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Lucky Block Casino

Player complaints and reviews about Lucky Block Casino, plus its operator (Diversum Partners), licences and welcome offers.

luckyblock.com
Capture of the Lucky Block Casino website

About

Lucky Block Casino belongs to the Diversum Partners affiliate programme. The site launched in 2022. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 17 languages, including English, German, French, Spanish. 12 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether.

Lucky Block Casino is listed in 15 markets, among them Germany, France, Belgium and Spain. On the Lucky Block Casino site for Finland, we found 8 welcome bonuses, 3 tournaments and a loyalty programme with 4 tiers. The registration form for Finland has 3 fields: e-mail, full name and password.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    CASHBACK

    As a VIP you enjoy bigger and better bonuses with up to 20% Cashback with no restrictions on bet level or withdrawals. Plus wager free rewards and exclusive promotions.

  2. 2

    DEDICATED VIP MANAGER

    Access to a dedicated VIP manager with years of experience looking after our top players.

  3. 3

    HOSPITALITY

    Enjoy tailored hospitality with access to exclusive events and world class service.

  4. 4

    VIP EXCLUSIVE TOURNAMENTS & MISSIONS

    VIP tournaments that include Highroller showdowns with the biggest prize pools.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Full name
  3. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

776 records

What players report about Lucky Block Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

103

68% resolved, of those with a known outcome

Total reviews

673

Across all review sites

Player rating

3.51 / 5

Trustpilot 2.1 · AskGamblers 3.75 · casino.ru 4.7 · Tribuna 3.5

GEO markets

74

Countries stated on 87% of records

Lucky Block Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lucky Block Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 103 complaints and 673 reviews about Lucky Block Casino on 9 sites. In the 12 months to November 5, 2026, they filed 17 complaints and posted 69 reviews. That is 43% fewer complaints than in the 12 months before (30). Reviews are down 56% on the 12 months before (157). The average review rating fell from 1.83 to 1.74 out of 5 year on year. Of the complaints with a known outcome, 53% were resolved in the last 12 months, against 70% in the 12 months before.

The problem players report most often is “Account closed”: 30% of the 98 complaints with a labelled problem. Next come “Account blocked” (12%) and “Withdrawal refused” (12%). Complaints about “Account” make up 42% of those with a topic, against 15% across all brands.

Of the 103 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts Lucky Block Casino 1,240th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 63%.

Reviewers give Lucky Block Casino 2.97 out of 5 on average over 673 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 3.51 out of 5 across 4 sites. By that score, Lucky Block Casino ranks 1,574th of 4,286 rated casinos. Reviewers most often praise “Games” (173 reviews), “Withdrawals” (84 reviews) and “Website & app” (77 reviews). The most common criticism concerns “Withdrawals” (157 reviews), “Trust & licence” (154 reviews) and “Customer support” (145 reviews).

The countries players state most often are Netherlands (12%), United Kingdom (12%) and United States (8.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lucky Block Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the massive bonuses and high-prize tournaments that enhance their gaming experience. The lightning-fast withdrawals and 24/7 support contribute to a seamless and enjoyable environment.

Players dislike the lighter protection offered by the Curacao license compared to other options. Additionally, the frustrating geo-blocks in certain regions and the need for strategic patience with the incremental bonus release are points of concern.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed30%29
  • Account blocked12%12
  • Withdrawal refused12%12
  • Withdrawal delay11%11
  • Documents rejected or requested again9.2%9
  • Bonus winnings confiscated4.1%4
  • Self-exclusion4.1%4
  • Bonus not credited3.1%3
  • Other problems14%14
Share of the 98 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account42%43
  • Withdrawal26%27
  • KYC / verification9.7%10
  • Bonus6.8%7
  • Other3.9%4
  • Responsible gambling3.9%4
  • Payments & refunds2.9%3
  • Technical2.9%3
  • Deposit1.9%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%70
  • Unresolved32%33
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lucky Block Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lucky Block Casino against the market
MeasureLucky Block CasinoAll brands
Complaints resolved68%59%
Average review rating2.973.44
Complaints per 100 reviews15.326.4
Share of “Account” complaints42%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars36%243
  • 4 stars10%67
  • 3 stars11%76
  • 2 stars1.6%11
  • 1 star41%276
Share of 673 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games28%173
  • Withdrawals13%84
  • Website & app12%77
  • Customer support7.8%49
  • Deposits & payment methods7.7%48
  • Bonuses7%44
Share of the 625 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%157
  • Trust & licence25%154
  • Customer support23%145
  • Account16%99
  • Bonuses11%70
  • KYC / verification9.8%61
Share of the 625 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands12%83
  • United Kingdom12%82
  • United States8.5%57
  • Germany8%54
  • France7.4%50
  • Canada5.4%36
  • Italy3.4%23
  • Australia2.8%19
  • Belgium2.4%16
  • Sweden2.2%15
  • Other countries35%237
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261547%561.64
20254163%1671.91
20242770%2753.57
20231889%1733.49
20220–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5872.1 / 5
Casino Guru747–
AskGamblers22413.75 / 5
casino.ru–284.7 / 5
Tribuna–93.5 / 5
latestcasinobonuses.bet21–
CasinoReviews2––
LCB2––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Lucky Block Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved

    Croatia · Casino Guru

  • Review

    1.0 of 5 stars

    Bahrain · Trustpilot

  • Complaint

    Payments & refunds

    Unresolved

    Taiwan · AskGamblers

  • Complaint

    Account closed

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Lucky Block Casino

Who owns Lucky Block Casino?

Lucky Block Casino is operated by Entretenimiento Rojo B.V. and runs under the Diversum Partners affiliate programme.

Is Lucky Block Casino licensed?

Yes. Lucky Block Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Lucky Block Casino founded?

Lucky Block Casino launched in 2022.

Which currencies does Lucky Block Casino accept?

Currencies listed for Lucky Block Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, TRON, Ripple, Dogecoin and 4 more. Its site is available in 17 languages: English, German, French, Spanish and 13 more.

Which countries is Lucky Block Casino available in?

Lucky Block Casino is listed in 15 markets: Belgium, China, Finland, France, Germany, Indonesia, Italy, Japan and 7 more.

What bonuses and promotions does Lucky Block Casino run in Finland?

We read 8 live offers for Finland on the Lucky Block Casino site itself.

Does Lucky Block Casino run tournaments and a loyalty programme in Finland?

Yes. The Lucky Block Casino site for Finland lists 3 tournaments. Its loyalty programme for Finland has 4 tiers.

What does Lucky Block Casino ask for at registration in Finland?

The Lucky Block Casino registration form for Finland has 3 fields: e-mail, full name, password.

What do players say about Lucky Block Casino?

Players have filed 103 complaints and written 673 reviews about Lucky Block Casino. Players rate Lucky Block Casino 3.51 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Lucky Block Casino?

“Account closed” – 30% of the 98 complaints about Lucky Block Casino with a labelled problem. Followed by “Account blocked” (12%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Lucky Block Casino?

Withdrawals are the topic of 27 complaints about Lucky Block Casino: 26% of the 103 with a topic. The most common withdrawal problem is “Withdrawal refused” (44% of them). Of the withdrawal complaints with a known outcome, 63% were resolved.

Does Lucky Block Casino resolve player complaints?

68% of the 103 complaints about Lucky Block Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lucky Block Casino is 1,240th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lucky Block Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 46% of the rated reviews give four or five stars, and 43% give one or two.

How many complaints has Lucky Block Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 17 complaints about Lucky Block Casino. That is 43% fewer than in the 12 months before, when there were 30.

Where do Lucky Block Casino’s players come from?

The countries named most often in complaints and reviews about Lucky Block Casino are Netherlands (12%), United Kingdom (12%) and United States (8.5%).