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Casino profile

GranaWin Casino in Portugal

Player complaints and reviews about GranaWin Casino, plus its operator (Playamo Partners), licences and welcome offers.

granawin.com
Capture of the GranaWin Casino website

About

GranaWin Casino belongs to the Playamo Partners affiliate programme. The site launched in 2024. It holds a licence from Kahnawake Gaming Commission. The interface is available in 13 languages, including English, Spanish, Portuguese, Hungarian. 53 account currencies are listed, including Argentine pesos, Azerbaijani manats, Thai baht, Bolivian bolivianos. We list 13 welcome offers.

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Portugal

27 records

27 of the 190 records about GranaWin Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

23

Across all review sites

Player rating

3.74 / 5

23 ratings by these players

Share of all records

14%

of 190 about GranaWin Casino

What players in Portugal say about GranaWin Casino

Players in Portugal have filed 4 complaints and written 23 reviews about GranaWin Casino. That is 14% of the 190 records about it from every market. Complaints make up 15% of their records, against 18% across all markets. Their reviews rate it 3.74 out of 5 on average (23 ratings), against 3.24 across all markets. 30% of their rated reviews give one or two stars; across all markets the share is 39%.

In the last 12 months: 4 complaints and 22 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about GranaWin Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records15%18%
Average review rating, out of 53.743.24
Reviews rated 1–2 stars30%39%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars65%15
  • 4 stars4.3%1
  • 1 star30%7
Share of 23 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–223.86
20250–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–22–
Casino Guru41–

Block 07

Latest complaints and reviews

The newest records about GranaWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Portugal · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about GranaWin Casino in Portugal

How many complaints and reviews about GranaWin Casino come from players in Portugal?

27 of the 190 complaints and reviews about GranaWin Casino come from players in Portugal. Across all its markets, 32 complaints have a known outcome, and 91% of them were resolved.

Who owns GranaWin Casino?

GranaWin Casino is operated by Starsten Limited and runs under the Playamo Partners affiliate programme.

Is GranaWin Casino licensed?

Yes. GranaWin Casino holds a licence from Kahnawake Gaming Commission.

When was GranaWin Casino founded?

GranaWin Casino launched in 2024.