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Casino profile

Zipcasino

Player complaints and reviews about Zipcasino, plus its operator (Boss Partners), licences and welcome offers.

zipcasino.com
zipcasino.com
Capture of the Zipcasino website

Profile

Website
zipcasino.com
Established
2023
Operator
Boss Partnersaffiliate programme
Company
Willx N.V.
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Finnish
  • Hungarian
  • Japanese
  • Norwegian
  • Polish
  • Greek
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Canadian dollars
  • Brazilian reals
  • Swiss francs
  • Czech Republic korunas
  • Japanese yen
  • New Zealand dollars
  • US dollars

About

Zipcasino belongs to the Boss Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, French, German, Italian. 11 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 8 welcome offers.

Zipcasino is listed in 13 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Zipcasino, as the licence register names it.

Legal name
Willx N.V.
Curaçao licence reference
OGL/2024/1647/0892
Registration number (Curaçao Chamber of Commerce)
161182

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

50 records

What players report about Zipcasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

89% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

2.78 / 5

Trustpilot 2.3 · AskGamblers 3.25

GEO markets

10

Countries stated on 68% of records

Zipcasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Zipcasino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 9 complaints and 41 reviews about Zipcasino on 2 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 1 review.

Reviewers give Zipcasino 2.1 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 32% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.78 out of 5 across 2 sites. By that score, Zipcasino ranks 2,860th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (7 reviews), “Games” (7 reviews) and “Website & app” (5 reviews). The most common criticism concerns “Withdrawals” (21 reviews), “Customer support” (14 reviews) and “KYC / verification” (10 reviews).

The countries players state most often are Germany (44%), Finland (18%) and Austria (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about Zipcasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the site's failure to pay out winnings and the long, uncertain processing times. Many described their experiences as scams, feeling frustrated by the lack of communication and support.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal89%8
  • KYC / verification11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved89%8
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars20%8
  • 4 stars12%5
  • 2 stars4.9%2
  • 1 star63%26
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses18%7
  • Games18%7
  • Website & app13%5
  • Customer support13%5
  • Deposits & payment methods7.5%3
  • KYC / verification7.5%3
Share of the 40 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals53%21
  • Customer support35%14
  • KYC / verification25%10
  • Bonuses23%9
  • Trust & licence18%7
  • Fairness & RTP13%5
Share of the 40 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany44%15
  • Finland18%6
  • Austria12%4
  • Ireland5.9%2
  • Sweden5.9%2
  • Canada2.9%1
  • Italy2.9%1
  • Norway2.9%1
  • New Zealand2.9%1
  • Portugal2.9%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–1–
20253–10–
20244–15–
20230–15–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–292.3 / 5
AskGamblers9123.25 / 5

Block 11

Latest complaints and reviews

The newest records about Zipcasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Documents rejected or requested again

    Resolved

    Finland · AskGamblers

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    AskGamblers

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Review

    0.5 of 5 stars

    AskGamblers

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Zipcasino

Who owns Zipcasino?

Zipcasino is operated by Willx N.V. and runs under the Boss Partners affiliate programme.

Is Zipcasino licensed?

Yes. Zipcasino holds a licence from Curacao Gaming Control Board.

When was Zipcasino founded?

Zipcasino launched in 2023.

Which currencies does Zipcasino accept?

Currencies listed for Zipcasino: Euros, Hungarian forints, Norwegian kroner, Polish zlotys, Canadian dollars, Brazilian reals, Swiss francs, Czech Republic korunas and 3 more. Its site is available in 10 languages: English, French, German, Italian and 6 more.

What welcome bonuses does Zipcasino offer?

8 welcome offers are listed for Zipcasino. The first on the list is “125% up to $500”, with a 35× wagering requirement.

Which countries is Zipcasino available in?

Zipcasino is listed in 13 markets: Belgium, Canada, Czechia, Finland, France, Germany, Hungary, Italy and 5 more.

What do players say about Zipcasino?

Players have filed 9 complaints and written 41 reviews about Zipcasino. Players rate Zipcasino 2.78 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Zipcasino?

Praised most: “Bonuses”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 32% of the rated reviews give four or five stars, and 68% give one or two.

How many complaints has Zipcasino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Zipcasino.

Where do Zipcasino’s players come from?

The countries named most often in complaints and reviews about Zipcasino are Germany (44%), Finland (18%) and Austria (12%).

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