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Casino profile

Justspin Casino

Player complaints and reviews about Justspin Casino, plus its operator (PressEnter Partners), licences and welcome offers.

justspin.com
justspin.com
Capture of the Justspin Casino website

Profile

Website
justspin.com
Established
2019
Operator
PressEnter Partnersaffiliate programme
Company
BP Group Limited
Licences
Languages
  • English
  • Finnish
  • Norwegian
  • Japanese
  • German
  • French
  • Polish
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner

About

Justspin Casino belongs to the PressEnter Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 7 languages, including English, Finnish, Norwegian, Japanese. 5 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 6 welcome offers.

Justspin Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Justspin Casino site for Poland, we found 3 promotions and a loyalty programme with 3 tiers. In Poland, Justspin Casino accepts 5 payment methods, among them AstroPay, Jeton, Mastercard and MiFinity.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Menedżer osobistych kont VIP​​

    Menedżer kont VIP zostanie przydzielony i będzie odpowiedzialny za zapewnianie najwyższego poziomu usług przez całą dobę.

  2. 2

    Spersonalizowane oferty​​

    Oferujemy wyjątkowe, dostosowane do Ciebie promocje i bonusy. Będziesz na bieżąco otrzymywać informacje o przyszłych ekscytujących wydarzeniach.​

  3. 3

    Szybsze wypłaty​​

    Zapewniamy Ci maksymalny komfort poprzez system do szybkich i priorytetowych wypłat oraz możliwość zgłaszania zapytań o płatności za pośrednictwem Twojego menedżera konta VIP.​

Payment methods

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • AstroPay

    E-wallet

    –

  • Jeton

    E-wallet

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • Visa

    Card

    –

Player Intelligence

77 records

What players report about Justspin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

32

72% resolved, of those with a known outcome

Total reviews

45

Across all review sites

Player rating

1.83 / 5

AskGamblers 1.75 · Trustpilot 1.9

GEO markets

11

Countries stated on 51% of records

Justspin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Justspin Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 32 complaints and 45 reviews about Justspin Casino on 5 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted no reviews.

The problem players report most often is “Account blocked”: 28% of the 32 complaints with a labelled problem. Next come “Withdrawal delay” (25%) and “Withdrawal refused” (6.3%). Complaints about “Account” make up 34% of those with a topic, against 15% across all brands.

Of the 32 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Justspin Casino 1,113th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.

Reviewers give Justspin Casino 1.83 out of 5 on average over 45 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 1.83 out of 5 across 2 sites. By that score, Justspin Casino ranks 3,865th of 4,286 rated casinos. Reviewers most often praise “Games” (16 reviews), “Website & app” (12 reviews) and “Customer support” (11 reviews). The most common criticism concerns “Withdrawals” (13 reviews), “Trust & licence” (12 reviews) and “Customer support” (11 reviews).

The countries players state most often are Finland (33%), Sweden (18%) and Canada (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Justspin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the unfair confiscation of winnings after completing bonus wagering requirements, citing inconsistent explanations from the casino regarding win caps. They expressed frustration over poor transparency and lack of response from regulatory bodies like MGA.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked28%9
  • Withdrawal delay25%8
  • Withdrawal refused6.3%2
  • Account closed3.1%1
  • Registration3.1%1
  • Bonus winnings confiscated3.1%1
  • Wagering terms3.1%1
  • Deposit not credited3.1%1
  • Other problems25%8
Share of the 32 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account34%11
  • Withdrawal34%11
  • Bonus6.3%2
  • KYC / verification6.3%2
  • Other6.3%2
  • Responsible gambling6.3%2
  • Deposit3.1%1
  • Technical3.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved72%23
  • Unresolved28%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Justspin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Justspin Casino against the market
MeasureJustspin CasinoAll brands
Complaints resolved72%59%
Average review rating1.833.44
Complaints per 100 reviews71.126.4
Share of “Account” complaints34%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars6.7%3
  • 4 stars13%6
  • 3 stars6.7%3
  • 2 stars18%8
  • 1 star56%25
Share of 45 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games38%16
  • Website & app29%12
  • Customer support26%11
  • Bonuses12%5
  • Deposits & payment methods12%5
  • Withdrawals9.5%4
Share of the 42 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals31%13
  • Trust & licence29%12
  • Customer support26%11
  • Deposits & payment methods21%9
  • Bonuses19%8
  • KYC / verification17%7
Share of the 42 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland33%13
  • Sweden18%7
  • Canada10%4
  • Germany10%4
  • Norway10%4
  • Austria7.7%3
  • Chile2.6%1
  • Ireland2.6%1
  • Netherlands2.6%1
  • New Zealand2.6%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–0–
20254–3–
20240–2–
20231479%10–
20223–5–
20210–6–
20208–19–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers10221.75 / 5
Casino Guru179–
Trustpilot–121.9 / 5
CasinoReviews5––
latestcasinobonuses.bet–2–

Block 13

Latest complaints and reviews

The newest records about Justspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Unresolved

    AskGamblers

  • Complaint

    Withdrawal refused

    Unresolved

    Finland · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Norway · Casino Guru

  • Review

    0.5 of 5 stars

    AskGamblers

  • Review

    1.0 of 5 stars

    Sweden · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Justspin Casino

Who owns Justspin Casino?

Justspin Casino is operated by BP Group Limited and runs under the PressEnter Partners affiliate programme.

Is Justspin Casino licensed?

Yes. Justspin Casino holds a licence from Malta Gaming Authority.

When was Justspin Casino founded?

Justspin Casino launched in 2019.

Which currencies does Justspin Casino accept?

Currencies listed for Justspin Casino: Euros, US dollars, Australian dollars, Canadian dollars, Norwegian kroner. Its site is available in 7 languages: English, Finnish, Norwegian, Japanese and 3 more.

What welcome bonuses does Justspin Casino offer?

6 welcome offers are listed for Justspin Casino. The first on the list is “100% up to €100, 4th Deposit Bonus at Justspin Casino”, with a 50× wagering requirement.

Which countries is Justspin Casino available in?

Justspin Casino is listed in 9 markets: Australia, Belgium, Canada, Finland, France, Germany, Japan, Norway and 1 more.

Which payment methods does Justspin Casino accept in Poland?

The Justspin Casino cashier for Poland lists 5 payment methods: AstroPay, Jeton, Mastercard, MiFinity, Visa.

What bonuses and promotions does Justspin Casino run in Poland?

We read 3 live offers for Poland on the Justspin Casino site itself.

Does Justspin Casino have a loyalty programme in Poland?

Yes. Its loyalty programme for Poland has 3 tiers.

What do players say about Justspin Casino?

Players have filed 32 complaints and written 45 reviews about Justspin Casino. Players rate Justspin Casino 1.83 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Justspin Casino?

“Account blocked” – 28% of the 32 complaints about Justspin Casino with a labelled problem. Followed by “Withdrawal delay” (25%) and “Withdrawal refused” (6.3%).

Do players report withdrawal problems at Justspin Casino?

Withdrawals are the topic of 11 complaints about Justspin Casino: 34% of the 32 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.

Does Justspin Casino resolve player complaints?

72% of the 32 complaints about Justspin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Justspin Casino is 1,113th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Justspin Casino?

Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 20% of the rated reviews give four or five stars, and 73% give one or two.

How many complaints has Justspin Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Justspin Casino.

Where do Justspin Casino’s players come from?

The countries named most often in complaints and reviews about Justspin Casino are Finland (33%), Sweden (18%) and Canada (10%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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