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JeetCity Casino in Australia

Player complaints and reviews about JeetCity Casino, plus its operator (Moon Partners), licences and welcome offers.

jeetcity.com
Capture of the JeetCity Casino website

About

On the JeetCity Casino site for Australia, we found 10 tournaments and a loyalty programme with 3 tiers.

JeetCity Casino belongs to the Moon Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, French, German, Italian. 17 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    City Stroller

    3 Free Spins

  2. 2

    Concert Promoter

    20 Free Spins

  3. 3

    Mansion Owner

    75 Free Spins

Player complaints and reviews in Australia

403 records

403 of the 911 records about JeetCity Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

393

Across all review sites

Player rating

4.18 / 5

393 ratings by these players

Share of all records

44%

of 911 about JeetCity Casino

What players in Australia say about JeetCity Casino

Players in Australia have filed 10 complaints and written 393 reviews about JeetCity Casino. That is 44% of the 911 records about it from every market. Complaints make up 2.5% of their records, against 5.7% across all markets. Their reviews rate it 4.18 out of 5 on average (393 ratings), against 4.04 across all markets. 17% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Withdrawal delay”: 70% of 10 complaints with a labelled problem (27% across all markets). 100% of their 8 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 4 complaints and 295 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about JeetCity Casino in Australia, or compare the market with another one.

Australia and all markets
FigureAustraliaAll markets
Complaints among all records2.5%5.7%
Resolved, of complaints with a known outcome100%84%
Average review rating, out of 54.184.04
Reviews rated 1–2 stars17%20%
Withdrawal delay, of labelled complaints70%27%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay70%7
  • Account not closed on request10%1
  • Bonus winnings confiscated10%1
  • Deposit refund10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal70%7
  • Account10%1
  • Bonus10%1
  • Deposit10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%8
  • Closed without an outcome10%1
  • Open10%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars68%269
  • 4 stars13%50
  • 3 stars2%8
  • 2 stars1.5%6
  • 1 star15%60
Share of 393 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support45%154
  • Games38%130
  • Withdrawals23%79
  • Bonuses21%73
  • Website & app21%72
  • Trust & licence9.4%32
Share of the 341 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals11%38
  • Customer support7.6%26
  • Trust & licence5.6%19
  • Bonuses5.3%18
  • Account3.8%13
  • Fairness & RTP3.8%13
Share of the 341 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–2284.19
20253–1094.2
20242–554.11
20231–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–366–
Casino Guru1027–

Block 11

Latest complaints and reviews

The newest records about JeetCity Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Australia · Casino Guru

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Review

    2.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about JeetCity Casino in Australia

Does JeetCity Casino run tournaments and a loyalty programme in Australia?

Yes. The JeetCity Casino site for Australia lists 10 tournaments. Its loyalty programme for Australia has 3 tiers.

How many complaints and reviews about JeetCity Casino come from players in Australia?

403 of the 911 complaints and reviews about JeetCity Casino come from players in Australia. Across all its markets, 50 complaints have a known outcome, and 84% of them were resolved.

Who owns JeetCity Casino?

JeetCity Casino is operated by Novatrix SRL and runs under the Moon Partners affiliate programme.

Is JeetCity Casino licensed?

Yes. JeetCity Casino holds a licence from Tobique Gaming Commission.