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Casino profile

Golden Star Casino in Canada

Player complaints and reviews about Golden Star Casino, plus its operator (StarCrown Partners), licences and welcome offers.

goldenstar-casino.com
goldenstar-casino.com
Capture of the Golden Star Casino website

Profile

Website
goldenstar-casino.com
Established
2012
Operator
StarCrown Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • German
  • Estonian
  • Arabic
  • English
  • French
  • Italian
Currencies
  • Euros
  • Bitcoin
  • Tether
  • Ethereum
  • Litecoin
  • Bitcoin Cash
  • Dogecoin
  • Ripple
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • South African Rand
  • Brazilian reals
  • Indian rupees Show more

About

On the Golden Star Casino site for Canada, we found 11 promotions. The registration form for Canada has 12 fields; the required ones include e-mail, password and phone.

Golden Star Casino belongs to the StarCrown Partners affiliate programme. The site launched in 2012. It holds licences from Estonian Tax and Customs Board, Tobique Gaming Commission. The interface is available in 6 languages, including German, Estonian, Arabic, English. 16 account currencies are listed, including Euros, Bitcoin, Tether, Ethereum. We list 8 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

14 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. First name
  2. Last name
  3. Date of birth
  4. Date of birth
  5. Date of birth
  6. E-mailrequired
  7. Passwordrequired
  8. Country
  9. Currency
  10. Country code
  11. Phonerequired
  12. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Canada

44 records

44 of the 559 records about Golden Star Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

41

Across all review sites

Player rating

3.73 / 5

41 ratings by these players

Share of all records

7.9%

of 559 about Golden Star Casino

What players in Canada say about Golden Star Casino

Players in Canada have filed 3 complaints and written 41 reviews about Golden Star Casino. That is 7.9% of the 559 records about it from every market. Complaints make up 6.8% of their records, against 13% across all markets. Their reviews rate it 3.73 out of 5 on average (41 ratings), against 3.5 across all markets. 29% of their rated reviews give one or two stars; across all markets the share is 29%.

In the last 12 months: 1 complaint and 3 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Golden Star Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records6.8%13%
Average review rating, out of 53.733.5
Reviews rated 1–2 stars29%29%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars56%23
  • 4 stars12%5
  • 3 stars2.4%1
  • 2 stars7.3%3
  • 1 star22%9
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games50%17
  • Customer support32%11
  • Website & app21%7
  • Withdrawals21%7
  • VIP & loyalty15%5
  • Bonuses12%4
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals26%9
  • KYC / verification24%8
  • Trust & licence15%5
  • Bonuses12%4
  • Customer support12%4
  • Account2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–3–
20250–234.78
20240–2–
20231–8–
20220–5–
20181–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–37–
Casino Guru24–
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about Golden Star Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Golden Star Casino in Canada

What bonuses and promotions does Golden Star Casino run in Canada?

We read 11 live offers for Canada on the Golden Star Casino site itself.

What does Golden Star Casino ask for at registration in Canada?

The Golden Star Casino registration form for Canada has 12 fields, including first name, last name, date of birth, e-mail, password, country, currency, country code and 2 more. Marked as required: e-mail, password, phone.

How many complaints and reviews about Golden Star Casino come from players in Canada?

44 of the 559 complaints and reviews about Golden Star Casino come from players in Canada. Across all its markets, 73 complaints have a known outcome, and 85% of them were resolved.

Who owns Golden Star Casino?

Golden Star Casino is operated by Novatrix SRL and runs under the StarCrown Partners affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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