Casino profile
Player complaints and reviews about Lucky Elf Casino, plus its operator (LevelUP Affiliates), licences and welcome offers.
On the Lucky Elf Casino site for Australia, we found 4 welcome bonuses and 1 tournament.
Lucky Elf Casino belongs to the LevelUP Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is in English. 13 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Norwegian kroner.
This brand is listed in 5 markets. Pick one to see what it offers there.
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
AU
Bonuses & Promotions
Welcome Bonus up to A$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
AU
Bonuses & Promotions
Welcome Bonus up to A$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
AU
Bonuses & Promotions
Welcome Bonus up to A$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
LOG IN
Elf Central
Promotions
Lucky Wheel
Jackpot
Tournaments
Loyalty
VIP Club
Search games
Mobile App
Elf's Helpdesk
AU
Bonuses & Promotions
Welcome Bonus up to A$20,000 + 500 FS
1st Deposit
150% + 100 FS
2nd Deposit
100% + 100 FS
3rd Deposit
100% + 100…
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Daily Drops
30 records
30 of the 97 records about Lucky Elf Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.
Total complaints
6
100% resolved, of those with a known outcome
Total reviews
24
Across all review sites
Player rating
2.96 / 5
24 ratings by these players
Share of all records
31%
of 97 about Lucky Elf Casino
Players in Australia have filed 6 complaints and written 24 reviews about Lucky Elf Casino. That is 31% of the 97 records about it from every market. Complaints make up 20% of their records, against 15% across all markets. Their reviews rate it 2.96 out of 5 on average (24 ratings), against 3.11 across all markets. 50% of their rated reviews give one or two stars; across all markets the share is 43%.
The most common problem in their complaints is “Withdrawal delay”: 67% of 6 complaints with a labelled problem (50% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 93% across all markets. In the last 12 months: 2 complaints and 3 reviews.
A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Lucky Elf Casino in Australia, or compare the market with another one.
| Figure | Australia | All markets |
|---|---|---|
| Complaints among all records | 20% | 15% |
| Resolved, of complaints with a known outcome | 100% | 93% |
| Average review rating, out of 5 | 2.96 | 3.11 |
| Reviews rated 1–2 stars | 50% | 43% |
| Withdrawal delay, of labelled complaints | 67% | 50% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 2 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 15 |
| 2026 | 2 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 2 | – |
| 2025 | 2 | – | 15 | – |
| 2024 | 1 | – | 4 | – |
| 2023 | 1 | – | 3 | – |
A dash means too little data for that year.
Block 08
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 20 | – |
| Casino Guru | 6 | 4 | – |
Block 09
The newest records about Lucky Elf Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
Australia · Casino Guru
Withdrawal delay
ResolvedAustralia · Casino Guru
5.0 of 5 stars
Australia · Casino Guru
Withdrawal delay
ResolvedAustralia · Casino Guru
Withdrawal delay
ResolvedAustralia · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 4 live offers for Australia on the Lucky Elf Casino site itself.
Yes. The Lucky Elf Casino site for Australia lists 1 tournament.
30 of the 97 complaints and reviews about Lucky Elf Casino come from players in Australia. Across all its markets, 15 complaints have a known outcome, and 93% of them were resolved.
Lucky Elf Casino is operated by Metlait SRL and runs under the LevelUP Affiliates affiliate programme.
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with Lucky Elf Casino, and ones players rate about the same.
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