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Casino profile

Luna Casino in United Kingdom

Player complaints and reviews about Luna Casino, plus its operator (Galaxy Affiliates), licences and welcome offers.

lunacasino.com
lunacasino.com
Capture of the Luna Casino website

Profile

Website
lunacasino.com
Established
2016
Operator
Galaxy Affiliatesaffiliate programme
Company
SkillOnNet Ltd. Casinos
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
Currencies
  • Euros
  • British pounds sterling
  • Norwegian kroner

About

On the Luna Casino site for United Kingdom, we found 1 promotion.

Luna Casino belongs to the Galaxy Affiliates affiliate programme. The site launched in 2016. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, German, Norwegian. 3 account currencies are listed: Euros, British pounds sterling, Norwegian kroner. We list 2 welcome offers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in United Kingdom

21 records

21 of the 55 records about Luna Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

1

Fewer than 5 with a known outcome

Total reviews

20

Across all review sites

Player rating

1.4 / 5

20 ratings by these players

Share of all records

38%

of 55 about Luna Casino

What players in United Kingdom say about Luna Casino

Players in United Kingdom have filed 1 complaint and written 20 reviews about Luna Casino. That is 38% of the 55 records about it from every market. Complaints make up 4.8% of their records, against 9.1% across all markets. Their reviews rate it 1.4 out of 5 on average (20 ratings), against 1.82 across all markets. 90% of their rated reviews give one or two stars; across all markets the share is 76%.

In the last 12 months: no complaints and 14 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Luna Casino in United Kingdom, or compare the market with another one.

What the assistant can do
United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records4.8%9.1%
Average review rating, out of 51.41.82
Reviews rated 1–2 stars90%76%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars10%2
  • 1 star90%18
Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games10%2
  • Withdrawals10%2
  • KYC / verification5%1
Share of the 20 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP45%9
  • Trust & licence45%9
  • Account25%5
  • Bonuses25%5
  • Customer support20%4
  • Deposits & payment methods10%2
Share of the 20 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–14–
20250–2–
20240–4–
20211–0–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–20–
Casino Guru1––

Block 07

Latest complaints and reviews

The newest records about Luna Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Deposit refund

    Unresolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Luna Casino in United Kingdom

What bonuses and promotions does Luna Casino run in United Kingdom?

We read 1 live offer for United Kingdom on the Luna Casino site itself.

How many complaints and reviews about Luna Casino come from players in United Kingdom?

21 of the 55 complaints and reviews about Luna Casino come from players in United Kingdom.

Who owns Luna Casino?

Luna Casino is operated by SkillOnNet Ltd. Casinos and runs under the Galaxy Affiliates affiliate programme.

Is Luna Casino licensed?

Yes. Luna Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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