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Casino profile

Loki Casino

Player complaints and reviews about Loki Casino, plus its operator (Alpha Affiliates), licences and welcome offers.

lokicasino.com
lokicasino.com
Capture of the Loki Casino website

Profile

Website
lokicasino.com
Established
2016
Operator
Alpha Affiliatesaffiliate programme
Company
Bets Entertainment N.V.
Licences
Languages
  • English
  • German
  • Norwegian
  • French
  • Russian
  • Slovak
Currencies
  • Tether
  • Australian dollars
  • Canadian dollars
  • Polish zlotys
  • New Zealand dollars
  • South African Rand
  • Japanese yen
  • South Korean won
  • Litecoin
  • Ethereum
  • Bitcoin Cash
  • Bitcoin
  • Dogecoin
  • US dollars
  • Norwegian kroner
  • Ripple Show more

About

Loki Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, German, Norwegian, French. 16 account currencies are listed, including Tether, Australian dollars, Canadian dollars, Polish zlotys. We list 12 welcome offers.

Loki Casino is listed in 7 markets, among them Canada, Australia, New Zealand and Japan. On the Loki Casino site for Netherlands, we found 18 promotions and 4 tournaments. In Netherlands, Loki Casino accepts 15 payment methods, among them Openbanking, Visa, Mastercard and Apple Pay. Its crypto options cover 12 coins, including Bitcoin, Ethereum, USDT and Bitcoin Cash. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

18 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

43 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Openbanking

    Other

    20 – 3000

  • Visa

    Card

    20 – 1000

  • Mastercard

    Card

    20 – 1000

  • Apple Pay

    E-wallet

    20 – 5000

  • Google Pay

    E-wallet

    20 – 5000

  • Ideal

    Other

    20 – 5000

  • Sofort

    Bank transfer

    20 – 2000

  • MiFinity

    E-wallet

    20 – 2500

  • EPS

    Bank transfer

    20 – 5000

  • Paysafecard

    Voucher

    20 – 5000

  • Skrill

    E-wallet

    20 – 5000

  • Neteller

    E-wallet

    20 – 5000

  • Bybit

    Other

    20 – 1000

  • Visa

    Card

    30 – 2000

  • Mastercard

    Card

    30 – 2000

  • MiFinity

    E-wallet

    30 – 5000

  • Skrill

    E-wallet

    30 – 5000

  • Neteller

    E-wallet

    30 – 5000

EUR

  • Bank Transfer

    Bank transfer

    25 – 37.5

Currency not stated on the page

  • Bitcoin

    Cryptocurrency

    0.0001

  • Ethereum

    Cryptocurrency

    0.0025

  • USDT

    Cryptocurrency

    5

  • Bitcoin Cash

    Cryptocurrency

    0.01

  • Litecoin

    Cryptocurrency

    0.0875

  • Dogecoin

    Cryptocurrency

    50

  • XRP

    Cryptocurrency

    4

  • Solana

    Cryptocurrency

    0.05

  • USDC

    Cryptocurrency

    5

  • Tron

    Cryptocurrency

    17.5

  • BNB

    Cryptocurrency

    0.01

  • Cardano

    Cryptocurrency

    20

  • Bitcoin

    Cryptocurrency

    0.0003 – 0.2

  • Ethereum

    Cryptocurrency

    0.01 – 3.3

  • USDT

    Cryptocurrency

    30 – 5000

  • Bitcoin Cash

    Cryptocurrency

    0.06 – 35

  • Litecoin

    Cryptocurrency

    0.3 – 77

  • Dogecoin

    Cryptocurrency

    80 – 62500

  • XRP

    Cryptocurrency

    14 – 8500

  • Solana

    Cryptocurrency

    325 – 50

  • USDC

    Cryptocurrency

    30 – 5000

  • Tron

    Cryptocurrency

    160 – 62500

  • BNB

    Cryptocurrency

    0.05 – 17

  • Cardano

    Cryptocurrency

    30 – 8500

Cashier read on August 7, 2026

Player Intelligence

406 records

What players report about Loki Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

87% resolved, of those with a known outcome

Total reviews

338

Across all review sites

Player rating

3.62 / 5

Trustpilot 2.4 · AskGamblers 3.75 · casino.ru 4.7

GEO markets

30

Countries stated on 58% of records

Loki Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Loki Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 68 complaints and 338 reviews about Loki Casino on 7 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 49 reviews. Reviews are up 36% on the 12 months before (36). The average review rating rose from 2.31 to 3.3 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 33% of the 63 complaints with a labelled problem. Next come “Withdrawal refused” (14%) and “Bonus winnings confiscated” (11%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 67 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Loki Casino 545th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.

Reviewers give Loki Casino 3.5 out of 5 on average over 328 rated reviews, against 3.44 across all brands. 64% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 3.62 out of 5 across 3 sites. By that score, Loki Casino ranks 1,417th of 4,286 rated casinos. Reviewers most often praise “Games” (138 reviews), “Customer support” (115 reviews) and “Withdrawals” (96 reviews). The most common criticism concerns “Withdrawals” (82 reviews), “Customer support” (65 reviews) and “Bonuses” (46 reviews).

The countries players state most often are Netherlands (21%), Australia (12%) and Germany (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Loki Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Games and payments receive notably more positive feedback than negative, suggesting these are key strengths for players. Verification processes and customer support, however, appear to be areas where improvements could be made based on user reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%21
  • Withdrawal refused14%9
  • Bonus winnings confiscated11%7
  • Deposit refund6.3%4
  • Account closed4.8%3
  • Bonus not credited4.8%3
  • Deposit not credited4.8%3
  • Documents rejected or requested again4.8%3
  • Other problems16%10
Share of the 63 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%34
  • Bonus16%11
  • Deposit10%7
  • Account8.8%6
  • Payments & refunds5.9%4
  • KYC / verification4.4%3
  • Other1.5%1
  • Responsible gambling1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%58
  • Unresolved13%9
  • Closed without an outcome1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Loki Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Loki Casino against the market
MeasureLoki CasinoAll brands
Complaints resolved87%59%
Average review rating3.53.44
Complaints per 100 reviews20.126.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars50%163
  • 4 stars14%46
  • 3 stars6.4%21
  • 2 stars4%13
  • 1 star26%85
Share of 328 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games43%138
  • Customer support36%115
  • Withdrawals30%96
  • Website & app25%78
  • Bonuses22%70
  • VIP & loyalty13%42
Share of the 318 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals26%82
  • Customer support20%65
  • Bonuses14%46
  • Trust & licence10%32
  • KYC / verification6.6%21
  • Deposits & payment methods6%19
Share of the 318 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands21%49
  • Australia12%29
  • Germany12%28
  • United Kingdom11%26
  • Canada8.9%21
  • Denmark7.2%17
  • Austria3.4%8
  • Switzerland3.4%8
  • New Zealand2.1%5
  • Russia2.1%5
  • Other countries17%39
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–393.68
20257–462.34
20248–1123.93
20232–15–
20221–16–
20217–10–
20201989%15–
20197–294.04
20187–18–
20174–373.0
20160–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1682.4 / 5
AskGamblers191323.75 / 5
Casino Guru3525–
latestcasinobonuses.bet310–
CasinoReviews10––
casino.ru–34.7 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Loki Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Albania · Casino Guru

  • Complaint

    Account closed

    Resolved

    Curaçao · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Loki Casino

Who owns Loki Casino?

Loki Casino is operated by Bets Entertainment N.V. and runs under the Alpha Affiliates affiliate programme.

Is Loki Casino licensed?

Yes. Loki Casino holds a licence from Curacao Gaming Control Board.

When was Loki Casino founded?

Loki Casino launched in 2016.

Which currencies does Loki Casino accept?

Currencies listed for Loki Casino: Tether, Australian dollars, Canadian dollars, Polish zlotys, New Zealand dollars, South African Rand, Japanese yen, South Korean won and 8 more. Its site is available in 6 languages: English, German, Norwegian, French and 2 more.

What welcome bonuses does Loki Casino offer?

12 welcome offers are listed for Loki Casino. The first on the list is “180% up to C$10,500 and 200 extra spins”, with a 40× wagering requirement.

Which countries is Loki Casino available in?

Loki Casino is listed in 7 markets: Australia, Canada, Japan, New Zealand, Norway, South Africa, South Korea.

Which payment methods does Loki Casino accept in Netherlands?

The Loki Casino cashier for Netherlands lists 15 payment methods: Openbanking, Visa, Mastercard, Apple Pay, Google Pay, Ideal and 9 more. For crypto, it takes 12 coins: Bitcoin, Ethereum, USDT, Bitcoin Cash and 8 more.

What are the deposit limits at Loki Casino in Netherlands?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Openbanking. The highest maximum, 5,000 €, is via Apple Pay.

What bonuses and promotions does Loki Casino run in Netherlands?

We read 18 live offers for Netherlands on the Loki Casino site itself.

Does Loki Casino run tournaments in Netherlands?

Yes. The Loki Casino site for Netherlands lists 4 tournaments.

What do players say about Loki Casino?

Players have filed 68 complaints and written 338 reviews about Loki Casino. Players rate Loki Casino 3.62 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Loki Casino?

“Withdrawal delay” – 33% of the 63 complaints about Loki Casino with a labelled problem. Followed by “Withdrawal refused” (14%) and “Bonus winnings confiscated” (11%).

Do players report withdrawal problems at Loki Casino?

Withdrawals are the topic of 34 complaints about Loki Casino: 50% of the 68 with a topic. The most common withdrawal problem is “Withdrawal delay” (62% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.

Does Loki Casino resolve player complaints?

87% of the 67 complaints about Loki Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Loki Casino is 545th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Loki Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 64% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Loki Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about Loki Casino.

Where do Loki Casino’s players come from?

The countries named most often in complaints and reviews about Loki Casino are Netherlands (21%), Australia (12%) and Germany (12%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Loki Casino, and ones players rate about the same.