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Casino profile
InterCasino
Player complaints and reviews about InterCasino, plus its operator (Gamesys Group Partners), licences and welcome offers.
casino.intercasino.com
Profile
- Website
- casino.intercasino.com
- Established
- 1996
- Operator
- Gamesys Group Partnersaffiliate programme
- Company
- Dumarca Gaming Ltd Casinos
- Languages
- English
- Norwegian
- Swedish
- Finnish
- Currencies
- Euros
- British pounds sterling
- Swedish kronor
- US dollars
- Norwegian kroner
About
InterCasino belongs to the Gamesys Group Partners affiliate programme. The site launched in 1996. It holds licences from Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 4 languages: English, Norwegian, Swedish, Finnish. 5 account currencies are listed, including Euros, British pounds sterling, Swedish kronor, US dollars. We list 2 welcome offers.
InterCasino is listed in 4 markets: United Kingdom, Finland, Norway and Sweden.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100 Bonus Spins at InterCasino
- Min deposit
- €10
- Wagering
- 40x
Player Intelligence
106 records
What players report about InterCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
37
52% resolved, of those with a known outcome
Total reviews
69
Across all review sites
Player rating
2.63 / 5
AskGamblers 3.25 · Trustpilot 2.0
GEO markets
11
Countries stated on 25% of records
InterCasino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about InterCasino, the way Player Intelligence PRO computes it.
Since 2007, players have posted 37 complaints and 69 reviews about InterCasino on 5 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 1 review.
The problem players report most often is “Withdrawal refused”: 15% of the 34 complaints with a labelled problem. Next come “Withdrawal delay” (12%) and “Bonus winnings confiscated” (8.8%). Complaints about “Withdrawal” make up 35% of those with a topic, against 29% across all brands.
Of the 29 complaints with a known outcome, 52% were resolved, against 59% across all brands. That puts InterCasino 1,558th of 1,916 casinos with at least 10 such complaints.
Reviewers give InterCasino 2.86 out of 5 on average over 47 rated reviews, against 3.44 across all brands. 49% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, InterCasino ranks 3,004th of 4,287 rated casinos. Reviewers most often praise “Games” (35 reviews), “Bonuses” (22 reviews) and “Withdrawals” (21 reviews). The most common criticism concerns “Bonuses” (21 reviews), “Withdrawals” (12 reviews) and “Customer support” (8 reviews).
The countries players state most often are United Kingdom (31%), Japan (23%) and Germany (7.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about InterCasino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
2007200920112013201520172019202120232026
| Period | Value |
|---|---|
| 2007 | 3 |
| 2008 | 2 |
| 2009 | 0 |
| 2010 | 1 |
| 2011 | 0 |
| 2012 | 2 |
| 2013 | 4 |
| 2014 | 8 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused15%5
- Withdrawal delay12%4
- Bonus winnings confiscated8.8%3
- Wagering terms8.8%3
- Documents rejected or requested again8.8%3
- Winnings voided8.8%3
- Account blocked5.9%2
- Registration5.9%2
- Other problems26%9
Block 03
Complaint categories
- Withdrawal35%13
- Bonus16%6
- Account14%5
- KYC / verification11%4
- Deposit5.4%2
- Other5.4%2
- Responsible gambling5.4%2
- Technical5.4%2
- Payments & refunds2.7%1
Block 04
Complaint status
- Resolved41%15
- Unresolved38%14
- Status we do not recognise yet19%7
- No status published2.7%1
Block 05
InterCasino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | InterCasino | All brands |
|---|---|---|
| Complaints resolved | 52% | 59% |
| Average review rating | 2.86 | 3.44 |
| Complaints per 100 reviews | 53.6 | 26.4 |
| Share of “Withdrawal” complaints | 35% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
14
20122013201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2012 | 6 |
| 2013 | 14 |
| 2014 | 7 |
| 2015 | 7 |
| 2016 | 3 |
| 2017 | 12 |
| 2018 | 5 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 2 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars28%13
- 4 stars21%10
- 3 stars11%5
- 2 stars6.4%3
- 1 star34%16
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games57%35
- Bonuses36%22
- Withdrawals34%21
- Customer support23%14
- Website & app20%12
- KYC / verification16%10
Criticised
- Bonuses34%21
- Withdrawals20%12
- Customer support13%8
- Website & app11%7
- Fairness & RTP9.8%6
- Trust & licence9.8%6
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.2
3.21
3.5
3
2.8
2
4.25
1
4
1
4.5
1
201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2014 | 3.2 |
| 2015 | 3.21 |
| 2016 | 3.5 |
| 2017 | 3 |
| 2018 | 2.8 |
| 2019 | 2 |
| 2020 | 4.25 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 4.5 |
| 2025 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom31%8
- Japan23%6
- Germany7.7%2
- Israel7.7%2
- New Zealand7.7%2
- Curaçao3.8%1
- Finland3.8%1
- Ireland3.8%1
- Malta3.8%1
- Norway3.8%1
- Other countries3.8%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 0 | – | 2 | – |
| 2024 | 1 | – | 2 | – |
| 2023 | 0 | – | 3 | – |
| 2022 | 0 | – | 1 | – |
| 2021 | 0 | – | 1 | – |
| 2020 | 0 | – | 2 | – |
| 2019 | 1 | – | 4 | – |
| 2018 | 2 | – | 5 | – |
| 2017 | 5 | – | 12 | – |
| 2016 | 3 | – | 3 | – |
| 2015 | 4 | – | 7 | – |
| 2014 | 8 | – | 7 | – |
| 2013 | 4 | – | 14 | – |
| 2012 | 2 | – | 6 | – |
| 2010 | 1 | – | 0 | – |
| 2008 | 2 | – | 0 | – |
| 2007 | 3 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 8 | 49 | 3.25 / 5 |
| Trustpilot | – | 17 | 2.0 / 5 |
| Casinomeister | 14 | – | – |
| CasinoReviews | 13 | – | – |
| Casino Guru | 2 | 3 | – |
Block 13
Latest complaints and reviews
The newest records about InterCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
ResolvedCuraçao · Casino Guru
- Review
1.0 of 5 stars
Finland · Trustpilot
- Review
1.0 of 5 stars
Norway · Trustpilot
- Complaint
Registration
ResolvedJapan · Casino Guru
- Complaint
Documents rejected or requested again
Unresolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about InterCasino
Who owns InterCasino?
InterCasino is operated by Dumarca Gaming Ltd Casinos and runs under the Gamesys Group Partners affiliate programme.
Is InterCasino licensed?
Yes. InterCasino holds 2 licences: Malta Gaming Authority, Swedish Gambling Authority.
When was InterCasino founded?
InterCasino launched in 1996.
Which currencies does InterCasino accept?
Currencies listed for InterCasino: Euros, British pounds sterling, Swedish kronor, US dollars, Norwegian kroner. Its site is available in 4 languages: English, Norwegian, Swedish, Finnish.
What welcome bonuses does InterCasino offer?
2 welcome offers are listed for InterCasino. The first on the list is “50 FREE SPINS on Moon Princess 100”, with a 30× wagering requirement.
Which countries is InterCasino available in?
InterCasino is listed in 4 markets: Finland, Norway, Sweden, United Kingdom.
What do players say about InterCasino?
Players have filed 37 complaints and written 69 reviews about InterCasino. Players rate InterCasino 2.63 out of 5 on average across the 2 sites that publish one.
What do players complain about most at InterCasino?
“Withdrawal refused” – 15% of the 34 complaints about InterCasino with a labelled problem. Followed by “Withdrawal delay” (12%) and “Bonus winnings confiscated” (8.8%).
Do players report withdrawal problems at InterCasino?
Withdrawals are the topic of 13 complaints about InterCasino: 35% of the 37 with a topic. The most common withdrawal problem is “Withdrawal refused” (38% of them).
Does InterCasino resolve player complaints?
52% of the 29 complaints about InterCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, InterCasino is 1,558th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about InterCasino?
Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 49% of the rated reviews give four or five stars, and 40% give one or two.
How many complaints has InterCasino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about InterCasino.
Where do InterCasino’s players come from?
The countries named most often in complaints and reviews about InterCasino are United Kingdom (31%), Japan (23%) and Germany (7.7%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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