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Casino profile

Loki Casinoin Mexico

Player reviews and complaints from independent sites, alongside the facts we have recorded about Loki Casino and its operator (Alpha Affiliates).

lokicasino.com
lokicasino.com
Capture of the Loki Casino website

Profile

Website
lokicasino.com
Established
2016
Operator
Alpha Affiliatesaffiliate programme
Company
Bets Entertainment N.V.
Licences
Languages
  • English
  • German
  • Norwegian
  • French
  • Russian
  • Slovak
Currencies
  • Tether
  • Australian dollars
  • Canadian dollars
  • Polish zlotys
  • New Zealand dollars
  • South African Rand
  • Japanese yen
  • South Korean won
  • Litecoin
  • Ethereum
  • Bitcoin Cash
  • Bitcoin
  • Dogecoin
  • US dollars
  • Norwegian kroner
  • Ripple Show more

About

Loki Casino is an online casino operating under the Alpha Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, among them English, German, Norwegian, French. Accounts can be held in 16 currencies — Tether, Australian dollars, Canadian dollars, Polish zlotys. Our database holds 8 welcome offers.

What we collected for the Mexico market on Loki Casino: 19 live offers. 4 tournaments.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

19 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

398 records

What players report about Loki Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

86% resolved, of those with a known outcome

Total reviews

330

Across all review sites

Player rating

3.65 / 5

Trustpilot 2.5 · AskGamblers 3.75 · casino.ru 4.7

GEO markets

30

Countries stated on 60% of records

AI-generated summary of player reviews

Games receive the most positive attention, while customer support also leans positive based on user feedback. Payments appear to be the primary area of concern, with more negative than positive comments.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%34
  • Bonus19%13
  • Deposit8.8%6
  • Account7.4%5
  • Payments & refunds5.9%4
  • Responsible gambling2.9%2
  • KYC / verification2.9%2
  • Other1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved84%57
  • Unresolved13%9
  • Closed without an outcome1.5%1
  • Open1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.