Casino profile
Player complaints and reviews about Lucky Elf Casino, plus its operator (LevelUP Affiliates), licences and welcome offers.
On the Lucky Elf Casino site for Canada, we found 5 welcome bonuses and 1 tournament.
Lucky Elf Casino belongs to the LevelUP Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is in English. 13 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Norwegian kroner.
This brand is listed in 5 markets. Pick one to see what it offers there.
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
CA
Bonuses & Promotions
Welcome Bonus up to C$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
CA
Bonuses & Promotions
Welcome Bonus up to C$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
CA
Bonuses & Promotions
Welcome Bonus up to C$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
CA
Bonuses & Promotions
Welcome Bonus up to C$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
CA
Bonuses & Promotions
Welcome Bonus up to C$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Spinoleague PLAY
17 records
17 of the 97 records about Lucky Elf Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
4
Fewer than 5 with a known outcome
Total reviews
13
Across all review sites
Player rating
2.54 / 5
13 ratings by these players
Share of all records
18%
of 97 about Lucky Elf Casino
Players in Canada have filed 4 complaints and written 13 reviews about Lucky Elf Casino. That is 18% of the 97 records about it from every market. Complaints make up 24% of their records, against 15% across all markets. Their reviews rate it 2.54 out of 5 on average (13 ratings), against 3.11 across all markets. 62% of their rated reviews give one or two stars; across all markets the share is 43%.
In the last 12 months: 1 complaint and no reviews.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Lucky Elf Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 24% | 15% |
| Average review rating, out of 5 | 2.54 | 3.11 |
| Reviews rated 1–2 stars | 62% | 43% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Block 02
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2024 | 3 |
| 2025 | 10 |
Block 03
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 0 | – | 10 | – |
| 2024 | 1 | – | 3 | – |
| 2023 | 1 | – | 0 | – |
| 2022 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 04
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 11 | – |
| Casino Guru | 4 | 2 | – |
Block 05
The newest records about Lucky Elf Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
Account not closed on request
ResolvedCanada · Casino Guru
5.0 of 5 stars
Canada · Trustpilot
5.0 of 5 stars
Canada · Trustpilot
Game malfunction
ResolvedCanada · Casino Guru
Withdrawal delay
ResolvedCanada · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 5 live offers for Canada on the Lucky Elf Casino site itself.
Yes. The Lucky Elf Casino site for Canada lists 1 tournament.
17 of the 97 complaints and reviews about Lucky Elf Casino come from players in Canada. Across all its markets, 15 complaints have a known outcome, and 93% of them were resolved.
Lucky Elf Casino is operated by Metlait SRL and runs under the LevelUP Affiliates affiliate programme.
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with Lucky Elf Casino, and ones players rate about the same.
Casinos whose player rating is closest to that of Lucky Elf Casino.
