500% up to €500 at NeonVegas Casino
- Bonus
- 500%
- Max bonus
- €500
- Min deposit
- €100
- Wagering
- 20xb
Wagering applies to the bonus amount.
Casino profile
NeonVegas Casino
Player complaints and reviews about NeonVegas Casino, plus its operator (PressEnter Partners), licences and welcome offers.
neonvegas.com
Profile
- Website
- neonvegas.com
- Established
- 2020
- Operator
- PressEnter Partnersaffiliate programme
- Company
- BP Group Limited
- Licences
- Languages
- English
- Finnish
- Norwegian
- German
- Polish
- French
- Currencies
- Euros
- US dollars
- Norwegian kroner
- Canadian dollars
- New Zealand dollars
About
NeonVegas Casino belongs to the PressEnter Partners affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Norwegian, German. 5 account currencies are listed, including Euros, US dollars, Norwegian kroner, Canadian dollars. We list 5 welcome offers.
NeonVegas Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the NeonVegas Casino site for Poland, we found 5 promotions and a loyalty programme with 3 tiers. In Poland, NeonVegas Casino accepts 5 payment methods, among them AstroPay, Jeton, Mastercard and MiFinity.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 5,000 kr and 200 extra spins
- Bonus
- 100%
- Max bonus
- 5,000 kr
- Free spins
- 200
- Min deposit
- 250 kr
- Wagering
- 40x bonus + deposit
- Max bet
- 50 kr
Wagering applies to deposit plus bonus.
100% up to €300
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €25
- Wagering
- 40x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
100% up to 1,000 zł
- Bonus
- 100%
- Max bonus
- 1,000 zł
- Min deposit
- 125 zł
- Wagering
- 40x bonus + deposit
- Max bet
- 25 zł
Wagering applies to deposit plus bonus.
100% up to C$200
- Bonus
- 100%
- Max bonus
- C$200
- Min deposit
- C$25
- Wagering
- 40x bonus + deposit
- Max bet
- C$5
Wagering applies to deposit plus bonus.
Promotions
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
KARTA NEON
Trzy karty. Jedno odkrycie. Odblokuj ekskluzywne oferty w każdą niedzielę.
OFERTA POWITALNA 100%!
Rozpocznij swoją przygodę z BRAND i zgarnij 100% bonus powitalny do 1000zł. Zanurz się w szerokiej gamie gier, w tym najnowszych wydań, i podnieś swoje wrażenia z gry.
PIĄTKOWY PULS
Światła miasta, jeden kanał albo oba do 35 czystych spinów na sygnale!
POTRÓJNEGO WZROSTU
Zanurz się w trzech neonowo naładowanych ofertach tego tygodnia i rozświetl swoją rozgrywkę!
TRYB NEON: SPINY WŁĄCZONE
Gdy miejskie światła ożywają, spiny ruszają razem z nimi.
W ten weekend w NeonVegas eleganckie darmowe spiny do 4 zł mogą pojawić się niespodziewanie podczas gry w wybrane sloty Pragmatic Play. Bez liczników, bez hałasu – tylko płynne nagrody w idealnym…
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
MENEDŻER OSOBISTYCH KONT VIP
Menedżer kont VIP zostanie przydzielony i będzie odpowiedzialny za zapewnianie najwyższego poziomu usług przez całą dobę.
- 2
SPERSONALIZOWANE OFERTY
Oferujemy wyjątkowe, dostosowane do Ciebie promocje i bonusy. Będziesz na bieżąco otrzymywać informacje o przyszłych ekscytujących wydarzeniach.
- 3
SZYBSZE WYPŁATY
Zapewniamy Ci maksymalny komfort poprzez system do szybkich i priorytetowych wypłat oraz możliwość zgłaszania zapytań o płatności za pośrednictwem Twojego menedżera konta VIP.
Payment methods
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| AstroPay | – | E-wallet | – | – | – |
| Jeton | – | E-wallet | – | – | – |
| Mastercard | – | Card | – | – | – |
| MiFinity | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
AstroPay
E-wallet
–
Jeton
E-wallet
–
Mastercard
Card
–
MiFinity
E-wallet
–
Visa
Card
–
Player Intelligence
74 records
What players report about NeonVegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
29
93% resolved, of those with a known outcome
Total reviews
45
Across all review sites
Player rating
1.5 / 5
Trustpilot 1.5
GEO markets
13
Countries stated on 89% of records
NeonVegas Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about NeonVegas Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 29 complaints and 45 reviews about NeonVegas Casino on 5 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 3 reviews.
The problem players report most often is “Account blocked”: 29% of the 28 complaints with a labelled problem. Next come “Withdrawal delay” (29%) and “Account closed” (11%). Complaints about “Account” make up 41% of those with a topic, against 15% across all brands.
Of the 29 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts NeonVegas Casino 258th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.
Reviewers give NeonVegas Casino 1.44 out of 5 on average over 45 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 89% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, NeonVegas Casino ranks 4,024th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (25 reviews), “Bonuses” (18 reviews) and “Trust & licence” (15 reviews).
The countries players state most often are Finland (23%), Norway (15%) and New Zealand (14%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.
Ask the AI analyst about NeonVegas Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
202020212022202320242025
| Period | Value |
|---|---|
| 2020 | 3 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 10 |
| 2024 | 4 |
| 2025 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account blocked29%8
- Withdrawal delay29%8
- Account closed11%3
- Withdrawal refused11%3
- Wagering terms7.1%2
- Registration3.6%1
- Bonus not credited3.6%1
- Self-exclusion3.6%1
- Other problems3.6%1
Block 03
Complaint categories
- Account41%12
- Withdrawal38%11
- Bonus10%3
- Payments & refunds3.4%1
- Responsible gambling3.4%1
- Technical3.4%1
Block 04
Complaint status
- Resolved93%27
- Unresolved6.9%2
Block 05
NeonVegas Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | NeonVegas Casino | All brands |
|---|---|---|
| Complaints resolved | 93% | 59% |
| Average review rating | 1.44 | 3.44 |
| Complaints per 100 reviews | 64.4 | 26.4 |
| Share of “Account” complaints | 41% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
11
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 9 |
| 2021 | 4 |
| 2022 | 9 |
| 2023 | 7 |
| 2024 | 11 |
| 2025 | 3 |
| 2026 | 2 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars6.7%3
- 4 stars4.4%2
- 2 stars4.4%2
- 1 star84%38
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals9.3%4
- Games4.7%2
- Customer support4.7%2
- Bonuses2.3%1
- VIP & loyalty2.3%1
Criticised
- Withdrawals58%25
- Bonuses42%18
- Trust & licence35%15
- Customer support21%9
- Fairness & RTP14%6
- KYC / verification14%6
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.75
1.89
1
1.45
2.33
1
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 1.75 |
| 2022 | 1.89 |
| 2023 | 1 |
| 2024 | 1.45 |
| 2025 | 2.33 |
| 2026 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Finland23%15
- Norway15%10
- New Zealand14%9
- Netherlands11%7
- Germany9.1%6
- Sweden9.1%6
- Canada6.1%4
- Austria4.5%3
- Hungary3%2
- Spain1.5%1
- Other countries4.5%3
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 2 | – |
| 2025 | 3 | – | 3 | – |
| 2024 | 4 | – | 11 | – |
| 2023 | 10 | 100% | 7 | – |
| 2022 | 4 | – | 9 | – |
| 2021 | 5 | – | 4 | – |
| 2020 | 3 | – | 9 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 41 | 1.5 / 5 |
| Casino Guru | 20 | 4 | – |
| CasinoReviews | 6 | – | – |
| AskGamblers | 2 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about NeonVegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Norway · Trustpilot
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Complaint
Withdrawal refused
Unresolved - Complaint
Withdrawal delay
ResolvedNew Zealand · CasinoReviews
- Complaint
Payments & refunds
Resolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about NeonVegas Casino
Who owns NeonVegas Casino?
NeonVegas Casino is operated by BP Group Limited and runs under the PressEnter Partners affiliate programme.
Is NeonVegas Casino licensed?
Yes. NeonVegas Casino holds a licence from Malta Gaming Authority.
When was NeonVegas Casino founded?
NeonVegas Casino launched in 2020.
Which currencies does NeonVegas Casino accept?
Currencies listed for NeonVegas Casino: Euros, US dollars, Norwegian kroner, Canadian dollars, New Zealand dollars. Its site is available in 6 languages: English, Finnish, Norwegian, German and 2 more.
What welcome bonuses does NeonVegas Casino offer?
5 welcome offers are listed for NeonVegas Casino. The first on the list is “500% up to €500 at NeonVegas Casino”, with a 20× wagering requirement.
Which countries is NeonVegas Casino available in?
NeonVegas Casino is listed in 8 markets: Belgium, Canada, Finland, France, Germany, New Zealand, Norway, Poland.
Which payment methods does NeonVegas Casino accept in Poland?
The NeonVegas Casino cashier for Poland lists 5 payment methods: AstroPay, Jeton, Mastercard, MiFinity, Visa.
What bonuses and promotions does NeonVegas Casino run in Poland?
We read 5 live offers for Poland on the NeonVegas Casino site itself.
Does NeonVegas Casino have a loyalty programme in Poland?
Yes. Its loyalty programme for Poland has 3 tiers.
What do players say about NeonVegas Casino?
Players have filed 29 complaints and written 45 reviews about NeonVegas Casino. Players rate NeonVegas Casino 1.5 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at NeonVegas Casino?
“Account blocked” – 29% of the 28 complaints about NeonVegas Casino with a labelled problem. Followed by “Withdrawal delay” (29%) and “Account closed” (11%).
Do players report withdrawal problems at NeonVegas Casino?
Withdrawals are the topic of 11 complaints about NeonVegas Casino: 38% of the 29 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.
Does NeonVegas Casino resolve player complaints?
93% of the 29 complaints about NeonVegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, NeonVegas Casino is 258th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about NeonVegas Casino?
Criticised most: “Withdrawals”, “Bonuses” and “Trust & licence”. 11% of the rated reviews give four or five stars, and 89% give one or two.
How many complaints has NeonVegas Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about NeonVegas Casino.
Where do NeonVegas Casino’s players come from?
The countries named most often in complaints and reviews about NeonVegas Casino are Finland (23%), Norway (15%) and New Zealand (14%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with NeonVegas Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of NeonVegas Casino.
