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Casino profile

JeetCity Casino in Germany

Player complaints and reviews about JeetCity Casino, plus its operator (Moon Partners), licences and welcome offers.

jeetcity.com
jeetcity.com
Capture of the JeetCity Casino website

Profile

Website
jeetcity.com
Established
2022
Operator
Moon Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Norwegian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Brazilian reals
  • Indian rupees
  • Hungarian forints
  • Philippine pesos
  • Bitcoin
  • Litecoin
  • USD Coin
  • Tether
  • Binance Coin
  • Bitcoin Cash Show more

About

On the JeetCity Casino site for Germany, we found 11 tournaments.

JeetCity Casino belongs to the Moon Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, French, German, Italian. 17 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

25 records

25 of the 911 records about JeetCity Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

20

Across all review sites

Player rating

3.6 / 5

20 ratings by these players

Share of all records

2.7%

of 911 about JeetCity Casino

What players in Germany say about JeetCity Casino

Players in Germany have filed 5 complaints and written 20 reviews about JeetCity Casino. That is 2.7% of the 911 records about it from every market. Complaints make up 20% of their records, against 5.7% across all markets. Their reviews rate it 3.6 out of 5 on average (20 ratings), against 4.04 across all markets. 30% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Account not closed on request”: 40% of 5 complaints with a labelled problem (24% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 1 complaint and 5 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about JeetCity Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records20%5.7%
Resolved, of complaints with a known outcome100%84%
Average review rating, out of 53.64.04
Reviews rated 1–2 stars30%20%
Account not closed on request, of labelled complaints40%24%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Withdrawal40%2
  • Responsible gambling20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars45%9
  • 4 stars25%5
  • 2 stars5%1
  • 1 star25%5
Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support50%10
  • Withdrawals35%7
  • Bonuses25%5
  • Games25%5
  • Fairness & RTP20%4
  • Website & app20%4
Share of the 20 reviews that name at least one aspect.reviews

Criticised

  • KYC / verification20%4
  • Bonuses15%3
  • Fairness & RTP15%3
  • Withdrawals15%3
  • Customer support5%1
Share of the 20 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–4–
20253–5–
20241–5–
20230–4–
20220–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru511–
Trustpilot–9–

Block 09

Latest complaints and reviews

The newest records about JeetCity Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about JeetCity Casino in Germany

Does JeetCity Casino run tournaments in Germany?

Yes. The JeetCity Casino site for Germany lists 11 tournaments.

How many complaints and reviews about JeetCity Casino come from players in Germany?

25 of the 911 complaints and reviews about JeetCity Casino come from players in Germany. Across all its markets, 50 complaints have a known outcome, and 84% of them were resolved.

Who owns JeetCity Casino?

JeetCity Casino is operated by Novatrix SRL and runs under the Moon Partners affiliate programme.

Is JeetCity Casino licensed?

Yes. JeetCity Casino holds a licence from Tobique Gaming Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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