igamingcpo.com

Casino profile

GoldSpin Casino in Germany

Player complaints and reviews about GoldSpin Casino, plus its operator (Boss Partners), licences and welcome offers.

goldspin.com
goldspin.com
Capture of the GoldSpin Casino website

Profile

Website
goldspin.com
Established
2024
Operator
Boss Partnersaffiliate programme
Company
Willx N.V.
Licences
Languages
  • English
  • German
  • Italian
  • Finnish
  • French
  • Hungarian
  • Japanese
  • Norwegian
  • Polish
  • Greek
  • Portuguese
  • Spanish
  • Czech
Currencies
  • Euros
  • Norwegian kroner
  • Polish zlotys
  • Canadian dollars
  • Brazilian reals
  • Swiss francs
  • Czech Republic korunas
  • Japanese yen
  • New Zealand dollars
  • Bitcoin
  • Bitcoin Cash
  • ADA
  • Dogecoin
  • Ethereum
  • Litecoin
  • Ripple
  • Tether
  • USD Coin Show more

About

On the GoldSpin Casino site for Germany, we found a loyalty programme with 4 tiers.

GoldSpin Casino belongs to the Boss Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 13 languages, including English, German, Italian, Finnish. 18 account currencies are listed, including Euros, Norwegian kroner, Polish zlotys, Canadian dollars. We list 9 welcome offers.

Licensee

The company that holds the Curaçao licence for GoldSpin Casino, as the licence register names it.

Legal name
Willx N.V.
Curaçao licence reference
OGL/2024/1647/0892
Registration number (Curaçao Chamber of Commerce)
161182

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Treueprämien

    Treueprämien Ein VIP zu sein bedeutet, dass einige Vorteile maßgeschneidert sind. Wir bieten Ihnen ständig Überraschungs-Cashback und andere Leckereien, die Ihre Reise mit uns unvergesslich und exklusiv machen.

  2. 2

    Stufe-Vergünstigungen

    Stufe-Vergünstigungen Wir vergeben 30 Treuebelohnungen, und diese sind besonders attraktiv für das Erreichen einer VIP-Stufe. Wenn Sie die höchste VIP-Stufe erreichen, erhalten Sie sogar €10,000!

  3. 3

    Persönlicher VIP-Manager

    Persönlicher VIP-Manager Dein Manager hört dir ständig an, was du zu sagen hast, er wird dir einen kleinen Einblick in neue Spiele geben, bevor sie überhaupt veröffentlicht werden, dich ständig mit maßgeschneiderten Angeboten und einem großzügigen Cashback überraschen. Ihren persönlichen VIP-Manager zu haben, ist der ultimative Vorteil auf .

  4. 4

    Höhere Auszahlungslimits

    Höhere Auszahlungslimits Sie wissen, dass wir aus Sicherheitsgründen und anderen Gründen verpflichtet sind, tägliche, wöchentliche und monatliche Auszahlungslimits festzulegen. Bei einigen VIP-Stufen können Sie jedoch mehr abheben, was für große Gewinner ein großer Vorteil ist. Die Limits lauten wie folgt: Stufe 1 und Stufe 2: €700 pro Tag, €3,500 pro Woche, €14,000 pro Monat Stufe 3 und Stufe 4:€1,000 pro Tag, €5,000 pro Woche, €20,000 pro Monat. Stufe 5: €2,000 pro Tag, €10,000 pro Woche, €40,000 pro Monat

Player complaints and reviews in Germany

35 records

35 of the 214 records about GoldSpin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

1.45 / 5

22 ratings by these players

Share of all records

16%

of 214 about GoldSpin Casino

What players in Germany say about GoldSpin Casino

Players in Germany have filed 13 complaints and written 22 reviews about GoldSpin Casino. That is 16% of the 214 records about it from every market. Complaints make up 37% of their records, against 29% across all markets. Their reviews rate it 1.45 out of 5 on average (22 ratings), against 1.71 across all markets. 86% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Documents rejected or requested again”: 31% of 13 complaints with a labelled problem (17% across all markets). Compared with all markets, players here raise “Self-exclusion” more often: 23% of their labelled complaints against 7.9%. 92% of their 13 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 3 complaints and 5 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about GoldSpin Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records37%29%
Resolved, of complaints with a known outcome92%97%
Average review rating, out of 51.451.71
Reviews rated 1–2 stars86%78%
Documents rejected or requested again, of labelled complaints31%17%
Self-exclusion, of labelled complaints23%7.9%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Documents rejected or requested again31%4
  • Self-exclusion23%3
  • Withdrawal delay15%2
  • Account not closed on request7.7%1
  • Deposit not credited7.7%1
  • Withdrawal limits7.7%1
  • Withdrawal refused7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification31%4
  • Withdrawal31%4
  • Responsible gambling23%3
  • Account7.7%1
  • Deposit7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%12
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars9.1%2
  • 3 stars4.5%1
  • 1 star86%19
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses9.5%2
  • KYC / verification9.5%2
  • VIP & loyalty9.5%2
  • Games4.8%1
  • Website & app4.8%1
  • Customer support4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals76%16
  • KYC / verification38%8
  • Customer support33%7
  • Trust & licence33%7
  • Bonuses14%3
  • VIP & loyalty14%3
Share of the 21 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2–
20259–201.5
20243–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–21–
Casino Guru131–

Block 11

Latest complaints and reviews

The newest records about GoldSpin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about GoldSpin Casino in Germany

Does GoldSpin Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 4 tiers.

How many complaints and reviews about GoldSpin Casino come from players in Germany?

35 of the 214 complaints and reviews about GoldSpin Casino come from players in Germany. Across all its markets, 63 complaints have a known outcome, and 97% of them were resolved.

Who owns GoldSpin Casino?

GoldSpin Casino is operated by Willx N.V. and runs under the Boss Partners affiliate programme.

Is GoldSpin Casino licensed?

Yes. GoldSpin Casino holds a licence from Curacao Gaming Control Board.

Similar casinos

Casinos that share a market, a licence or an operator with GoldSpin Casino, and ones players rate about the same.