igamingcpo.com

Casino profile

GranaWin Casino

Player complaints and reviews about GranaWin Casino, plus its operator (Playamo Partners), licences and welcome offers.

granawin.com
granawin.com
Capture of the GranaWin Casino website

Profile

Website
granawin.com
Established
2024
Operator
Playamo Partnersaffiliate programme
Company
Starsten Limited
Licences
Languages
  • English
  • Spanish
  • Portuguese
  • Hungarian
  • French
  • German
  • Italian
  • Czech
  • Greek
  • Polish
  • Norwegian
  • Japanese
  • Filipino
Currencies
  • Argentine pesos
  • Azerbaijani manats
  • Thai baht
  • Bolivian bolivianos
  • Venezuelan bolívars
  • Brazilian reals
  • Bulgarian leva
  • Canadian dollars
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Macedonian denari
  • Vietnamese dong
  • Egyptian pounds
  • Euros
  • Hungarian forints
  • Hong Kong dollars
  • Indian rupees
  • Japanese yen
  • Georgian laris
  • Honduran lempiras
  • Malaysian ringgits
  • Mexican pesos
  • Moldovan lei
  • New Taiwan dollars
  • New Zealand dollars
  • Norwegian kroner
  • Pakistani rupees
  • Peruvian nuevos soles
  • Uruguayan pesos
  • Philippine pesos
  • Guatemalan quetzals
  • South African Rand
  • Romanian lei
  • Indonesian rupiahs
  • Singapore dollars
  • Uzbekistan som
  • Swiss francs
  • Bangladeshi takas
  • Kazakhstani tenges
  • US dollars
  • South Korean won
  • Chinese yuan
  • Polish zlotys
  • Bitcoin
  • Ethereum
  • Tether
  • Binance Coin
  • Dogecoin
  • ADA
  • Ripple
  • Litecoin Show more

About

GranaWin Casino belongs to the Playamo Partners affiliate programme. The site launched in 2024. It holds a licence from Kahnawake Gaming Commission. The interface is available in 13 languages, including English, Spanish, Portuguese, Hungarian. 53 account currencies are listed, including Argentine pesos, Azerbaijani manats, Thai baht, Bolivian bolivianos. We list 13 welcome offers.

GranaWin Casino is listed in 36 markets, among them Canada, Germany, France and Belgium. On the GranaWin Casino site for Norway, we found 2 promotions and a loyalty programme with 2 tiers.

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    UEFA Champions League 9

    InnstillingerSpillekupong SingelMultispillLim inn en bestillingskode i boksen nedenforeller velg et utfall for å plassere et spillKasino LIVE kasino 12999.3% Gates of Olympus Super ScatterLogg innellerRegistrer degDemo898.9% 20 Boost HotLogg innellerRegistrer degDemo997.3% Burning Chilli XLogg innellerRegistrer degDemo46107.37% It's a

  2. 2

    Greece Super Cup 1

    LinjeFotballGreece Super CupTipping Greece Super

Player Intelligence

190 records

What players report about GranaWin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

34

91% resolved, of those with a known outcome

Total reviews

156

Across all review sites

Player rating

4.0 / 5

Trustpilot 3.0 · AskGamblers 4.5 · Tribuna 4.5

GEO markets

33

Countries stated on 66% of records

GranaWin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about GranaWin Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 34 complaints and 156 reviews about GranaWin Casino on 5 sites. In the 12 months to November 4, 2026, they filed 30 complaints and posted 143 reviews. Reviews are up 1,000% on the 12 months before (13).

The problem players report most often is “Withdrawal delay”: 56% of the 32 complaints with a labelled problem. Next come “Winnings voided” (9.4%) and “Account closed” (6.3%). Complaints about “Withdrawal” make up 71% of those with a topic, against 29% across all brands.

Of the 32 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts GranaWin Casino 383rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give GranaWin Casino 3.24 out of 5 on average over 156 rated reviews, against 3.44 across all brands. 56% of the ratings are four or five stars, and 39% are one or two. The review sites’ own scores average 4.0 out of 5 across 3 sites. By that score, GranaWin Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (39 reviews), “Games” (37 reviews) and “Website & app” (30 reviews). The most common criticism concerns “Withdrawals” (46 reviews), “Customer support” (23 reviews) and “KYC / verification” (22 reviews).

The countries players state most often are Portugal (21%), Canada (9.5%) and Germany (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about GranaWin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the smooth gameplay and responsive customer support, which made their experience enjoyable. Many also liked the variety of games available and the overall clean design of the site.

Players disliked the lengthy withdrawal process and the lack of responsive support when issues arose. Some found the verification requirements excessive and felt restricted after winning.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay56%18
  • Winnings voided9.4%3
  • Account closed6.3%2
  • Deposit not credited6.3%2
  • Self-exclusion6.3%2
  • Withdrawal refused6.3%2
  • Account not closed on request3.1%1
  • Deposit refund3.1%1
  • Other problems3.1%1
Share of the 32 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal71%24
  • Account8.8%3
  • Deposit8.8%3
  • Responsible gambling5.9%2
  • KYC / verification2.9%1
  • Payments & refunds2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%29
  • Unresolved8.8%3
  • Closed without an outcome5.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

GranaWin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

GranaWin Casino against the market
MeasureGranaWin CasinoAll brands
Complaints resolved91%59%
Average review rating3.243.44
Complaints per 100 reviews21.826.4
Share of “Withdrawal” complaints71%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars46%72
  • 4 stars9.6%15
  • 3 stars5.1%8
  • 2 stars5.1%8
  • 1 star34%53
Share of 156 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals27%39
  • Games25%37
  • Website & app20%30
  • Customer support13%19
  • Bonuses11%16
  • Deposits & payment methods5.4%8
Share of the 147 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals31%46
  • Customer support16%23
  • KYC / verification15%22
  • Trust & licence14%21
  • Account8.8%13
  • Bonuses8.8%13
Share of the 147 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal21%27
  • Canada9.5%12
  • Germany9.5%12
  • Argentina8.7%11
  • Spain5.6%7
  • Poland4%5
  • Brazil3.2%4
  • India3.2%4
  • Denmark2.4%3
  • United Kingdom2.4%3
  • Other countries30%38
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262892%1333.3
20256–232.91

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–863.0 / 5
AskGamblers2454.5 / 5
Casino Guru319–
Tribuna–164.5 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about GranaWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Argentina · Casino Guru

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about GranaWin Casino

Who owns GranaWin Casino?

GranaWin Casino is operated by Starsten Limited and runs under the Playamo Partners affiliate programme.

Is GranaWin Casino licensed?

Yes. GranaWin Casino holds a licence from Kahnawake Gaming Commission.

When was GranaWin Casino founded?

GranaWin Casino launched in 2024.

Which currencies does GranaWin Casino accept?

Currencies listed for GranaWin Casino: Argentine pesos, Azerbaijani manats, Thai baht, Bolivian bolivianos, Venezuelan bolívars, Brazilian reals, Bulgarian leva, Canadian dollars and 45 more. Its site is available in 13 languages: English, Spanish, Portuguese, Hungarian and 9 more.

What welcome bonuses does GranaWin Casino offer?

13 welcome offers are listed for GranaWin Casino. The first on the list is “50 FREE SPINS on multiple games”, with a 40× wagering requirement.

Which countries is GranaWin Casino available in?

GranaWin Casino is listed in 36 markets: Argentina, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Canada, Chile and 28 more.

What bonuses and promotions does GranaWin Casino run in Norway?

We read 2 live offers for Norway on the GranaWin Casino site itself.

Does GranaWin Casino have a loyalty programme in Norway?

Yes. Its loyalty programme for Norway has 2 tiers.

What do players say about GranaWin Casino?

Players have filed 34 complaints and written 156 reviews about GranaWin Casino. Players rate GranaWin Casino 4.0 out of 5 on average across the 3 sites that publish one.

What do players complain about most at GranaWin Casino?

“Withdrawal delay” – 56% of the 32 complaints about GranaWin Casino with a labelled problem. Followed by “Winnings voided” (9.4%) and “Account closed” (6.3%).

Do players report withdrawal problems at GranaWin Casino?

Withdrawals are the topic of 24 complaints about GranaWin Casino: 71% of the 34 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does GranaWin Casino resolve player complaints?

91% of the 32 complaints about GranaWin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, GranaWin Casino is 383rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about GranaWin Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 56% of the rated reviews give four or five stars, and 39% give one or two.

How many complaints has GranaWin Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 30 complaints about GranaWin Casino.

Where do GranaWin Casino’s players come from?

The countries named most often in complaints and reviews about GranaWin Casino are Portugal (21%), Canada (9.5%) and Germany (9.5%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with GranaWin Casino, and ones players rate about the same.