Thrills Casino: 10% Cashback Bonus on Mondays
- Bonus
- 10%
- Max bonus
- €100
Casino profile
Thrills Casino
Player complaints and reviews about Thrills Casino, plus its operator (Betsson Group Affiliates), licences and welcome offers.
thrills.com
Profile
- Website
- thrills.com
- Established
- 2013
- Operator
- Betsson Group Affiliatesaffiliate programme
- Company
- Zecure Gaming Limited
- Licences
- Languages
- English
- Finnish
- Currencies
- Euros
About
Thrills Casino belongs to the Betsson Group Affiliates affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages: English, Finnish. One account currency is listed: Euros. We list one welcome offer.
Thrills Casino is listed in one market, Finland.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
133 records
What players report about Thrills Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
28
72% resolved, of those with a known outcome
Total reviews
105
Across all review sites
Player rating
2.58 / 5
AskGamblers 3.25 · Trustpilot 1.9
GEO markets
5
Countries stated on 13% of records
Thrills Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Thrills Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 28 complaints and 105 reviews about Thrills Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 7 reviews.
The problem players report most often is “Account closed”: 17% of the 23 complaints with a labelled problem. Next come “Withdrawal delay” (17%) and “Withdrawal refused” (17%). Complaints about “Withdrawal” make up 39% of those with a topic, against 29% across all brands.
Of the 25 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Thrills Casino 1,108th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 50%.
Reviewers give Thrills Casino 3.2 out of 5 on average over 102 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 2.58 out of 5 across 2 sites. By that score, Thrills Casino ranks 3,109th of 4,286 rated casinos. Reviewers most often praise “Games” (60 reviews), “Bonuses” (37 reviews) and “Withdrawals” (32 reviews). The most common criticism concerns “Customer support” (24 reviews), “Bonuses” (22 reviews) and “Withdrawals” (15 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Thrills Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
17
201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 4 |
| 2016 | 17 |
| 2017 | 5 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account closed17%4
- Withdrawal delay17%4
- Withdrawal refused17%4
- Bonus winnings confiscated13%3
- Bonus not credited8.7%2
- Account blocked4.3%1
- Deposit not credited4.3%1
- Documents rejected or requested again4.3%1
- Other problems13%3
Block 03
Complaint categories
- Withdrawal39%11
- Account18%5
- Bonus18%5
- KYC / verification7.1%2
- Other7.1%2
- Deposit3.6%1
- Payments & refunds3.6%1
- Responsible gambling3.6%1
Block 04
Complaint status
- Resolved64%18
- Unresolved25%7
- No status published7.1%2
- Open3.6%1
Block 05
Thrills Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Thrills Casino | All brands |
|---|---|---|
| Complaints resolved | 72% | 59% |
| Average review rating | 3.2 | 3.44 |
| Complaints per 100 reviews | 26.7 | 26.4 |
| Share of “Withdrawal” complaints | 39% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
30
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 14 |
| 2015 | 19 |
| 2016 | 30 |
| 2017 | 20 |
| 2018 | 7 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 4 |
| 2026 | 4 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars40%41
- 4 stars21%21
- 3 stars4.9%5
- 2 stars8.8%9
- 1 star25%26
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games59%60
- Bonuses37%37
- Withdrawals32%32
- Website & app31%31
- Customer support25%25
- KYC / verification11%11
Criticised
- Customer support24%24
- Bonuses22%22
- Withdrawals15%15
- Fairness & RTP12%12
- Deposits & payment methods9.9%10
- Website & app7.9%8
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.36
3.66
2.88
3.15
3.65
4
4.13
0.75
0.88
2
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 4.36 |
| 2015 | 3.66 |
| 2016 | 2.88 |
| 2017 | 3.15 |
| 2018 | 3.65 |
| 2019 | 4 |
| 2020 | 4.13 |
| 2021 | 0 |
| 2022 | 0.75 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0.88 |
| 2026 | 2 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom47%8
- Germany18%3
- United States18%3
- Sweden12%2
- Finland5.9%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 4 | – |
| 2025 | 1 | – | 4 | – |
| 2022 | 0 | – | 2 | – |
| 2020 | 0 | – | 4 | – |
| 2019 | 0 | – | 1 | – |
| 2018 | 0 | – | 7 | – |
| 2017 | 5 | – | 20 | 3.15 |
| 2016 | 17 | 73% | 30 | 2.88 |
| 2015 | 4 | – | 19 | – |
| 2014 | 1 | – | 14 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 22 | 92 | 3.25 / 5 |
| Trustpilot | – | 13 | 1.9 / 5 |
| Casinomeister | 3 | – | – |
| CasinoReviews | 3 | – | – |
Block 13
Latest complaints and reviews
The newest records about Thrills Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Finland · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Complaint
Missing funds
- Complaint
Bonus winnings confiscated
Resolved - Complaint
Winnings voided
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Thrills Casino
Who owns Thrills Casino?
Thrills Casino is operated by Zecure Gaming Limited and runs under the Betsson Group Affiliates affiliate programme.
Is Thrills Casino licensed?
Yes. Thrills Casino holds a licence from Malta Gaming Authority.
When was Thrills Casino founded?
Thrills Casino launched in 2013.
Which currencies does Thrills Casino accept?
The one currency listed for Thrills Casino is Euros. Its site is available in 2 languages: English, Finnish.
What welcome bonuses does Thrills Casino offer?
One welcome offer is listed for Thrills Casino. The first on the list is “Thrills Casino: 10% Cashback Bonus on Mondays”.
Which countries is Thrills Casino available in?
Thrills Casino is listed in 1 market: Finland.
What do players say about Thrills Casino?
Players have filed 28 complaints and written 105 reviews about Thrills Casino. Players rate Thrills Casino 2.58 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Thrills Casino?
“Account closed” – 17% of the 23 complaints about Thrills Casino with a labelled problem. Followed by “Withdrawal delay” (17%) and “Withdrawal refused” (17%).
Do players report withdrawal problems at Thrills Casino?
Withdrawals are the topic of 11 complaints about Thrills Casino: 39% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (36% of them). Of the withdrawal complaints with a known outcome, 50% were resolved.
Does Thrills Casino resolve player complaints?
72% of the 25 complaints about Thrills Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Thrills Casino is 1,108th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Thrills Casino?
Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 61% of the rated reviews give four or five stars, and 34% give one or two.
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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