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Casino profile

BigClash Casino

Player complaints and reviews about BigClash Casino, plus its operator (Affrica Partners), licences and welcome offers.

bigclash.com
bigclash.com
Capture of the BigClash Casino website

Profile

Website
bigclash.com
Established
2025
Operator
Affrica Partnersaffiliate programme
Company
3-102-943563 SRL
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • Greek
  • Slovak
  • Slovenian
  • Dutch
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Czech Republic korunas
  • Australian dollars
  • Swiss francs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin
  • Dogecoin
  • ADA Show more

About

BigClash Casino belongs to the Affrica Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 15 languages, including English, German, Spanish, Finnish. 19 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 15 welcome offers.

BigClash Casino is listed in 18 markets, among them Canada, Germany, France and Belgium. On the BigClash Casino site for Mexico, we found 16 promotions and 7 tournaments.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

16 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

165 records

What players report about BigClash Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

94% resolved, of those with a known outcome

Total reviews

93

Across all review sites

Player rating

3.6 / 5

Trustpilot 1.8 · AskGamblers 4.5 · Tribuna 4.5

GEO markets

25

Countries stated on 87% of records

BigClash Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BigClash Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 72 complaints and 93 reviews about BigClash Casino on 4 sites. In the 12 months to November 4, 2026, they filed 56 complaints and posted 91 reviews. That is 273% more complaints than in the 12 months before (15). Of the complaints with a known outcome, 96% were resolved in the last 12 months, against 93% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 68% of the 72 complaints with a labelled problem. Next come “Withdrawal refused” (9.7%) and “Account closed” (6.9%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 72 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts BigClash Casino 193rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give BigClash Casino 1.95 out of 5 on average over 93 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 3.6 out of 5 across 3 sites. By that score, BigClash Casino ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Customer support” (11 reviews) and “Withdrawals” (6 reviews). The most common criticism concerns “Withdrawals” (49 reviews), “Customer support” (28 reviews) and “Trust & licence” (20 reviews).

The countries players state most often are Greece (15%), Italy (15%) and Canada (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BigClash Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the generous bonuses offered by the casino, which they find to be fair compared to others. Additionally, the effective communication from chat support has contributed to their overall satisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay68%49
  • Withdrawal refused9.7%7
  • Account closed6.9%5
  • Self-exclusion4.2%3
  • Account not closed on request2.8%2
  • Account blocked1.4%1
  • Bonus not credited1.4%1
  • Deposit not credited1.4%1
  • Other problems4.2%3
Share of the 72 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal78%56
  • Account11%8
  • Responsible gambling4.2%3
  • Payments & refunds2.8%2
  • Bonus1.4%1
  • Deposit1.4%1
  • KYC / verification1.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%68
  • Unresolved5.6%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BigClash Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BigClash Casino against the market
MeasureBigClash CasinoAll brands
Complaints resolved94%59%
Average review rating1.953.44
Complaints per 100 reviews77.426.4
Share of “Withdrawal” complaints78%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%15
  • 4 stars3.2%3
  • 3 stars6.5%6
  • 2 stars8.6%8
  • 1 star66%61
Share of 93 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support13%11
  • Withdrawals7.1%6
  • Games4.8%4
  • Website & app4.8%4
  • Fairness & RTP3.6%3
  • Bonuses2.4%2
Share of the 84 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals58%49
  • Customer support33%28
  • Trust & licence24%20
  • Bonuses13%11
  • Fairness & RTP9.5%8
  • Deposits & payment methods6%5
Share of the 84 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Greece15%22
  • Italy15%21
  • Canada14%20
  • Germany12%17
  • New Zealand5.6%8
  • Norway4.9%7
  • Finland4.2%6
  • Austria3.5%5
  • France3.5%5
  • Belgium2.8%4
  • Other countries20%28
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264495%671.74
20252796%262.5

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru629–
Trustpilot–681.8 / 5
Tribuna–154.5 / 5
AskGamblers1014.5 / 5

Block 13

Latest complaints and reviews

The newest records about BigClash Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Belgium · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BigClash Casino

Who owns BigClash Casino?

BigClash Casino is operated by 3-102-943563 SRL and runs under the Affrica Partners affiliate programme.

Is BigClash Casino licensed?

Yes. BigClash Casino holds a licence from Costa Rica Gambling.

When was BigClash Casino founded?

BigClash Casino launched in 2025.

Which currencies does BigClash Casino accept?

Currencies listed for BigClash Casino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Czech Republic korunas and 11 more. Its site is available in 15 languages: English, German, Spanish, Finnish and 11 more.

What welcome bonuses does BigClash Casino offer?

15 welcome offers are listed for BigClash Casino. The first on the list is “300% up to €3,000 and 350 extra spins in 3 bonuses”, with a 40× wagering requirement.

Which countries is BigClash Casino available in?

BigClash Casino is listed in 18 markets: Australia, Austria, Belgium, Canada, Czechia, Finland, France, Germany and 10 more.

What bonuses and promotions does BigClash Casino run in Mexico?

We read 16 live offers for Mexico on the BigClash Casino site itself.

Does BigClash Casino run tournaments in Mexico?

Yes. The BigClash Casino site for Mexico lists 7 tournaments.

What do players say about BigClash Casino?

Players have filed 72 complaints and written 93 reviews about BigClash Casino. Players rate BigClash Casino 3.6 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BigClash Casino?

“Withdrawal delay” – 68% of the 72 complaints about BigClash Casino with a labelled problem. Followed by “Withdrawal refused” (9.7%) and “Account closed” (6.9%).

Do players report withdrawal problems at BigClash Casino?

Withdrawals are the topic of 56 complaints about BigClash Casino: 78% of the 72 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does BigClash Casino resolve player complaints?

94% of the 72 complaints about BigClash Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BigClash Casino is 193rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BigClash Casino?

Praised most: “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 19% of the rated reviews give four or five stars, and 74% give one or two.

How many complaints has BigClash Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 56 complaints about BigClash Casino. That is 273% more than in the 12 months before, when there were 15.

Where do BigClash Casino’s players come from?

The countries named most often in complaints and reviews about BigClash Casino are Greece (15%), Italy (15%) and Canada (14%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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