igamingcpo.com
All casinos

Casino profile

Guts Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Guts Casino and its operator (Betsson Group Affiliates).

guts.com
guts.com
Capture of the Guts Casino website

Profile

Website
guts.com
Established
2013
Operator
Betsson Group Affiliatesaffiliate programme
Company
Zecure Gaming Limited
Licences
Languages
  • English
  • Norwegian
Currencies
  • Canadian dollars
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • New Zealand dollars
  • US dollars

About

Guts Casino is an online casino operating under the Betsson Group Affiliates affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages, among them English, Norwegian. Accounts can be held in 6 currencies — Canadian dollars, Euros, British pounds sterling, Norwegian kroner.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Promotions

13 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Sign-up requirements

3 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Username
  3. Password

Player Intelligence

292 records

What players report about Guts Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

63

75% resolved, of those with a known outcome

Total reviews

229

Across all review sites

Player rating

3.32 / 5

AskGamblers 3.35 · Trustpilot 2.3 · casino.ru 4.7 · affgambler.ru 2.25 · Tribuna 4.0

GEO markets

23

Countries stated on 38% of records

AI-generated summary of player reviews

Players appreciated the massive game library with well-known providers and the smooth operation of the games. They also liked the fast withdrawal process and fair bonuses with reasonable wagering requirements.

Players disliked that promotions are not as rewarding as they used to be and often require deposits. They also encountered technical issues and found the verification process messy, which affected their overall gameplay experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal27%17
  • KYC / verification16%10
  • Account13%8
  • Payments & refunds13%8
  • Bonus9.5%6
  • Deposit7.9%5
  • Other6.3%4
  • Technical4.8%3
  • Responsible gambling3.2%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved75%47
  • Unresolved25%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, casino.ru, affgambler.ru, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.