints and reviews about Mr Green Casino, plus its operator (Mr Affiliate), licences and welcome offers.

mrgreen.com
Capture of the Mr Green Casino website

About

On the Mr Green Casino site for Canada, we found 9 promotions.

Mr Green Casino belongs to the Mr Affiliate affiliate programme. The site launched in 2008. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 9 languages, including Czech, English, Finnish, German. 8 account currencies are listed, including Euros, British pounds sterling, Canadian dollars, Swedish kronor. We list 6 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

63 records

63 of the 4,827 records about Mr Green Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

100% resolved, of those with a known outcome

Total reviews

54

Across all review sites

Player rating

2.74 / 5

54 ratings by these players

Share of all records

1.3%

of 4,827 about Mr Green Casino

What players in Canada say about Mr Green Casino

Players in Canada have filed 9 complaints and written 54 reviews about Mr Green Casino. That is 1.3% of the 4,827 records about it from every market. Complaints make up 14% of their records, against 4% across all markets. Their reviews rate it 2.74 out of 5 on average (54 ratings), against 2.67 across all markets. 54% of their rated reviews give one or two stars; across all markets the share is 55%.

The most common problem in their complaints is “Withdrawal delay”: 44% of 9 complaints with a labelled problem (44% across all markets). 100% of their 9 complaints with a known outcome were resolved, against 76% across all markets. In the last 12 months: 1 complaint and 1 review.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Mr Green Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records14%4%
Resolved, of complaints with a known outcome100%76%
Average review rating, out of 52.742.67
Reviews rated 1–2 stars54%55%
Withdrawal delay, of labelled complaints44%44%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal67%6
  • Account11%1
  • KYC / verification11%1
  • Responsible gambling11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars28%15
  • 4 stars11%6
  • 3 stars7.4%4
  • 2 stars15%8
  • 1 star39%21
Share of 54 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%13
  • Games20%10
  • Withdrawals10%5
  • KYC / verification6%3
  • Website & app4%2
  • Bonuses2%1
Share of the 50 reviews that name at least one aspect.reviews

Criticised

  • Customer support36%18
  • Withdrawals28%14
  • Bonuses24%12
  • KYC / verification12%6
  • Fairness & RTP10%5
  • VIP & loyalty8%4
Share of the 50 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–1–
20250–3–
20240–8–
20230–2–
20220–5–
20210–6–
20202–11–
20194–13–
20180–5–
20171–0–
20161–0–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–53–
AskGamblers7––
Casino Guru21–

Block 09

Latest complaints and reviews

The newest records about Mr Green Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Self-exclusion

    Resolved

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    3.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Mr Green Casino in Canada

What bonuses and promotions does Mr Green Casino run in Canada?

We read 9 live offers for Canada on the Mr Green Casino site itself.

How many complaints and reviews about Mr Green Casino come from players in Canada?

63 of the 4,827 complaints and reviews about Mr Green Casino come from players in Canada. Across all its markets, 191 complaints have a known outcome, and 76% of them were resolved.

Who owns Mr Green Casino?

Mr Green Casino is operated by Mr Green Ltd Casinos and runs under the Mr Affiliate affiliate programme.

Is Mr Green Casino licensed?

Yes. Mr Green Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.