Casino profile

CASHPOINT Casino

Player complaints and reviews about CASHPOINT Casino, plus its operator (Cashpoint Partners), licences and welcome offers.

cashpoint.com

About

CASHPOINT Casino belongs to the Cashpoint Partners affiliate programme. The site launched in 1996. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 10 languages, including Danish, English, German, Italian. 15 account currencies are listed, including Australian dollars, Canadian dollars, Swiss francs, Czech Republic korunas.

CASHPOINT Casino is listed in 13 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Player Intelligence

62 records

What players report about CASHPOINT Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.8 / 5

Trustpilot 1.8

GEO markets

Countries stated on 87% of records

CASHPOINT Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CASHPOINT Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 8 complaints and 54 reviews about CASHPOINT Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted no reviews.

Reviewers give CASHPOINT Casino 1.31 out of 5 on average over 54 rated reviews, against 3.44 across all brands. 7.4% of the ratings are four or five stars, and 91% are one or two. The review sites’ own scores average 1.8 out of 5 on one site. By that score, CASHPOINT Casino ranks 3,870th of 4,287 rated casinos. The most common criticism concerns “Customer support” (27 reviews), “Withdrawals” (19 reviews) and “Bonuses” (11 reviews).

The countries players state most often are Denmark (69%), Austria (19%) and Germany (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about CASHPOINT Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2015201620172018201920202021202220232024

Complaints count

Period	Value
2015	1
2016	2
2017	0
2018	1
2019	1
2020	0
2021	0
2022	0
2023	0
2024	3

Block 02

Complaint categories

Other75%6
Deposit13%1
Withdrawal13%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved50%4
Unresolved50%4

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201420152016201720182019202020212022202320242025

Reviews count

Period	Value
2014	3
2015	5
2016	6
2017	5
2018	3
2019	2
2020	7
2021	8
2022	5
2023	4
2024	1
2025	5

Block 05

Review stars

How the rated reviews split by star.

5 stars3.7%2
4 stars3.7%2
3 stars1.9%1
2 stars1.9%1
1 star89%48

Share of 54 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Bonuses4.1%2
Customer support4.1%2
Games2%1
KYC / verification2%1
Other2%1
Sportsbook2%1

Share of the 49 reviews that name at least one aspect.reviews

Criticised

Customer support55%27
Withdrawals39%19
Bonuses22%11
Trust & licence18%9
Website & app14%7
Account10%5

Share of the 49 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.17

1.5

1.6

201420152016201720182019202020212022202320242025

Rating history

Period	Value
2014	1
2015	1
2016	1.17
2017	2
2018	1
2019	1
2020	1
2021	1.5
2022	1
2023	2
2024	1
2025	1.6

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Denmark69%37
Austria19%10
Germany11%6
Iceland1.9%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	5	–
2024	3	–	1	–
2023	0	–	4	–
2022	0	–	5	–
2021	0	–	8	–
2020	0	–	7	–
2019	1	–	2	–
2018	1	–	3	–
2017	0	–	5	–
2016	2	–	6	–
2015	1	–	5	–
2014	0	–	3	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	54	1.8 / 5
CasinoReviews	4	–	–
AskGamblers	2	–	–
Casinomeister	2	–	–

Block 11

Latest complaints and reviews

The newest records about CASHPOINT Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewJun 27, 2025
1.0 of 5 stars
Germany · Trustpilot
ReviewJun 4, 2025
4.0 of 5 stars
Denmark · Trustpilot
ComplaintOct 4, 2024
Other
Unresolved
Casinomeister
ComplaintOct 3, 2024
Other
Unresolved
Casinomeister
ComplaintAug 8, 2018
Sports bets
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about CASHPOINT Casino

Which affiliate programme runs CASHPOINT Casino?

CASHPOINT Casino runs under the Cashpoint Partners affiliate programme.

Is CASHPOINT Casino licensed?

Yes. CASHPOINT Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was CASHPOINT Casino founded?

CASHPOINT Casino launched in 1996.

Which currencies does CASHPOINT Casino accept?

Currencies listed for CASHPOINT Casino: Australian dollars, Canadian dollars, Swiss francs, Czech Republic korunas, Danish krone, Euros, British pounds sterling, Hong Kong dollars and 7 more. Its site is available in 10 languages: Danish, English, German, Italian and 6 more.

Which countries is CASHPOINT Casino available in?

CASHPOINT Casino is listed in 13 markets: Australia, Belgium, Canada, Czechia, France, Germany, Italy, Japan and 5 more.

What do players say about CASHPOINT Casino?

Players have filed 8 complaints and written 54 reviews about CASHPOINT Casino. Players rate CASHPOINT Casino 1.8 out of 5 on average on the 1 site that publishes a rating.