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Casino profile

Casino Adrenaline

Player complaints and reviews about Casino Adrenaline, plus its operator (Adrenaline Affiliates), licences and welcome offers.

casinoadrenaline.com
Capture of the Casino Adrenaline website

About

Casino Adrenaline belongs to the Adrenaline Affiliates affiliate programme. The site launched in 2012. It holds a licence from Anjouan Gaming Board. The interface is in English. 8 account currencies are listed, including Canadian dollars, Euros, South African Rand, Bitcoin. We list 9 welcome offers.

Casino Adrenaline is listed in 2 markets: Canada and South Africa. The registration form for South Africa has 5 fields; the required ones include e-mail, password, repeat password and username.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

12 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Repeat passwordrequired
  4. Currency
  5. Usernamerequired

Sign in

  1. E-mailrequired
  2. Passwordrequired
  3. Repeat passwordrequired
  4. Currency
  5. Usernamerequired
  6. E-mail
  7. Password

Player Intelligence

572 records

What players report about Casino Adrenaline on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

87

86% resolved, of those with a known outcome

Total reviews

485

Across all review sites

Player rating

3.65 / 5

Trustpilot 4.0 · AskGamblers 3.3

GEO markets

40

Countries stated on 84% of records

Casino Adrenaline complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Adrenaline, the way Player Intelligence PRO computes it.

Since 2015, players have posted 87 complaints and 485 reviews about Casino Adrenaline on 6 sites. In the 12 months to November 4, 2026, they filed 5 complaints and posted 151 reviews. Reviews are down 18% on the 12 months before (185). The average review rating fell from 4.24 to 4.0 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 18% of the 79 complaints with a labelled problem. Next come “Withdrawal refused” (16%) and “Withdrawal delay” (15%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 84 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Casino Adrenaline 572nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 75%.

Reviewers give Casino Adrenaline 3.83 out of 5 on average over 479 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 3.65 out of 5 across 2 sites. By that score, Casino Adrenaline ranks 1,379th of 4,286 rated casinos. Reviewers most often praise “Games” (191 reviews), “Bonuses” (147 reviews) and “Withdrawals” (121 reviews). The most common criticism concerns “Bonuses” (69 reviews), “Customer support” (65 reviews) and “Withdrawals” (58 reviews).

The countries players state most often are United States (56%), Canada (21%) and New Zealand (3.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Adrenaline: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked that the casino removed their funds after a withdrawal request, claiming a maximum bet limit that was not clearly stated on their website. They also expressed frustration over the lack of response from customer support after their complaint.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated18%14
  • Withdrawal refused16%13
  • Withdrawal delay15%12
  • Winnings voided13%10
  • Deposit not credited7.6%6
  • Wagering terms5.1%4
  • Registration3.8%3
  • Bonus not credited3.8%3
  • Other problems18%14
Share of the 79 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%37
  • Bonus25%22
  • Deposit9.2%8
  • Account5.7%5
  • Other5.7%5
  • KYC / verification3.4%3
  • Payments & refunds3.4%3
  • Responsible gambling2.3%2
  • Customer support1.1%1
  • Technical1.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%72
  • Unresolved14%12
  • Status we do not recognise yet2.3%2
  • Closed without an outcome1.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino Adrenaline against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Adrenaline against the market
MeasureCasino AdrenalineAll brands
Complaints resolved86%59%
Average review rating3.833.44
Complaints per 100 reviews17.926.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars59%282
  • 4 stars11%55
  • 3 stars6.3%30
  • 2 stars3.5%17
  • 1 star20%95
Share of 479 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games45%191
  • Bonuses34%147
  • Withdrawals28%121
  • Customer support28%119
  • Website & app17%72
  • Deposits & payment methods9.8%42
Share of the 429 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%69
  • Customer support15%65
  • Withdrawals14%58
  • Trust & licence10%45
  • Fairness & RTP5.1%22
  • Website & app3.5%15
Share of the 429 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States56%268
  • Canada21%102
  • New Zealand3.8%18
  • United Kingdom2.1%10
  • Ireland1.3%6
  • Mexico1.3%6
  • Austria1%5
  • Czechia1%5
  • Poland1%5
  • Sweden1%5
  • Other countries10%49
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–923.82
20258–2424.28
20241593%391.85
20232181%243.11
20223–11–
20210–254.48
20201–9–
20186–4–
20173–15–
20162195%9–
20155–15–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4134.0 / 5
AskGamblers36493.3 / 5
Casino Guru3816–
latestcasinobonuses.bet47–
CasinoReviews7––
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Casino Adrenaline as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Casino Adrenaline

Who owns Casino Adrenaline?

Casino Adrenaline is operated by Anden Online N.V. and runs under the Adrenaline Affiliates affiliate programme.

Is Casino Adrenaline licensed?

Yes. Casino Adrenaline holds a licence from Anjouan Gaming Board.

When was Casino Adrenaline founded?

Casino Adrenaline launched in 2012.

Which currencies does Casino Adrenaline accept?

Currencies listed for Casino Adrenaline: Canadian dollars, Euros, South African Rand, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin. Its site is available in one language: English.

What welcome bonuses does Casino Adrenaline offer?

9 welcome offers are listed for Casino Adrenaline. The first on the list is “UNLIMITED 130% BONUS”, with a 30× wagering requirement.

Which countries is Casino Adrenaline available in?

Casino Adrenaline is listed in 2 markets: Canada, South Africa.

What does Casino Adrenaline ask for at registration in South Africa?

The Casino Adrenaline registration form for South Africa has 5 fields: e-mail, password, repeat password, currency, username. Marked as required: e-mail, password, repeat password, username.

What do players say about Casino Adrenaline?

Players have filed 87 complaints and written 485 reviews about Casino Adrenaline. Players rate Casino Adrenaline 3.65 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Casino Adrenaline?

“Bonus winnings confiscated” – 18% of the 79 complaints about Casino Adrenaline with a labelled problem. Followed by “Withdrawal refused” (16%) and “Withdrawal delay” (15%).

Do players report withdrawal problems at Casino Adrenaline?

Withdrawals are the topic of 37 complaints about Casino Adrenaline: 43% of the 87 with a topic. The most common withdrawal problem is “Withdrawal refused” (35% of them). Of the withdrawal complaints with a known outcome, 75% were resolved.

Does Casino Adrenaline resolve player complaints?

86% of the 84 complaints about Casino Adrenaline with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Adrenaline is 572nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casino Adrenaline?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 70% of the rated reviews give four or five stars, and 23% give one or two.

How many complaints has Casino Adrenaline received in the last 12 months?

In the 12 months to November 4, 2026, players filed 5 complaints about Casino Adrenaline.

Where do Casino Adrenaline’s players come from?

The countries named most often in complaints and reviews about Casino Adrenaline are United States (56%), Canada (21%) and New Zealand (3.8%).