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Casino profile

JeetCity Casino in Canada

Player complaints and reviews about JeetCity Casino, plus its operator (Moon Partners), licences and welcome offers.

jeetcity.com
jeetcity.com
Capture of the JeetCity Casino website

Profile

Website
jeetcity.com
Established
2022
Operator
Moon Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Norwegian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Brazilian reals
  • Indian rupees
  • Hungarian forints
  • Philippine pesos
  • Bitcoin
  • Litecoin
  • USD Coin
  • Tether
  • Binance Coin
  • Bitcoin Cash Show more

About

On the JeetCity Casino site for Canada, we found 8 tournaments.

JeetCity Casino belongs to the Moon Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, French, German, Italian. 17 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

122 records

122 of the 911 records about JeetCity Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

12

83% resolved, of those with a known outcome

Total reviews

110

Across all review sites

Player rating

3.62 / 5

110 ratings by these players

Share of all records

13%

of 911 about JeetCity Casino

What players in Canada say about JeetCity Casino

Players in Canada have filed 12 complaints and written 110 reviews about JeetCity Casino. That is 13% of the 911 records about it from every market. Complaints make up 9.8% of their records, against 5.7% across all markets. Their reviews rate it 3.62 out of 5 on average (110 ratings), against 4.04 across all markets. 31% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Account not closed on request”: 42% of 12 complaints with a labelled problem (24% across all markets). 83% of their 12 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 5 complaints and 40 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about JeetCity Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records9.8%5.7%
Resolved, of complaints with a known outcome83%84%
Average review rating, out of 53.624.04
Reviews rated 1–2 stars31%20%
Account not closed on request, of labelled complaints42%24%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account not closed on request42%5
  • Self-exclusion17%2
  • Account blocked8.3%1
  • Gambling limits8.3%1
  • Wrong calculation8.3%1
  • Withdrawal delay8.3%1
  • Withdrawal refused8.3%1
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account50%6
  • Responsible gambling25%3
  • Withdrawal17%2
  • Technical8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%10
  • Unresolved17%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars55%60
  • 4 stars14%15
  • 3 stars0.9%1
  • 2 stars0.9%1
  • 1 star30%33
Share of 110 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%30
  • Withdrawals29%29
  • Customer support28%28
  • Bonuses20%20
  • Website & app15%15
  • Fairness & RTP14%14
Share of the 100 reviews that name at least one aspect.reviews

Criticised

  • Customer support21%21
  • Account18%18
  • Responsible gambling12%12
  • Withdrawals12%12
  • Bonuses9%9
  • Fairness & RTP8%8
Share of the 100 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–303.17
20256–523.54
20240–264.35
20231–1–
20220–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–90–
Casino Guru1220–

Block 11

Latest complaints and reviews

The newest records about JeetCity Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    Canada · Casino Guru

  • Complaint

    Gambling limits

    Resolved

    Canada · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Canada · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about JeetCity Casino in Canada

Does JeetCity Casino run tournaments in Canada?

Yes. The JeetCity Casino site for Canada lists 8 tournaments.

How many complaints and reviews about JeetCity Casino come from players in Canada?

122 of the 911 complaints and reviews about JeetCity Casino come from players in Canada. Across all its markets, 50 complaints have a known outcome, and 84% of them were resolved.

Who owns JeetCity Casino?

JeetCity Casino is operated by Novatrix SRL and runs under the Moon Partners affiliate programme.

Is JeetCity Casino licensed?

Yes. JeetCity Casino holds a licence from Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with JeetCity Casino, and ones players rate about the same.