Casino profile

AfriCasino

Player complaints and reviews about AfriCasino, plus its operator (RockSolid Affiliates), licences and welcome offers.

africasino.co.za

About

AfriCasino belongs to the RockSolid Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, French. One account currency is listed: South African Rand.

AfriCasino is listed in one market, South Africa.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

25 records

What players report about AfriCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

88% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.15 / 5

AskGamblers 2.15

GEO markets

Countries stated on 28% of records

AfriCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about AfriCasino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 17 complaints and 8 reviews about AfriCasino on 3 sites.

The problem players report most often is “Withdrawal delay”: 59% of the 17 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Deposit not credited” (5.9%). Complaints about “Withdrawal” make up 65% of those with a topic, against 29% across all brands.

Of the 17 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts AfriCasino 470th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

The review sites’ own scores average 2.15 out of 5 on one site. By that score, AfriCasino ranks 3,572nd of 4,287 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about AfriCasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201720182019202020212022

Complaints count

Period	Value
2017	1
2018	1
2019	7
2020	6
2021	1
2022	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay59%10
Documents rejected or requested again12%2
Deposit not credited5.9%1
Verification delay5.9%1
Self-exclusion5.9%1
Support not responding5.9%1
Withdrawal limits5.9%1

Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal65%11
KYC / verification18%3
Deposit5.9%1
Responsible gambling5.9%1
Customer support5.9%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved88%15
Unresolved12%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

AfriCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

AfriCasino against the market
Measure	AfriCasino	All brands
Complaints resolved	88%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	65%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20172018201920202021

Reviews count

Period	Value
2017	4
2018	0
2019	1
2020	1
2021	2

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.88

0.5

2.25

20172018201920202021

Rating history

Period	Value
2017	2.88
2018	0
2019	0.5
2020	0.5
2021	2.25

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

South Africa100%7

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2022	1	–	0	–
2021	1	–	2	–
2020	6	–	1	–
2019	7	–	1	–
2018	1	–	0	–
2017	1	–	4	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	10	8	2.15 / 5
Casino Guru	4	–	–
CasinoReviews	3	–	–

Block 11

Latest complaints and reviews

The newest records about AfriCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintMar 9, 2021
Withdrawal delay
Resolved
South Africa · Casino Guru
ComplaintDec 9, 2020
Withdrawal delay
Resolved
South Africa · Casino Guru
ComplaintSep 5, 2020
Verification delay
Resolved
South Africa · Casino Guru
ComplaintJun 19, 2020
Self-exclusion
Resolved
CasinoReviews
ComplaintOct 25, 2019
Support not responding
Resolved
South Africa · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about AfriCasino

Who owns AfriCasino?

AfriCasino is operated by Equinox Dynamic N.V. and runs under the RockSolid Affiliates affiliate programme.

Is AfriCasino licensed?

Yes. AfriCasino holds a licence from Curacao Gaming Control Board.

When was AfriCasino founded?

AfriCasino launched in 2016.

Which currencies does AfriCasino accept?

The one currency listed for AfriCasino is South African Rand. Its site is available in 2 languages: English, French.

Which countries is AfriCasino available in?

AfriCasino is listed in 1 market: South Africa.

What do players say about AfriCasino?

Players have filed 17 complaints and written 8 reviews about AfriCasino. Players rate AfriCasino 2.15 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at AfriCasino?

“Withdrawal delay” – 59% of the 17 complaints about AfriCasino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Deposit not credited” (5.9%).

Do players report withdrawal problems at AfriCasino?

Withdrawals are the topic of 11 complaints about AfriCasino: 65% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does AfriCasino resolve player complaints?

88% of the 17 complaints about AfriCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, AfriCasino is 470th. Open complaints and complaints closed without an outcome are left out.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.