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Casino profile

LevelUp Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about LevelUp Casino and its operator (LevelUP Affiliates).

levelupcasino.com
levelupcasino.com
Capture of the LevelUp Casino website

Profile

Website
levelupcasino.com
Established
2020
Operator
LevelUP Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • French
  • Norwegian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Ethereum
  • Litecoin
  • Tether

About

LevelUp Casino is an online casino operating under the LevelUP Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages, among them English, German, French, Norwegian. Accounts can be held in 13 currencies — Euros, US dollars, Australian dollars, Canadian dollars. Our database holds 8 welcome offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Erreiche Level, hol dir Rewards

    Jedes Level schaltet Vorteile und einen einmaligen Bonus frei. Je höher dein Level, desto besser die Belohnungen.

  2. 2

    Halte dein Level oder steig auf

    Jedes Level schaltet Vorteile und einen einmaligen Bonus frei. Je höher dein Level, desto besser die Belohnungen.

  3. 3

    Spiel & verdiene LP

    Setze mit Echtgeld, sammle LP und steig auf, um Boni und Vorteile freizuschalten. Erreiche genug in 30 Tagen, um dein Level zu halten!

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

€

  • Apple Pay

    E-wallet

    30 — 2000

  • Bank Transfer

    Bank transfer

    10 — 4000

  • Bank Transfer

    Bank transfer

    200 — 3000

  • Credit Card

    Card

    10 — 4000

  • Credit Card

    Card

    10 — 4000

  • Credit Card

    Card

    10 — 4000

  • Credit Card

    Card

    10 — 3000

  • E-wallet

    E-wallet

    10 — 4000

  • E-wallet

    E-wallet

    10 — 3000

  • Openbanking

    Other

    20 — 4000

  • Paysafecard

    Voucher

    20 — 1000

BCH

  • Bitcoin Cash

    Cryptocurrency

    1

  • Bitcoin Cash

    Cryptocurrency

    3

BTC

  • Bitcoin

    Cryptocurrency

    0.0002 — 3

DOGE

  • Dogecoin

    Cryptocurrency

    1

  • Dogecoin

    Cryptocurrency

    1000

ETH

  • Ethereum

    Cryptocurrency

    0.01

  • Ethereum

    Cryptocurrency

    15

LTC

  • Lite Coin

    Other

    0.01

  • Lite Coin

    Other

    15

USDT

  • USDT

    Cryptocurrency

    0.01 — 4000

  • USDT

    Cryptocurrency

    20

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

379 records

What players report about LevelUp Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

91% resolved, of those with a known outcome

Total reviews

311

Across all review sites

Player rating

4.5 / 5

AskGamblers 4.5 · Trustpilot 4.0 · Tribuna 5.0

GEO markets

13

Countries stated on 22% of records

AI-generated summary of player reviews

Players appreciated the smooth performance of the casino and the excellent service provided by VIP managers, particularly highlighting their attentiveness and professionalism. The variety of games and bonuses available also contributed to a positive gaming experience.

Players disliked the inconvenient withdrawal process, citing a lack of suitable payout methods and delays in receiving their funds. Additionally, there were complaints about the need for excessive personal information and issues with the referral bonus not being honored.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%29
  • Bonus15%10
  • Account13%9
  • KYC / verification10%7
  • Payments & refunds7.4%5
  • Deposit7.4%5
  • Technical2.9%2
  • Other1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved91%62
  • Unresolved8.8%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, Tribuna.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.