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Casino profile

Roby Casino

Player complaints and reviews about Roby Casino, plus its operator (Roby Affiliates), licences and welcome offers.

robycasino.com
Capture of the Roby Casino website

About

Roby Casino belongs to the Roby Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, German, Finnish, Hungarian. 20 account currencies are listed, including Euros, Australian dollars, Bitcoin, Binance Coin. We list 4 welcome offers.

Roby Casino is listed in 17 markets, among them Canada, Germany, Australia and Spain. In Finland, Roby Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    20 – 5000

  • USDTERC20

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • USDTSolana

    Cryptocurrency

    20 – 5000

  • USDTBEP20

    Cryptocurrency

    20 – 5000

  • USDTTRC20

    Cryptocurrency

    20 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tron

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • BNB

    Cryptocurrency

    20 – 5000

  • Dogecoin

    Cryptocurrency

    20 – 5000

  • Solana

    Cryptocurrency

    20 – 5000

  • USDCSolana

    Cryptocurrency

    20 – 5000

  • Cardano

    Cryptocurrency

    20 – 5000

  • MiFinity

    E-wallet

    20 – 2500

  • Neteller

    E-wallet

    20 – 5000

  • Pay by Card

    Card

    20 – 2000

  • Paysafecard

    Voucher

    20 – 1000

  • Rapid Transfer

    Bank transfer

    20 – 5000

  • Revolut

    E-wallet

    20 – 5000

  • Skrill

    E-wallet

    20 – 5000

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player Intelligence

194 records

What players report about Roby Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

124

98% resolved, of those with a known outcome

Total reviews

70

Across all review sites

Player rating

1.8 / 5

Trustpilot 1.8

GEO markets

23

Countries stated on 92% of records

Roby Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Roby Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 124 complaints and 70 reviews about Roby Casino on 3 sites. In the 12 months to November 5, 2026, they filed 42 complaints and posted 28 reviews. That is 33% fewer complaints than in the 12 months before (63). Reviews are down 32% on the 12 months before (41). The average review rating rose from 1.54 to 1.79 out of 5 year on year. Of the complaints with a known outcome, 95% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 63% of the 122 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Account closed” (5.7%). Complaints about “Withdrawal” make up 65% of those with a topic, against 29% across all brands.

Of the 121 complaints with a known outcome, 98% were resolved, against 59% across all brands. That puts Roby Casino 92nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 99%.

Reviewers give Roby Casino 1.64 out of 5 on average over 70 rated reviews, against 3.44 across all brands. 14% of the ratings are four or five stars, and 84% are one or two. The review sites’ own scores average 1.8 out of 5 on one site. By that score, Roby Casino ranks 3,870th of 4,287 rated casinos. Reviewers most often praise “Customer support” (8 reviews) and “Games” (6 reviews). The most common criticism concerns “Withdrawals” (42 reviews), “Customer support” (26 reviews) and “Bonuses” (14 reviews).

The countries players state most often are Germany (26%), Greece (8.4%) and Canada (7.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Roby Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Customer support appears to be a significant area of concern for players. Payments also receive substantially more negative than positive feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay63%77
  • Self-exclusion13%16
  • Account closed5.7%7
  • Account not closed on request4.9%6
  • Bonus not credited2.5%3
  • Documents rejected or requested again2.5%3
  • Verification delay1.6%2
  • Withdrawal limits1.6%2
  • Other problems4.9%6
Share of the 122 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal65%81
  • Responsible gambling13%16
  • Account11%14
  • KYC / verification4.8%6
  • Bonus2.4%3
  • Other1.6%2
  • Deposit0.8%1
  • Payments & refunds0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%118
  • Unresolved2.4%3
  • Open1.6%2
  • Closed without an outcome0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Roby Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Roby Casino against the market
MeasureRoby CasinoAll brands
Complaints resolved98%59%
Average review rating1.643.44
Complaints per 100 reviews177.126.4
Share of “Withdrawal” complaints65%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars10%7
  • 4 stars4.3%3
  • 3 stars1.4%1
  • 2 stars8.6%6
  • 1 star76%53
Share of 70 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support12%8
  • Games8.7%6
  • Bonuses4.3%3
  • KYC / verification2.9%2
  • Website & app2.9%2
  • Fairness & RTP1.4%1
Share of the 69 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals61%42
  • Customer support38%26
  • Bonuses20%14
  • Account14%10
  • Fairness & RTP13%9
  • Trust & licence13%9
Share of the 69 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany26%47
  • Greece8.4%15
  • Canada7.8%14
  • Italy7.8%14
  • Spain7.3%13
  • France7.3%13
  • Switzerland5.6%10
  • Finland5.6%10
  • Austria5%9
  • Ireland2.8%5
  • Other countries16%29
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263497%211.57
20257599%431.65
202412100%6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru10211–
Trustpilot–591.8 / 5
AskGamblers22––

Block 13

Latest complaints and reviews

The newest records about Roby Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Brazil · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Account not closed on request

    Open

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Self-exclusion

    Unresolved

    Germany · AskGamblers

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Roby Casino

Who owns Roby Casino?

Roby Casino is operated by NovaForge Ltd and runs under the Roby Affiliates affiliate programme.

Is Roby Casino licensed?

Yes. Roby Casino holds a licence from Anjouan Gaming Board.

When was Roby Casino founded?

Roby Casino launched in 2024.

Which currencies does Roby Casino accept?

Currencies listed for Roby Casino: Euros, Australian dollars, Bitcoin, Binance Coin, Ethereum, Tether, Litecoin, Dogecoin and 12 more. Its site is available in 10 languages: English, German, Finnish, Hungarian and 6 more.

What welcome bonuses does Roby Casino offer?

4 welcome offers are listed for Roby Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at Roby Casino”, with a 35× wagering requirement.

Which countries is Roby Casino available in?

Roby Casino is listed in 17 markets: Australia, Austria, Brazil, Canada, Chile, Czechia, Finland, Germany and 9 more.

Which payment methods does Roby Casino accept in Finland?

The Roby Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Roby Casino in Finland?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Bank Transfer.

What do players say about Roby Casino?

Players have filed 124 complaints and written 70 reviews about Roby Casino. Players rate Roby Casino 1.8 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Roby Casino?

“Withdrawal delay” – 63% of the 122 complaints about Roby Casino with a labelled problem. Followed by “Self-exclusion” (13%) and “Account closed” (5.7%).

Do players report withdrawal problems at Roby Casino?

Withdrawals are the topic of 81 complaints about Roby Casino: 65% of the 124 with a topic. The most common withdrawal problem is “Withdrawal delay” (95% of them). Of the withdrawal complaints with a known outcome, 99% were resolved.

Does Roby Casino resolve player complaints?

98% of the 121 complaints about Roby Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Roby Casino is 92nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Roby Casino?

Praised most: “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 14% of the rated reviews give four or five stars, and 84% give one or two.

How many complaints has Roby Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 42 complaints about Roby Casino. That is 33% fewer than in the 12 months before, when there were 63.

Where do Roby Casino’s players come from?

The countries named most often in complaints and reviews about Roby Casino are Germany (26%), Greece (8.4%) and Canada (7.8%).