igamingcpo.com

Casino profile

WSM Casino

Player complaints and reviews about WSM Casino, plus its operator (WSM Affilaites), licences and welcome offers.

wsmcasino.com
wsmcasino.com
Capture of the WSM Casino website

Profile

Website
wsmcasino.com
Established
2023
Operator
WSM Affilaitesaffiliate programme
Company
MIBS N.V. Casinos
Licences
Languages
  • English
  • German
  • Spanish
  • French
  • Czech
  • Finnish
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Japanese
  • Turkish
  • Norwegian
  • Chinese
  • Arabic
  • Korean
  • Vietnamese
  • Thai
Currencies
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • TRON
  • Ripple
  • ADA
  • Binance Coin
  • Euros
  • US dollars

About

WSM Casino belongs to the WSM Affilaites affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 21 languages, including English, German, Spanish, French. 12 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list 3 welcome offers.

WSM Casino is listed in 16 markets, among them Germany, France, Belgium and Spain. On the WSM Casino site for United Arab Emirates, we found 9 promotions.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

282 records

What players report about WSM Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

80% resolved, of those with a known outcome

Total reviews

272

Across all review sites

Player rating

4.25 / 5

Trustpilot 3.8 · AskGamblers 4.7

GEO markets

47

Countries stated on 93% of records

WSM Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about WSM Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 10 complaints and 272 reviews about WSM Casino on 4 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted no reviews. Reviews are down 100% on the 12 months before (159).

The problem players report most often is “Account closed”: 50% of the 10 complaints with a labelled problem. Next come “Account blocked” (10%) and “Unfair terms” (10%). Complaints about “Account” make up 60% of those with a topic, against 15% across all brands.

Of the 10 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts WSM Casino 822nd of 1,917 casinos with at least 10 such complaints.

Reviewers give WSM Casino 3.72 out of 5 on average over 272 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, WSM Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Games” (109 reviews), “Website & app” (51 reviews) and “Withdrawals” (36 reviews). The most common criticism concerns “Website & app” (46 reviews), “Withdrawals” (35 reviews) and “Bonuses” (31 reviews).

The countries players state most often are United States (15%), United Kingdom (9.2%) and Canada (8.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about WSM Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed50%5
  • Account blocked10%1
  • Unfair terms10%1
  • Self-exclusion10%1
  • Withdrawal delay10%1
  • Withdrawal refused10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account60%6
  • Withdrawal20%2
  • Other10%1
  • Responsible gambling10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%8
  • Unresolved20%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

WSM Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

WSM Casino against the market
MeasureWSM CasinoAll brands
Complaints resolved80%59%
Average review rating3.723.44
Complaints per 100 reviews3.726.4
Share of “Account” complaints60%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars46%125
  • 4 stars15%40
  • 3 stars22%59
  • 2 stars0.7%2
  • 1 star17%46
Share of 272 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games42%109
  • Website & app20%51
  • Withdrawals14%36
  • Deposits & payment methods12%31
  • Bonuses7.3%19
  • VIP & loyalty7.3%19
Share of the 260 reviews that name at least one aspect.reviews

Criticised

  • Website & app18%46
  • Withdrawals13%35
  • Bonuses12%31
  • Customer support12%31
  • Trust & licence11%29
  • Games8.5%22
Share of the 260 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States15%38
  • United Kingdom9.2%24
  • Canada8.8%23
  • France7.6%20
  • Germany7.3%19
  • Australia6.1%16
  • Italy4.2%11
  • Sweden3.1%8
  • Spain2.7%7
  • Netherlands2.7%7
  • Other countries34%89
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20257–1353.91
20242–1373.53

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2623.8 / 5
AskGamblers8104.7 / 5
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about WSM Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about WSM Casino

Who owns WSM Casino?

WSM Casino is operated by MIBS N.V. Casinos and runs under the WSM Affilaites affiliate programme.

Is WSM Casino licensed?

Yes. WSM Casino holds a licence from Curacao Gaming Control Board.

When was WSM Casino founded?

WSM Casino launched in 2023.

Which currencies does WSM Casino accept?

Currencies listed for WSM Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, TRON, Ripple and 4 more. Its site is available in 21 languages: English, German, Spanish, French and 17 more.

What welcome bonuses does WSM Casino offer?

3 welcome offers are listed for WSM Casino. The first on the list is “200% up to $25,000 and up to 50 extra spins”, with a 60× wagering requirement.

Which countries is WSM Casino available in?

WSM Casino is listed in 16 markets: Belgium, China, Finland, France, Germany, Italy, Japan, Poland and 8 more.

What bonuses and promotions does WSM Casino run in United Arab Emirates?

We read 9 live offers for United Arab Emirates on the WSM Casino site itself.

What do players say about WSM Casino?

Players have filed 10 complaints and written 272 reviews about WSM Casino. Players rate WSM Casino 4.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at WSM Casino?

“Account closed” – 50% of the 10 complaints about WSM Casino with a labelled problem. Followed by “Account blocked” (10%) and “Unfair terms” (10%).

Do players report withdrawal problems at WSM Casino?

Withdrawals are the topic of 2 complaints about WSM Casino: 20% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does WSM Casino resolve player complaints?

80% of the 10 complaints about WSM Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, WSM Casino is 822nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about WSM Casino?

Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Website & app”, “Withdrawals” and “Bonuses”. 61% of the rated reviews give four or five stars, and 18% give one or two.

How many complaints has WSM Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about WSM Casino.

Where do WSM Casino’s players come from?

The countries named most often in complaints and reviews about WSM Casino are United States (15%), United Kingdom (9.2%) and Canada (8.8%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with WSM Casino, and ones players rate about the same.